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Holiday Inn Indianapolis Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Business centre
Reception
Indoor pool
Bar (on property)
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

View in a map
515 S West St, Indianapolis, IN, 46225
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Indiana Convention Center
    ‪9 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪14 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(37 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

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Exterior

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  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, 1,039 reviews
The price is CHF 101
includes taxes & fees
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About this property

Holiday Inn Indianapolis Downtown by IHG

Hotel with an indoor pool, a short walk to Lucas Oil Stadium
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Indianapolis Downtown by IHG. During your stay, you're just a quick walk from Lucas Oil Stadium. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Lucas Oil Stadium and 10 minutes on foot from Indiana Convention Center
Holiday Inn Indianapolis Downtown by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Indianapolis Downtown by IHG. Parking is available for a fee.

This 3-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Indianapolis Downtown by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self-parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Reviews

Holiday Inn Indianapolis Downtown by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

Reviews

4/10 Poor

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accomodating.
Stayed 1 night in Jun 2025

8/10 Good

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, check-in process was pretty slow. Nice hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, staff was very friendly and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Alesia

Liked: Cleanliness, room comfort
Convenient location, comfortable, nice and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conner was very personable and very polite at check-in.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit concerned about our walk back at night from Gainbridge. Prob looking for something closer next time
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Erica

staff was friendly and rooms were clean. walking distance to many sporting arenas and restaurants.
Stayed 1 night in Jun 2025

6/10 Okay

Justin, LINCOLN

Stayed 2 nights in Jun 2025

4/10 Poor

Jon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very run down and gritty part of town.
Stayed 1 night in Jun 2025

10/10 Excellent

Antonio

Stayed 1 night in May 2025

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was out of service
Stayed 1 night in Jun 2025

6/10 Okay

Toni

Disliked: Amenities
Just wasn't the cleanest. And the restaurant that was supposed to be open at night wasn't, not even to get drinks.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Stayed 1 night in Jun 2025

8/10 Good

Danny

Stayed 2 nights in Jun 2025

10/10 Excellent

Lourdes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway. The matress was beyond comfortable and I got a much needed good night sleep.
Stayed 1 night in Jun 2025

8/10 Good

Richard, Kingston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, and while the rate was high due to the event occurring that weekend, it was great stay, with no issues.
Stayed 2 nights in May 2025

8/10 Good

Mark

Stayed 4 nights in May 2025

10/10 Excellent

Douglas, Tinley Park

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel but nothing in the neighborhood but the football stadium
Stayed 2 nights in May 2025

8/10 Good

John

Liked: Cleanliness, amenities
Decent hotel. Definitely good enough for an Indy500 experience
Stayed 3 nights in May 2025

6/10 Okay

tara

Travelled with family
Liked: Amenities, property conditions & facilities
Got there late after calling to be surecwe dtill had room reaerved. We did, but nobody was at drsk to check us in. Called the desk a couple times til young woman came and checked us in. She left again shortly thereafter, so I didnt get complimentary toothbrush, toothpaste. The breakfast area was cramped without enough tables because the back area of chairs and tables was closed. People were coughing in close quarters near food. The room was fine.
Stayed 2 nights in May 2025

8/10 Good

Nilson, St. Catharines

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this property is a good value. Walking distance from downtown Indianapolis and hot breakfast included are some of the benefits. I would go there again.
Stayed 4 nights in May 2025

6/10 Okay

ERSEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area is too small; guests are looking into each other eyes to find a free space to sit down. There is plenty of dining space right behind it, but the personnel do not open it for some reason. Handing tickets to the personnel while you are trying to catch a free table and fill your coffee and plate is a mess.
Stayed 2 nights in May 2025