Due to construction, getting to the hotel took a very long time. Took 20 minutes to drive 2 blocks. Self-park is an underground labyrinthine nightmare with thr worst system for entrance and exit. When I went to my car late that night, there were sketchy people walking around looking into cars. It felt very unsafe. Because i didn't pay valet rates, there was no one to help me with my luggage. The bathroom didnt have a ventilator fan, and the refrigerator was tiny and didn't have a freezer, so there was nowhere to keep my ice packs frozen. The ice machine on my floor was broken. The bed was uncomfortably firm. There was loud street traffic noise until midnight. All in all, I was hoping for a night away where it felt like I was being looked after at a nice hotel. Instead, I was left irritated and feeling like I overpaid for a very basic experience. The very next night, I stayed at a Hyatt Regency in Indianapolis and had a much better experience. This one just doesn't deliver better-than-average and is not worth the price. The only benefit was that it was an easy walk to Lucas Oil Field.