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Ueno Frex Hotel

Property class: 2.5

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Photo gallery for Ueno Frex Hotel

Exterior
Restaurant
Free WiFi
Lobby
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
544-2 Hiranonakagawara, Iga, Mie, 518-0828
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, Ninja Museum of Igaryu
    ‪4 min walk‬
  • Place, Ueno Castle
    ‪9 min walk‬

Room options

View all photos for Single Room, Non Smoking

Free WiFi

Single Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Smoking

Free WiFi

Single Room, Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking

Free WiFi

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking

Free WiFi

Standard Twin Room, Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Ueno Frex Hotel

Along with a microwave in a common area, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a hair salon, a TV in a common area and a banquet hall are on-site.
Ueno Frex Hotel offers 101 air-conditioned accommodations, with complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Ueno Frex Hotel, you're just a quick walk from Ueno Park. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities and a lift
  • Within a 10-minute walk of Ueno Park and Danjiri Museum
As a guest of Ueno Frex Hotel, you'll find a vending machine, laundry facilities, and a hair salon. Public spaces have free WiFi. Ueno Frex Hotel also features a television in common area, a lift, and a microwave in a common area. Free self parking is available.

Smoking is allowed in designated areas at this Iga hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 600 for adults and JPY 600 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 600 for adults and from JPY 600 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ueno Frex Hotel Iga
Ueno Frex Hotel Hotel
Ueno Frex Hotel Hotel Iga

Ueno Frex Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 83 reviews
Rating 8 - Good. 33 out of 83 reviews
Rating 6 - Okay. 25 out of 83 reviews
Rating 4 - Poor. 9 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is ok except for the breakfast which was an disappointment
Stayed 1 night in Dec 2025

10/10 Excellent

addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for a very reasonable price!
Stayed 2 nights in Jul 2024

6/10 Okay

Kris

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is big and easy to find due its unique shape and signage. Room was clean but simple. Black out curtains were helpful. Free breakfast was nice but not our. breakfast style ( Japanese only). Free coffee was good- nice machines. Staff were very helpful when we asked for English instructions on how to operate AC. Hotel seemed at low occupancy.
Stayed 2 nights in May 2024

10/10 Excellent

Dustin

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A very good hotel if you plan to stay in Iga ... kind of wish we would have stayed a few days instead of just 1. The room was large and nice. Will visit again in the future.
Stayed 1 night in Sep 2023

6/10 Okay

SEIJI

普通でした
Stayed 1 night in Nov 2025

10/10 Excellent

Shojiro

Liked: Cleanliness, staff & service
ウェルカムドリンクが嬉しかった（生ビール） コンビニが近くにないので少し注意 隣の部屋の咳や話し声がよく聞こえる程度（声が大きい人だったと思うが、、、） その他はとても良いホテルかと思います
Stayed 1 night in Oct 2025

10/10 Excellent

KEY YOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아침식사도 맛있고 깔끔했으며 모든 것이 쾌적했습나다.
Stayed 1 night in Oct 2025

8/10 Good

toru

Business traveller
Stayed 1 night in Sep 2025

8/10 Good

シュウイチ

Liked: Cleanliness
朝食がすき家からホテル内バイキングになって大変良かった
Stayed 1 night in Sep 2025

6/10 Okay

Hidetoshi

Liked: Property conditions & facilities
伊賀上野公園が近く歩いて数分で行くことができる。駐車場が広くて駐車料金が無料なのは嬉しい。
俳聖殿
伊賀上野城
芭蕉生誕地
芭蕉生誕地
Stayed 1 night in Aug 2025

10/10 Excellent

??

Stayed 2 nights in Aug 2025

6/10 Okay

yusuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kazuhisa

Liked: Cleanliness, staff & service, property conditions & facilities
全体的に良かったです。朝食、美味しかったですし、ウエルカムビールも最&高でした。この季節にはありがたかったです。大浴場が停止していたのは残念でしたが、また復活することを祈ります。快適に過ごせました。
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
建物は古いが清掃はきちんとされていた ただ残念だったのはエアコンの吹き出し口がホコリと汚れていた これから暑くなる季節でエアコンの吹き出し口も掃除して欲しい
Stayed 1 night in May 2025

8/10 Good

Ichiro

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

???

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Yoshinari

Liked: Cleanliness, staff & service
ホテルは、立派であるが、古さを感じる。 携帯などの充電コンセントも枕元になく、今時のホテルに負けている。
Stayed 1 night in Apr 2025

10/10 Excellent

Chieko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Ryuichi

Travelled with family and small children
Liked: Cleanliness, staff & service
京都、奈良への車でのアクセスがよく、徒歩圏に忍者博物館もあって便利。夜とても静かです。
Stayed 1 night in Mar 2025

6/10 Okay

??

Stayed 2 nights in Feb 2025

8/10 Good

Satoru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

そういち

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

takashi

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

大浴場は修理したほうが良い。

大浴場を楽しみに選んだが、ボイラーが壊れたままの状態で修理していない事がとても残念です。 食事の量はとても満足ですが、味を改善した方が宿泊客からは好評に成ると思います。
Stayed 1 night in Dec 2024

8/10 Good

Chieko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024