The hotel is fully remodeled and very clean. Karen is very passionate about her guests and makes sure that they are happy. The prices are very reasonable and close to everything
Front staff was grumpy but helpful to allow early check-in. However, in my first floor room, I found the window broken in numerous places with clear tape over breakage. Windows were screwed shut. Front desk not staffed by this time . They leave a number for you to call. I asked for a room change. Staff rudely asked why. She said all hotel windows were screwed/bolted shut and they were working on replacing the window.This leaves no fire egress. Is this up to code? She did not change my room. Hotel felt a bit creepy. I never saw a person at the front desk again during my stay. Room was ok clean. Bed linens scratchy and towels were thin. I will not stay there again.
Working man's hotel, no frills and quiet; exactly how we like it. Near both the Indy airport and the Speedway. Walking distance to multiple fast-food joints. Easy access to Interstate 65 and 465 (Indy loop).
The place was fine i have stayed there three years in a row for business looks like they painted a bit. I apparently booked my room as pay at the property by accident through hotels.com i never do this i py in advance so i can get a receipt emailed to me right away for my exense report. When i went to check out this morning there was NO ONE at the front desk. There was a phone number to call which i thought would bring someone up front but there were somewhere else apparently. They said they would email it to me. That was at 8 this morning i called at noon because i hadnt received it and was told the new owner had to do it. I called again at 3 and the same story. The owner hasnt called me back yet but youll get the receipt. Im sorry but i travel a lot for business and i have never had a problem like this. Its ridiculous first that there apparently was no staff in the hotel at 8 in the morning and that ONlY the absent owner could print a receipt? Thats bs! I better get it or i will be contacting hotels.com i wont stay here next year...i dont need the hassle!