Best Western Surf City

2.5 star property

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Photo gallery for Best Western Surf City

Desk, iron/ironing board, Internet, bed sheets
Exterior
Exterior
Breakfast area
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
19360 Beach Boulevard, Huntington Beach, CA, 92648
  • Main Street
    ‪3 min drive‬
  • Huntington Beach Sports Complex
    ‪4 min drive‬
  • Huntington Beach Pier
    ‪4 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Surf City

Hotel in Huntington Beach with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has Access to hot tub and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and multilingual staff assistance are on-site.
Best Western Surf City offers 64 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Best Western Surf City. During your stay, you'll be close to Huntington Beach Pier. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Huntington Beach Pier and 10 minutes from Orange County Fairgrounds
Best Western Surf City offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Best Western Surf City also features multilingual staff and a lift. Self parking is free.

This Huntington Beach hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 25 2024 to September 30 2025 (dates subject to change):
  • Breakfast
  • Business centre

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Regency
Best Western Regency Huntington Beach
Best Western Surf City Hotel Huntington Beach
Best Western Regency Inn Huntington Beach
Regency Best Western
Best Western Huntington Beach
Best Western Regency Hotel Huntington Beach
Huntington Beach Best Western
Best Western Surf City Hotel
Best Western Surf City Huntington Beach
Best Western Surf City Hotel
Best Western Surf City Huntington Beach
Best Western Surf City Hotel Huntington Beach

Best Western Surf City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1005 reviews
Rating 8 - Good. 267 out of 1005 reviews
Rating 6 - Okay. 132 out of 1005 reviews
Rating 4 - Poor. 77 out of 1005 reviews
Rating 2 - Terrible. 72 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Even though they are renovating their lobby it was quiet and not disruptive for our stay. Rooms were spacious and very clean. Liked that there were tables, chairs, and umbrellas on the patio by the pool, and there were lifts for both the pool and hot tub. Great property!
Stayed 3 nights in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely enjoyed my stay at Surf City. everything was clean and cool. will definitely stay again. Thank you! sincerely, Debbie
Stayed 2 nights in May 2025

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Nicole

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Sebastien, Montreal

Stayed 1 night in May 2025

8/10 Good

Faramarz

Stayed 1 night in May 2025

2/10 Terrible

Jim

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The fire alarm went off at 2AM and no one knew how to turn it off. Then it went off again at 8am. Staff was not friendly when checking in and the beds were 2 twin pushed together and I kept falling in the whole! I am not ever going to stay there again! Horrible experience.
Stayed 2 nights in May 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness
Disliked: Amenities
They were having construction so that was a bit of an issue. They had some issues the alarms went off in the early morning from wiring issues in the elevator, making is a sleepless night. They do not have emergency lights in the rooms for the alarms.
Stayed 2 nights in May 2025

6/10 Okay

Leanne

Travelled with family
Not a bad place, but coffee maker was broken and hand wash container broke in the bathroom. Bed was clean, but doors in the bathroom could use a cleaning.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was under construction during our stay - the grounds were clean and safe and the staff was working hard everyday to help all their guests stay satisfied.
Stayed 3 nights in May 2025

10/10 Excellent

gary, redlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property under renovation. Will be excellent when finished.
Stayed 2 nights in Apr 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Dakota

Travelled with family
Liked: Cleanliness, amenities
Really nice room, loved that there was no carpet because of all the sand from the beach. Pool was nice and open late. They’re undergoing construction so no breakfast besides a grab and go, and their lobby is under construction. Very nice location from the beach. The only problem was we used our credit card only at this hotel the whole time we were on a trip, and got a fraud notification shortly after checking into the hotel that someone tried to charge $99.99 dollars to a gaming site, when we called the hotel to let them know, the manager was very defensive and didn’t want to know, and said we were accusing her staff of using the credit card numbers, when we were just trying to make her aware that this was the only place we used the card so it had to be through their system. We thought the manager would find this information useful and could look more into it, but she was extremely unhelpful and unsympathetic. Really disappointing because the hotel was a great stay. Loved the shampoo and conditioner and even purchased it on amazon after using here. Just be wary of credit card fraud at this property. :(
Stayed 1 night in May 2025

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. the parking lot got full fast but I'm not sure how to fix that. This is the2nd time I stayed at BW this year. And, I'm very pleased with both places!
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Annette

Stayed 1 night in May 2025

8/10 Good

paul

Stayed 4 nights in Apr 2025

10/10 Excellent

Sammy

Stayed 1 night in May 2025

8/10 Good

Kanwardip

Stayed 1 night in Feb 2025

6/10 Okay

SHANNON

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
This was a good location for what we needed. Location close to beach and shopping. Stayed one night
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person Christy did everything to make our trip wonderful. My husband was having a rough time and she got us a larger room at no additional cost to us. We will definitely stay there next time we go!
Stayed 6 nights in Apr 2025

10/10 Excellent

USSF Western Region

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Ichiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can definitely see this motel is trying to update the quality of service, room and exterior conditions. It's under the remodeling, so the noise from the construction is too loud in the early morning. They shouldn't start working before 8am.
Stayed 1 night in Apr 2025