It was simple & convenient & close for our overstay needs , the owners were helpful and it was quiet and felt safe. Still would be good to have better locks on the door . I suggest a dead lock or chain lock as only had the door knob style handles.
No reception - delays checking in because no one present. Manager expressed she was there to help but was openly hostile when approached for shampoo & conditioner. Never responded to an enquiry about whether there was an iron available (we were in town for a funeral) probably the most run-down place Iâve ever stayed. Expedia should be ashamed they list their properties
From the moment getting out of the cab, the lady and i, just felt more than welcome. Mary-Lou the owner is such a bubbly lovely person, nothing was too much trouble.
I would definitely recommend this motel and will definitely stay here in the future.
Reception was shut on our arrival. No instructions visible as to what to do. No phone number visible. Used hotels.com app to find number to contact owner. Costly phone call as my phone and I are from the UK and obviously having to phone an Australian number. Given a code to open key safe. Motel looks down at heel. Photos show the view from our room and looking into the room. Evidence of damp on ceiling tiles of room. The whole place needs some TLC. When the owner knows reception will not be manned why not message the person coming to stay via the hotels.com app and send the safe code and room number. The room was clean but uninspiring. It was not value for money. I was very close to giving up on the booking and finding somewhere else to stay. Two things going for it: walking distance to the town centre and excellent internet
Great location but showing its age bit expensive for the quality of the accommodation. But very limited motels in Innisfail. Does the job for short stays
Was made to wait 40 minutes,after checkin time,, had a look around while waiting ,around pool looked like garbage tip with rubbish old clothes,empty drink and food pavkaging everuwhere,when manager finally turned up said didnt like my attitude and refudef me accomodation said id get a tefund,whicj i have not received
Overnight stay small hotel with 10 rooms. The rooms have a double bed however plenty of room for a queen or king bed. Shower press was good but the bathroom needs refreshing and the door wouldnât close. Fly screen on bathroom window was broken and unable to close window. No hairdryer. The benches and side table are new and look good. Not many places to select from in this location.
The lady was very friendly at reception.