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Best Western Plus Indianapolis North at Pyramids

3.0 star property

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Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily continental breakfast
Lobby
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

View in a map
9320 N Michigan Rd, Indianapolis, IN, 46268
  • St. Vincent Indianapolis Hospital
    ‪4 min drive‬
  • Fashion Mall at Keystone
    ‪10 min drive‬
  • Butler University
    ‪15 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(55 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Indianapolis NW Hotel

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1004)
The price is CHF 87
for 1 room
includes taxes & fees
25 Aug - 26 Aug
Best Western Plus Indianapolis NW Hotel

About this property

Best Western Plus Indianapolis North at Pyramids

Hotel in Indianapolis with free breakfast and fitness centre
This hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western Plus Indianapolis North at Pyramids offers 108 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Indianapolis hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Indianapolis North at Pyramids gets good marks from our customers. During your stay, you'll be within walking distance of Hoosier Heights Indianapolis. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, conference space and a car charging station
  • On-site recreation includes a gym and bicycles to rent
  • Guests speak favourably about the breakfast and the clean guestrooms
  • 12 minutes by car from Fashion Mall at Keystone and 15 minutes from Children's Museum of Indianapolis
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Indianapolis North at Pyramids offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Best Western Plus Indianapolis North at Pyramids also features a vending machine, a garden, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Indianapolis hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 September to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Drury Inn Hotel Indianapolis
Pear Tree Indianapolis Northwest
Indianapolis Drury Inn
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis Northwest Hotel
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis

Best Western Plus Indianapolis North at Pyramids Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sofea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for an overnight stay

This hotel was very nice. I really didn’t care for the area it was in, but I felt safe once I got in my room. It was very clean and neat the front desk. Staff was very helpful. The first gentleman seem like he was New goes. Wasn’t sure what to do, but everything worked out just fine. The manager even waved my Deposit fee because they were slower and to apologize for the first customer service representative. I thought that was very nice when I checked out, they had breakfast just enough for you to eat and get on your way iron My at the second front desk person. She said she had been there three days without a break, but she was very helpful and informative About the visit and welcome me to Indianapolis. I will stay at this hotel again. The parking lot was a little dark. I was a little leery of it, but otherwise I was OK overall.
Stayed 1 night in May 2025

6/10 Okay

Lynn

4 tiny pillows on a king bed is not enough. 2 does not even make 1 decent head pillow and most people now sleep with a knee pillow also.
Stayed 1 night in May 2025

2/10 Terrible

Jerry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Traci

Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this property.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Conveniently located, clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Jimel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Gildardo

Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quiet. The staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

George

Travelled with family
Liked: Amenities
Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff were excellent. Had minor room issues but taken care of immediately .
Stayed 4 nights in Apr 2025

6/10 Okay

Nina

Stayed 1 night in Apr 2025

6/10 Okay

Ahleeka

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The garbage cans inside and outside were overflowing with trash. The signal kept getting lost on television, and the sink was clogged and took forever to drain.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be visiting again and again I loved it
Stayed 3 nights in Apr 2025

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Could use bars of soap for washing hands. Other than that, great experience!
Stayed 1 night in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

The front desk receptionist was amazing. She was very friendly and helpful. Our room was clean, plenty of towels and the bed was comfortable. We couldn’t get the tv to work but other than that our stay was good.
Stayed 1 night in Apr 2025

6/10 Okay

Nick

Stayed 1 night in Apr 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

6/10 Okay

Benjamin and Rebecca

Travelled with family
Liked: Cleanliness
Hotel and room itself was up to date and clean. However the breakfast options were slim, 2 of the 3 hot food items were out, and the hallways and main areas reeked of pot. Not recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Kit bun bunny

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always don't have quarter chance for laundry
Stayed 13 nights in Mar 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western at Pyramids saves the day

The service was excellent. My reservation through Hotels.com has been incorrectly delivered to the hotel, and I was advised to call Hotels.com to sort the problem out. After 20 minutes of trying to reach Hotels.com by phone, but the website, or by the Hotels.com app, I was unable to get through to anyone and was caught in an endless loop of asking for a password reset. The reception person finally called me over and said she could come up with a way to solve the problem, and I wouldn't have to share a bed with my school-age son. We were able to make it work, thankfully. The hotel was clean and comfortable. Minor repairs were only partially done, and there was dust from tile work and few broken panels on the furniture, but nothing that caused any inconvenience.
Stayed 1 night in Apr 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Property conditions & facilities

Sink clogged, no hot water

Sink clogged, not fixed despite asking to be repaired. Also no hot water. Told service desk next day. Was told manager might discount payment, but no response from them.
Stayed 1 night in Mar 2025

4/10 Poor

Cullin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon walking in my room i notice linens on the night stand which were pillow cases, looking at the pillows there was hair on the case so i didnt
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Our main observation was that the bathroom floor seemed a bit grimy. More attention to the bathroom, please. Everything else was fine, thank you.
Stayed 1 night in Mar 2025