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Hotel Seppl

4.5 star property

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Photo gallery for Hotel Seppl

Indoor pool, pool loungers
Sauna, Turkish bath/hammam, body treatments, body wraps, body scrubs
Restaurant
Exterior
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Natterer Straße 8, Mutters, Tirol, 6162
  • Place, Mutterer Alm Cable Car
    ‪3 min drive‬
  • Place, Mutterer Alm Bahn
    ‪3 min drive‬
  • Place, Innsbruck Old Town Christmas Market
    ‪8 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪13 min drive‬

Room options

View all photos for Classic Double Room, 1 Bedroom, Balcony

Classic Double Room, 1 Bedroom, Balcony | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Classic Double Room, 1 Bedroom, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Balcony (Edelweiss)

Suite, Balcony (Edelweiss) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Suite, Balcony (Edelweiss)

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony (Alpenrose)

Junior Suite, Balcony (Alpenrose) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, Balcony (Alpenrose)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony (Enzian)

Superior Double Room, Balcony (Enzian) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room, Balcony (Enzian)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Single Room (Silberdistel)

Single Room (Silberdistel) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Single Room (Silberdistel)

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (Fitness)

Suite (Fitness) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Suite (Fitness)

  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Seppl

Jump on the free ski shuttle for a day on the slopes before returning to Hotel Seppl for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Seppl offers 34 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bathrobes. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
During your stay at Hotel Seppl, you're just a quick walk from Wipptal. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with thalassotherapy, body wraps or manicures and pedicures at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a playground and bicycles to rent
  • Just a 3-minute walk from Wipptal and a 4-minute drive from Mutterer Alm Cable Car
  • Free train station pick-up and ski shuttle service
  • Dogs welcome for a fee (restrictions apply)
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Hotel Seppl helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. Self parking is free.

This 4.5-star Mutters hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Hotel Seppl has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Playground
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 807 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per night
  • Crib (infant bed) fee: EUR 50.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Seppl
Seppl Familie
Seppl Familie Hotel
Seppl Familie Hotel Mutters
Seppl Familie Mutters
Hotel Seppl Mutters
Seppl Mutters
Seppl Familie SPA
Hotel Seppl Hotel
Hotel Seppl Mutters
Hotel Seppl Hotel Mutters

Hotel Seppl Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 109 reviews
Rating 8 - Good. 33 out of 109 reviews
Rating 6 - Okay. 8 out of 109 reviews
Rating 4 - Poor. 5 out of 109 reviews
Rating 2 - Terrible. 1 out of 109 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Shekinah

Liked: Cleanliness, amenities, property conditions & facilities
I really loved it here!!! The hotel is cozy, has amazing views and lovely breakfast. Will definitely be back!!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great view with large rooms for Europe
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Pieter

Disliked: Amenities
Why give me a small blanket on my king size bed? I pay extra for a big bed but get a small blanket? Makes no sense. Also, the king bed was 2 matrasses put together..
Stayed 1 night in Feb 2026
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Loved the spa and pool but didn’t like the owners dog barking ever night until the small hours.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Stanley

The view from some rooms were good. The setting is quiet and peaceful.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rahul Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

KLAUDIJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful hotel and lovely staff.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, very clean, nice spa and pool, manicured outdoor area. Overall, exceptional experience.
Stayed 1 night in Oct 2022
Verified

8/10 Good

JANET

Liked: Cleanliness, staff & service, property conditions & facilities
The view and grounds were fantastic. The staff could have been more attentive when we were sitting the bar area playing cards.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Yan Ni

Disliked: Cleanliness, staff & service

Terrible service attitude, convenient location

Location is great, 5 minutes walk away from the tram station. Room cleaning service seemed to forget to clean our rooms on the first night… Service is terrible - my family was the only few Asians staying during that period and we felt a huge difference between the service attitude to us versus caucasians. One night we decided to have dinner in the hotel, we showed up in the restaurant and was immediately questioned very rudely by a staff (short haired, chubby staff) whether we’re guests of the hotel. Upon saying yes, she commanded us to show her our keys and rolled her eyes. When other non-Asian guests show up, the service attitude is completely different and we were hurt by this experience :(
Stayed 6 nights in Jan 2025
Verified

4/10 Poor

Mohammed

Liked: Room comfort
Disliked: Cleanliness, staff & service
No hot water No electric jug No slipper Curtain damage Bad house keeping
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth!

