2/10 Terrible
Sandy
2 Feb 2025
do not use expedia or hotel.com
Hotel.com a nightmare.
Woodsprings suites is great. But Expedia and Hotel.com fraudulently used my credit card to book me a room 2 months after I had been there. On top of that when I did used them, I didn't have a room when I got there. I was lucky to even get a room that night. Anyway, I had to cancel my credit card yesterday because of expedia! they charged a room I didn't check into to my credit card yesterday. Everything is attached to that credit card. You can't talk to Expedia. You get a chat bot AI. No real person. Don't use expedia you will regret it. It cost more money to book through them than directly at the hotel and you won't have a reservation and 2 months later they will randomly make you a reservation you won't show for but get charged for. They say they don't keep your card. Really how did they charge me 2 months after I was there?
Sandy
Stayed 2 nights in Jan 2025