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Holiday Inn Indianapolis Carmel by IHG

3.5 star property

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Photo gallery for Holiday Inn Indianapolis Carmel by IHG

Exterior
1 bedroom, premium bedding, pillow-top beds, desk
Indoor pool
Terrace/patio
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
251 East Pennsylvania Pkwy, Indianapolis, IN, 46280
  • Fashion Mall at Keystone
    ‪4 min drive‬
  • Dave & Buster's
    ‪6 min drive‬
  • Butler University
    ‪12 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Transfer Shower (Mobility, Transfer Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Transfer Shower (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

1 bedroom, premium bedding, pillow-top beds, desk

Premium Room, 1 King Bed, Courtyard View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

1 bedroom, premium bedding, pillow-top beds, desk

Premium Room, 2 Double Beds, Courtyard View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Double Beds

7.8 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Transfer Shower (Mobility, Transfer Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 Queen Bed, Transfer Shower (Mobility, Transfer Shower)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility, Transfer Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Transfer Shower (Mobility, Transfer Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillow-top beds, desk

Standard Room

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility, Roll-In Shower)

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility, Roll-In Shower) | 1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Indianapolis Carmel by IHG

Suburban hotel with health club and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Holiday Inn Indianapolis Carmel by IHG offers 171 accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Indianapolis Carmel by IHG. During your stay, you'll be close to Fashion Mall at Keystone. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 9 minutes by car from Fashion Mall at Keystone and 12 minutes from Dave & Buster's
Holiday Inn Indianapolis Carmel by IHG offers its guests an indoor pool and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 2497 square feet (232 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Indianapolis Carmel by IHG. Self parking is free.

This 3.5-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hoosier Bar and Grill – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hoosier Bar and Grill

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,497 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Indianapolis Carmel
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel Hotel
Holiday Inn Carmel Hotel
Holiday Inn Carmel
Indianapolis Carmel By Ihg
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel by IHG Hotel
Holiday Inn Indianapolis Carmel an IHG Hotel
Holiday Inn Indianapolis Carmel by IHG Indianapolis
Holiday Inn Indianapolis Carmel by IHG Hotel Indianapolis

Holiday Inn Indianapolis Carmel by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Stayed 1 night in Jun 2025

6/10 Okay

Robert

Travelled with group
Disliked: Property conditions & facilities, room comfort
The bed was lumpy and old, the coffee maker didn't work for two days after reporting it two times, two lights didn't work in the room, the tissue ran out and never replaced, the cleaning staff slid a piece of paper under the door on two days at 7:15 AM stating they weren't going to clean the room and the cleaning staff woke me up at 6:45 on 3 days because they were so loud in the hallway.
Stayed 6 nights in May 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly and helpful. The room was comfortable and clean, and I felt well taken care of. The location was also very convenient for me and easy to access. Thank you!
Stayed 3 nights in May 2025

10/10 Excellent

Ahmet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe area, friendly staff.
Stayed 1 night in May 2025

6/10 Okay

Daryn

Liked: Cleanliness
Hotel was good, but hot water in r
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Joseph

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , nice hotel
Stayed 2 nights in May 2025

4/10 Poor

Hunter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was expensive for just one bed, and my whole party got sick after eating the oatmeal
Stayed 1 night in May 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Stayed 3 nights in May 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Quiet,great location.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The room where we stayed was recently redone. The renovation was well done and well thought out. Staff we interacted with were nice and easy to work with.
Stayed 1 night in May 2025

10/10 Excellent

Yan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast super good! All stuff are nice, will stay again
Stayed 1 night in May 2025

8/10 Good

Kathi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It really isn’t quiet because of the highway noise.
Stayed 1 night in May 2025

2/10 Terrible

Mattiee

Travelled with family
Checking in was terrible and the front desk manager and staffing manager did not address my concerns One of them stated that I could receive a refund.
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to hospital
Stayed 1 night in May 2025

8/10 Good

Baylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Emily

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The hotel itself is beautiful with affordable accommodations. Our room was clean and beds were comfortable. I was so comfy I feel as though I may need to find out where they purchase their pillows and bedding. The restaurant in the lobby made for an easy time deciding on dinner. The pizza there is very affordable for a decent size. If you're looking for a hotel near Riley's Childrens Health IU Health North in Carmel IN, the Holiday Inn here is just 7 min away, making it a little less stressful when traveling from afar.
Stayed 1 night in May 2025

2/10 Terrible

Catherine

Stayed 2 nights in May 2025

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean.
Stayed 1 night in May 2025

8/10 Good

Timothy, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Could use an update but clean and comfortable. I liked onsite
Stayed 1 night in Apr 2025

8/10 Good

Lynne, SOUTH BEND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good for our 2 day stay. Road construction on College made for rerouting around the hotel. Could hear noise from 465 but not so loud couldnt sleep
Stayed 2 nights in May 2025