First, we arrived at 11 pm and were told that they only had one room on the first floor that was handicap-accessible, which was fine since we were tired. When we received the key and went to the room, the floor tile was pilling up, the room was not clean, and there was trash swept in between the joined doors, the bottom of the toilet was nasty, the handicap chair had nails pushed through the seat, and the bed railing was rusted out, the door had a gap so wide that if a sex traffickers wanted to get into our room they could have, also the pool area was nasty and cold and stunk, there was no hot tub as advertised, this hotel do not need any stars, and yes, I took pictures to prove everything.