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Hidden Valley Resort, an Ascend Collection Resort

3.0 star property

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Photo gallery for Hidden Valley Resort, an Ascend Collection Resort

Indoor pool, seasonal outdoor pool, pool umbrellas
Lobby sitting area
Exterior
Kayaking
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
1755 Valley Road W, Huntsville, ON, P1H 1Z8
  • Hidden Valley Highlands Ski Area
    ‪3 min walk‬
  • Deerhurst Highlands Golf Course
    ‪13 min walk‬
  • Deerhurst Lakeside Golf Course
    ‪5 min drive‬
  • Muskoka, ON (YQA)
    ‪50 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

7.0 out of 10
Good
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

7.4 out of 10
Good
(6 reviews)
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hidden Valley Resort, an Ascend Collection Resort

Mountain ski retreat with indoor pool and restaurant
At Hidden Valley Resort, an Ascend Collection Resort, relax by an indoor pool or hit the private white sand beach where you can enjoy volleyball.
Hidden Valley Resort, an Ascend Collection Resort offers 99 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A private beach and 2 outdoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hidden Valley Resort, an Ascend Collection Resort's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hidden Valley Highlands Ski Area. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include meeting rooms, conference space and a gift shop
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Hidden Valley Highlands Ski Area and 5 minutes by car from Treetop Trekking Huntsville
  • Dogs welcome for a fee (restrictions apply)
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Hidden Valley Resort, an Ascend Collection Resort with summer activities such as kayaking, rowing/canoeing and volleyball.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach resort also offers a seasonal outdoor pool, outdoor tennis courts and a steam room.

This Huntsville resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Birches Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 16.95 for adults and CAD 11.30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Birches Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Downhill skiing
  • Fishing
  • Ice skating
  • Indoor pool
  • Kayaking
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 30.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Housekeeping
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 16.95 for adults and from CAD 11.30 for children
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Valley Huntsville
Hidden Valley Resort Huntsville
Hidden Valley Resort
Hidden Valley Resort an Ascend Hotel Collection Member

Hidden Valley Resort, an Ascend Collection Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 267 out of 1020 reviews
Rating 8 - Good. 380 out of 1020 reviews
Rating 6 - Okay. 207 out of 1020 reviews
Rating 4 - Poor. 112 out of 1020 reviews
Rating 2 - Terrible. 54 out of 1020 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Neda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and enjoyable stay

Front desk staff was too good especially a guy on the name of Lawrence was unbelievably good. Staff attitude in the restaurant was terrible. Better restaurant better service needed there.
Stayed 1 night in May 2025

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel but staff did not control the noise volumes of other guests after 10pm as posted at the front desk. Multiple parties woke us up throughout the night with yelling, fighting, loud music ect.
Stayed 1 night in May 2025

4/10 Poor

tyler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Chelsea

Travelled with family and small children
Disliked: Cleanliness
Rock hard mattress, very restless sleep for those just wanting a relaxing get away. Cannot use the tubs in the room despite them being deep soaker tubs. No plugs for the bath tub. Toilet barely flushed because of what maintenance said was a slow fill tank. Took over 20 minutes for the tank to fill on the toilet. Pool deck was covered with huge water puddles and very dirty. Excessive charges for pool towels that aren’t returned. All in all I won’t be back.
Stayed 1 night in May 2025

2/10 Terrible

Ji Young, Mississauga

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Emilia

Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Sandeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience!
Stayed 2 nights in Apr 2025

6/10 Okay

Bikramjit

Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Staff & service
The staff, Charlene & Richard, were excellent with customer service. Both answered all my questions politely. The pool and hot tub were disappointing. It was clear the facilities need upgrading and the hot tub had green algae (?) on the outer side of the tub. The wall paper/paint was bubbled. The room was clean, but again there was signs of neglect and/or need of painting/wallpapering.
Stayed 2 nights in Apr 2025

8/10 Good

Thistle property services

Stayed 3 nights in Apr 2025

6/10 Okay

Sarah

Stayed 1 night in Apr 2025

6/10 Okay

Dawn

Travelled with partner
Liked: Staff & service, amenities
Has everything needed for a short ski stay. Walk to skiing and restaurant Some stuff getting dated. Nice hot tub. Sauna needs work and pool could be cleaner
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2025

8/10 Good

shawn

Stayed 1 night in Mar 2025

6/10 Okay

Celina

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The restaurant food was very bad
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older property, however it is well maintained. Front desk staff were excellent and explained billing quite well.
Stayed 1 night in Mar 2025

6/10 Okay

Gwen

Stayed 2 nights in Feb 2025

10/10 Excellent

Cosmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice ski long weekend.

We stayed there for the long weekend. It was pretty nice. We had amazing ski session on the slopes across the street. They have a nice continental breakfast where anyone can find something suitable. We were a group of 10 and it was great to have breakfast with a view in 2 out of 3 days. Kids enjoyed the pool which is open whole day 9 to 9 if I remember correctly. The heater had a problem but as soon as we announced the front desk they sent someone with a portable one to keep us cozy.
Stayed 3 nights in Feb 2025

2/10 Terrible

Catherine

This hotel is very basic for the cost (one night $440)
Stayed 1 night in Feb 2025

6/10 Okay

christina

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Chris

Stayed 1 night in Feb 2025

8/10 Good

Hana

Travelled with group
Liked: Staff & service, room comfort

Great potential

This hotel has a great location and would have great facilities if the pool and the hot tub were not so dirty. The rooms were nice and comfortable. The restaurant was not open because the hotel was not very busy. Not a big deal because it is only 5 min drive to the nearest town.
Stayed 1 night in Jan 2025

8/10 Good

Chirag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is great. While there were two Christmas Parties ongoing, which had caused a little bit traffic but rest all was good.
Stayed 1 night in Dec 2024