we are frequent to incline village with 20+ VRBO visits over a decade around ski season. due to changes accomodating friends, This property was the only option. Here is Good, bad and ugly.
Good
+ Location is great
Bad
+ Property requires major maintenance, overhaul.
+ Did not have toilet papers in the bathroom. we had to text to get it.
+ doors were left open, we had to call to get the keys
+ Bathroom doors does not lock
+ Sofa bed (the only way you can sleep 8 as advertised) is extremely painful. we had teens sleeping on floor to avoid 2nd night injuries.
+ not enough pillows for 8
+ sheets, comforters, were dusty and smelled.
+ did not have glasses, stools, chairs or dining table to accommodate 8.
+ overall, the quality and care of host 8 is not present. listing is mis-characterized.
Ugly
+ There are 3 floors with steep stairs. rooms are distributed. This is not listed anywhere in property description to marked in photos. for elderly visitors, this needs to be clear.
+ Check out is 10am - unsually early for the area.
+ worse yet : They charge you cleaning fee, yet the check out procedure requires guests to remove sheets, towels, throw garbadge, clean dishes and "leave the property in same condition as received otherwise incure additional charges" This procedure is available only after the cancellation period. and not prior to booking.
Overall, we felt this is dishonest practice, and should be avoided at all cost.