Have been traveling the world, much of it in Europe for 35 years, and Hotel Seppl is the best hotel we have ever stayed in. First off, the location is simply stunning as the hotel is surrounded by massive mountains and also overlooks parts of Innsbruck. The inside of the hotel is gorgeous with a mixture of old world Europe and a modern touch as well. We signed up for half board and the breakfast and dinner were varied and sumptuous, with a strong lean on local cuisine. For the body, this hotel can’t be beat! Their spa facilities included a sauna, steam room, physiotherapy sauna, outdoor and indoor swimming pools. Also they had a massage room. We are cyclists and Hotel Seppl is not only located amidst 100 of kilometers of road, mtn and gravel riding trails, they also rent E-bikes on their premises! Running this whole wonderful hotel was a truly outstanding manager who had answers for all our questions and went above and beyond several times for us! You simply can’t beat this incredible hotel and we will be back again!!!
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Douglas

Liked: Cleanliness
Disliked: Staff & service, amenities
We booked thinking this was a luxury hotel, but it wasn't - When we checked in there was a dark haired girl at the front desk, she told as our room number and nothing else (like dining hours, hotel ammenities, etc) - The wifi wasn't working at all - We had the smallest shower, we could barely get clean in there. - We asked if we could dine one night and we were rudely told "NO!" We later found out that they prepare the food for the number of ppl who commit to dinner plans during the day of the dinner. Again, I wish we had been told about that by the checkin lady - they had a practice of setting the keys out in the lobby. Since we were only given one key when we checked in, i assumed that there was only one key to the room. I was horrified to discover our other room key sitting on the peg board with the room number displayed on the key chain in full view of anyone who enters through the door of the hotel. For this reason alone we would never stay there again - When we checked out, a different lady (who was much more pleasant) presented me with the full bill. When i said we had already paid it- she at first tried to argue with me but then she looked it up on expedia and (surprise, surprise) we had - There were other instances where we didnt feel welcome - like being scolded for sitting in the wrong table for breakfast or afternoon snack. it was really annoying. - it's such a shame b/c they have a 5 star location and view. They really need to update their procedures....
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint rum med utsikt mot bergen och underbar personal. Mysigt Spa med pool och saltstensbastu.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent sejour

Super séjour. Hotel très bien placé pour visiter Innsbruck et le Tyrol. Hotel très confortable, personnel attentionné. Petit déjeuner au top.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wurden herzlich begrüßt von Maria. Auch das andere Personal war sehr zuvor kommend. Für uns war es völlig in Ordnung alle zwei Tage das Zimmer zu reinigen, wegen der Nachhaltigkeit. Waren allerdings nur zu zweit im Zimmer. Hatten das Zimmer Alpenrose mit Balkon gebucht und das war sehr geräumig. Negativ war der Preis für 1/4 Wein (10.50 Euro) das fanden wir sehr teuer. Essen war gut bürgerliche Küche. Hatten einen schönen Aufenthalt im Hotel.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Heike

Liked: Cleanliness, staff & service, room comfort

Netter Ausgangspunkt

Ein nettes Hotel mit recht großen Zimmern! Der Pool ist klein aber 32° warm!
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beide Dampfbäder waren nicht an. Öffnungszeiten der Sauna stark eingeschränkt.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Birgit Waltraud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel mit Pool und Sauna. Gute Lage zum Bahnhof.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ulrik Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roligt og skønt beliggende hotel

God modtagelse i receptionen, sikker cykelparkering i aflåst rum, mulighed for at vaske cyklen. Lille men fyldestgørende pool og spaområde. Panoramarestaurant mod bjergende, meget smukt. God morgenmad. Rigtig godt værelse med brus og badekar. Venligt personale i restauranten. Offentlig transport få meter fra hotellet.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Team und tolles Frühstück!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Poul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prøv det

Dejligt lille hotel med fremragende service. Lækkert rent. God mad
Stayed 5 nights in Jul 2023
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau séjour, personnel agréable et serviable. Repas un peu cher, ménage ok
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities
Die "Suite" mit "Aussicht auf eine Berglandschaft" war auf der dem Bergpanorama abgewandten Seite im ersten Stock mit Blick auf die Stubaitalbahn, Gespräch mit Personal zeigte, dass dies wohl nicht das erste Mal auf Kritik stösst. Zimmer war im Gegensatz zu den gezeigten Bildern ziemlich dunkel, Wohnbereich mit Blick aufs gekachelte Bad ohne Tür wirkt ungemütlich. Kühlschrank und Kaffeemaschine/Wasserkocher gab's nicht. Wellnessbereich war stundenlang durch tobende Kinder im angrenzenden Schwimmbad sehr unruhig. Ansonsten war aber alles sehr sauber und nett.
Stayed 4 nights in Feb 2023