There was no shampoo, door didnât work. No staff overnight, no TV, shower was clogged, and they wanted (only found out when j got there) a $100 deposit on a $67 room
The first room the TV didn't work or the microwave. We was moved to another room and the TV still didn't work. So we was there for 2 days with no TV. However the Manager Keisha did accomdate us with a refund of $100, but everything they offered online was not true. This has been the worst hotel I ever stayed in.
Very clean room, and surprisingly comfortable bed. Main entrance and hallways are tired-looking, but the furnishings in my room were new or fairly new. Very limited amenities provided, so keep that in mind (i.e. bar of soap provided but not even shampoo). I generally don't stay at ESA's, but was pleasantly surprised during this one-night stay!
Outside entrance covered in very slippery ice. Had to walk in 6+ in of show for safety. Hallways very dirty not swept. Room had fingerprints everywhere. No where near th quality for the money