Motel One Innsbruck

3.0 star property

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Photo gallery for Motel One Innsbruck

Bar (on property)
Creator video
Rooftop terrace
Bar (on property)
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Südbahnstraße 1, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪5 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪12 min walk‬
  • Place, Hofburg
    ‪12 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

Room (THE ONE)

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Room (THE ONE with a view)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Room, 1 King Bed (SPECIAL ONE)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Motel One Innsbruck

Hotel in Innsbruck with a 24-hour front desk
A 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel.
Motel One Innsbruck offers 222 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Motel One Innsbruck. During your stay, you're just a quick walk from Casino Innsbruck. Features include free WiFi in public areas and breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Amenities include a lift
  • Within a 10-minute walk of Casino Innsbruck and Wilten Abbey
  • Pets welcome for a fee
Motel One Innsbruck offers its guests a lift. Public spaces have free WiFi and wired Internet.

This 3-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16.90 to 17.50 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.90 to 17.50 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Motel One Innsbruck Hotel
Motel One Innsbruck Innsbruck
Motel One Innsbruck Hotel Innsbruck

Motel One Innsbruck Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 213 out of 340 reviews
Rating 8 - Good. 88 out of 340 reviews
Rating 6 - Okay. 28 out of 340 reviews
Rating 4 - Poor. 9 out of 340 reviews
Rating 2 - Terrible. 2 out of 340 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to the train station in Innsbruck adds to the convenience. Great views and the bar on the 13th floor is wonderful!
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel convenient to the bus and railway stations. A short walk to the centre, lots of places to eat and drink. Staff were very friendly and helpful. A lovely bar/breakfast room with views over Innsbruck. Breakfast quite expensive but convenient. Beds were very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the train station and a short walk into the Old Town. Staff was friendly and nice.
Stayed 1 night in Aug 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location,Location Location!

This hotel is steps away from the train station. It could not be easier to get from the train to here-you cross no streets. The front desk crew is awesome; professional, polite and friendly. Check in was easy. The room is modern with an awesome view of the mountains. We were on the train side-but you would not know it! The room was quite quiet. The room was clean and looked updated. The hotel is located less than a 15 minute walk from the Old Town and all of the attractions. If I come back to Innsbruck, I will come back here!
Stayed 1 night in Aug 2025

10/10 Excellent

Ginette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay beautiful view of the mountains
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Stayed 1 night in Aug 2025

6/10 Okay

Jenny

Grubby
Stayed 1 night in Aug 2025

10/10 Excellent

Sian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and easy access location to train station for stopover. Within walking distance of sights and food establishments.
Stayed 1 night in Aug 2025

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No internet

The people are wonderful. The beds are terrific, but this is a working vacation for me and no Internet on the one day I need to be working and no one seems to have an idea when it’ll come back… Very disappointing.
Stayed 3 nights in Jul 2025

8/10 Good

Jayne

Stayed 3 nights in Jul 2025

10/10 Excellent

David, Medford

Stayed 2 nights in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only issue was that there is no coffee in the room. Otherwise it is a nice hotel with friendly staff and beautiful views.
Stayed 2 nights in Jul 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

gary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property in good position only thing safe not working
Stayed 1 night in Jul 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location literally next door to station
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place because of its close proximity to the train station. It was also easily walkable to all the attractions I wanted to visit. However, I found that the breakfast was very overpriced for a small selection of items. The view from the restaurant was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect place for a short stay in Innsbruck

Accommodation feels brand new, spotlessly clean, well appointed. Room has a magnificent view as promised. Comfortable bed, immediate access to trains and close to the historic center. Breakfast was excellent, served in comfort “in the sky”.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Comfortable rooms with Great views

We stayed one night to recover from jet lag and what a good choice! Rooms are small but comfortable. All staff were kind and helpful. The breakfast delicious! Whether a day or a week, this is a good choice.
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Innsbruck week stay

Excellent location for our needs and had everything we wanted in a week stay. Breakfast offer was good and bar area in the evening excellent with attentive and pleasant staff. Room was compact with a very comfy and spacious bed - loved the 2 duvet concept! Window opening was also a positive and clean bathroom with modern fittings and great shower. Bedside lighting was good and well positioned and perfect for reading at night. Although the hotel was near a busy station there was no noise at all from the trains. The staff in reception were very pleasant welcoming, Amro in particular. Would recommend the hotel for its location, views and overall excellent standard of accommodation and experience.
Stayed 7 nights in Jun 2025

6/10 Okay

Momina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location next to all transit hubs and the city centre. Customer service was not the best. Tried to call the hotel several times before arriving and was just placed on hold. Check in staff was curt and dismissive. Room was clean but only had a half roll of toilet paper and no replacement. There was no phone to call the front desk Priced as a four star but operates as a budget motel
Stayed 2 nights in Jun 2025

10/10 Excellent

Ming Quan

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful hotel with a great view over the mountains and train tracks - the room was a little on the small side, but the stay was extremely comfortable and staff were welcoming. The breakfast provided was also of a good variety and I would recommend this hotel to all who may want to have a convenient option for lodging near the Innsbruck train station.
Stayed 1 night in Jun 2025

6/10 Okay

ALAN

Liked: Cleanliness, property conditions & facilities, room comfort
Smart modern hotel, good bed, let down by size of rooms, no tea making facilities, no fridge, ridiculously small wardrobe space. Ideal for 1 night stopover but any longer forget it. Two people, suitcases & bags 3 nights, never again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Very close to the Station. And also the Bar is great
Stayed 1 night in Jun 2025

4/10 Poor

Gabrielle

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Wasn’t impressed but a good location for a quick stop over from train station. Room was very small and overlooked train tracks, no view. For a longer stay, I would recommend Adlers Hotel at the end of the street instead — beautiful view and pleasant staff for around the same price.
Stayed 1 night in May 2025

10/10 Excellent

Mitch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Nice clean new hotel. Was surprised it was so quite considering how close it was to the train station. Would not hesitate to stay here again.
Stayed 5 nights in May 2025