The Westin Indianapolis

4.0 star property

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Photo gallery for The Westin Indianapolis

Exterior
Lobby lounge
Meeting facility
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available

Explore the area

Map
241 W Washington Street, Indianapolis, IN, 46204
  • Indiana Convention Center
    ‪2 min walk‬
  • Gainbridge Fieldhouse
    ‪8 min walk‬
  • Lucas Oil Stadium
    ‪1 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

  • City view
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

The Westin Indianapolis

Hotel with a 24-hour fitness centre, steps from Indiana Convention Center
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre. Housekeeping is available on request.
The Westin Indianapolis offers 574 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Indianapolis. During your stay, you're just a quick walk from Gainbridge Fieldhouse. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Indiana Convention Center and 8 minutes on foot from Gainbridge Fieldhouse
  • Pets welcome free of charge
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin Indianapolis. For a fee, parking is available.

This Indianapolis hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Ten Hands Social Bar – This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 45 per night)
  • Secured, covered valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ten Hands Social Bar

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (79 centimetre high)
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 18.95 per person
  • Covered self-parking fee: USD 45.00 per night
  • Valet parking fee: USD 60 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis Westin
Westin Hotel Indianapolis
Westin Indianapolis
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis Hotel
The Westin Indianapolis Hotel
The Westin Indianapolis Indianapolis
The Westin Indianapolis Hotel Indianapolis

The Westin Indianapolis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aidan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Feb 2025

10/10 Excellent

Antoine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice homely
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee shop and new bar area are the best!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry, New Albany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property many times before. The renovations they’ve made are awesome. We enjoy the convenience of being able to walk downtown and all the fine restaurants surrounding it. Their new restaurant downstairs is also fantastic. Had lunch there and it was awesome. Also had late night drinks at the sports bar. Love the stay and the atmosphere. We all go back
Stayed 1 night in Feb 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fantastic! The building itself seems to be newly renovated and the staff was very friendly and accommodating. Our room was spacious, tidy, and comfortable. Very walkable from downtown!
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Cassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was fine. I booked a king room with a sofa bed and received a room with two queens, with no indication or explanation of room change from the staff at check in. There was a large gap under the entry door which meant we heard hallway conversations and door closings at all hours of the night. However, we never heard noises coming from within other rooms, so there is some measure of sound proofing. Again, overall it was fine, not great.
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Somehow my credit card wound up on the hotel floor. Security texted me immediately to say they had retrieved it and were keeping it until I could return to claim it. They went above and beyond to allay my fears. I will be forever grateful for their diligent professionalism - OUTSTANDING in every way imaginable.
Stayed 1 night in Feb 2025

10/10 Excellent

Meghan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Westin Indianapolis this past weekend and had a great experience. There was a bit of construction going on in the lobby area, but nothing too distracting. The hotel was nice, quiet, clean and a reasonable Uber ride to just about everything I wanted to do in Indy. If the weather was not cold, overcast and rainy/snowy, there were a ton of walkable options around the hotel. I would definitely recommend staying there.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

It was great!
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah, Elkhart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were so kind and responsive! Great check in experience. TV wasn’t working but they were extremely quick to send someone to get it fixed. The only hiccup was the handicap accessible shower. You had to point the shower nozzle mostly to the wall or it ran out onto the bathroom floor which made it really slippery. We just used some extra towels to get it clean up but it just didn’t make the shower relaxing. Other than that, wonderful hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Dezanè

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly. Had our dog with us and everyone was very accommodating and happy to see Oakley. Room was clean, spacious and bed was very comfortable. Restaurant was great…good food and service. Top notch hotel !!!
Stayed 1 night in Feb 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ilicia J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel and so clean! My sisters and enjoyed our weekend together in Indianapolis going to the Billy Joel and Sting concert. The staff at the Westin were so nice and welcoming. Excellent hospitality!
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay here again the hotel was really clean and the staff was great. It was only a 4 min drive to an area with restaurants and other entertainment venues.
Stayed 1 night in Feb 2025

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025