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Villas HM Palapas del Mar

4.0 star property
VIP Access

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Photo gallery for Villas HM Palapas del Mar

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Lobby
Poolside bar
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk

Explore the area

View in a map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪2 min walk‬
  • Place, Holbox Letters
    ‪11 min walk‬
  • Place, Main Square
    ‪11 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite

8.6 out of 10
Excellent
(23 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite (Single)

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite (Single)

  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite with private pool: 2 queen beds

Junior Suite with private pool: 2 queen beds | In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite with private pool: 2 queen beds

8.0 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite sea front and private pool: 2 queen beds

Junior Suite sea front and private pool: 2 queen beds | In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite sea front and private pool: 2 queen beds

  • 32 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Superior: 2 queen beds o 1 king bed

Junior Suite Superior: 2 queen beds o 1 king bed | In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite Superior: 2 queen beds o 1 king bed

9.0 out of 10
Wonderful
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Superior sea front: 1 king bed or 2 queen beds

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite Superior sea front: 1 king bed or 2 queen beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

Villas HM Palapas del Mar

Hotel on the beach, with 2 outdoor pools
At Villas HM Palapas del Mar, hit the beach, dine on-site at Restaurante Bufé or enjoy a drink at one of the hotel's 2 bars/lounges.
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Villas HM Palapas del Mar's great location gets high marks from our customers. During your stay, you're just a quick walk from Holbox Beach. You'll find features such as free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free self-service breakfast served daily
  • Free Wi-Fi in some public areas
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Holbox Beach and Yum Balam Nature Reserve
  • Airport shuttle service available for a fee
Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Villas HM Palapas del Mar offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Villas HM Palapas del Mar.

This 4-star Isla Holbox hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 10:30 AM.
Restaurante Bufé – On-site buffet restaurant.

All-inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bufé

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fishing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Reviews

Villas HM Palapas del Mar Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

Reviews

2/10 Terrible

derek

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Ioulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó todo, comida puede mejora
Stayed 5 nights in Aug 2025

10/10 Excellent

Jason, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Clean. Great beachfront. Dining areas are beautiful.
Stayed 5 nights in Jun 2025

4/10 Poor

Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Food was not very good, staff seem new so not much help.
Stayed 1 night in Jul 2025

10/10 Excellent

FARHAD

Stayed 3 nights in Jun 2025

8/10 Good

Marco Polo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 3 nights in Jul 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Holbox and we found an amazing property.. The staff and service was fantastic! I will definitely be back again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, this was our second stay and we love it. Recommend 100%
Stayed 7 nights in Jul 2025

8/10 Good

Cari, Kihei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First trip to Holbox. The hotel was nice, our room was ready upon arrival. We were given RM 51 which was an upgrade which included a private plunge pool. Also, for being an Expedia member we received a bottle of Champagne. The property is pretty, the decorations are also nice. The plunge pool was nice to have and they cleaned it daily for us. The room had a great AC and the bathroom had plenty of hot water and water pressure was great. That’s not always a given on an island. We did the all inclusive, not the upgraded one. The mixed drinks were always really good and we had several, we didn’t even notice the well liqueur they were so good. The waiters and bartenders were great. We even had great service at the beach. You can order off the snack menu at the beach. The steak and chicken they use for the fajitas and nachos is so tender and flavorful. The Ceviche was fresh and really good as well. The breakfast buffet had plenty of options and we chose to eat out for dinner. The neighboring restaurant Parador 33 was delicious. Best meal of the trip. It’s an Argentine Steak and seafood place. The Octopus Carpaccio was to die for and so was the steak. The staff were super friendly. The taco stands in town are also fabulous. It was a great trip. I only took off 1 star because the shower and sink had some draining issues, but it wasn’t that big of a deal for us. We also had massages by Alma in the sister hotel. It was fabulous, and the price was fantastic.
Stayed 5 nights in Jul 2025

10/10 Excellent

Aubrey Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing place to vacation
Stayed 5 nights in Jun 2025

8/10 Good

Elliott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful spot for a reasonable price right on the beach! My wife and I came here for our honeymoon and we have no regrets! We partially loved the beach side drink and snack service included in the all inclusive package we got! Thought we’d get tired of mojitos but they were just so good! The food was excellent as well! Each day has a theme for the week we were there and all of them were very good! Our favorite was the BBQ and Mexican themes! The only thing we were disappointed with was the shower, the water pressure was sometimes non-existent and it took about 5 minutes to heat up which was kinda annoying… Overall, we loved our stay and would definitely come back again!
Stayed 6 nights in Jul 2025

6/10 Okay

Christine

Shower
Stayed 6 nights in Jul 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities
Todo te quieren cobrar extras la puerta no cerraba el refrigerator no enfriaba y no ofrecen sodas en el cuarto y para el precio solo x el cuarto to much
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and island. Definitely going back!
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Terry

Travelled with group

Meh....

several things determined my rating. The island was having water issues from the mainland so we were only allowed to shower, flush at certain times certainly not the fault of the hotel but wasn't fun. We had to wait 4 days for them to fix one of our shower heads and it ended up taking 2 minutes to fix it they are in no hurry to make something right. There are 2 pools, the main pool was not open for 75% of our stay and the other pool closed at 7 PM. The food is disgusting, I ordered a margarita pizza and it arrived with ceddar cheese, oregano powder and a crust I have no idea where it came from. Drinks and beach service were great. Great location, rooms are decent but the service overall except for beach service really could use improvement. Especially the service at the front desk.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so nice! Staff was friendly, food was good, bar service and beach service were excellent. Housekeeping did a fantastic job! I can't wait to go back again!! short walk into town, I can't say enough, we will defiantly be back!!!!!!!!!!!!!
Stayed 7 nights in Jun 2025

6/10 Okay

Mahtab

The cleanjng st
Stayed 5 nights in May 2025

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2025

4/10 Poor

Francisca

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Be very careful with Expedia. They do false advertising. Read your receipt, word by word before making your reservation or you will be surprised once at the property with surprise fees like ours, $347.00 additional fees that Expedia refuses to refund. They advertise that the property considers all kids “adults”, but suddenly at the property their age matters and they charge you extra. I’m still waiting on Expedia. I have a recording of the manager pretty much admitting it is their mistake, but I should have also checked with the facility directly. For the price; I’ve stayed at way better places. Room was infested with ants, all over, including the bed. When I reported it to the staff, I got a bottle of Raid. We were given another room for the night, which smelled terrible, AC did not work, and pillow shams smelled like someone had slept there and the sheets were not changed. We paid extra for a private pool that was never serviced. The water was so unsanitary appearing, I didn’t let my kids swim in it much. Sheets were never changed, even when requested. You get charged a $20 for each pool towel. The only decent thing was breakfast. But even during our stay they decided to have some repairs, which gave off a terrible smell all the way to the pool.
Stayed 4 nights in May 2025

10/10 Excellent

Sophia, Cypress

Stayed 5 nights in May 2025

10/10 Excellent

gina

Stayed 4 nights in May 2025

8/10 Good

David H

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed this quiet small property. Appreciate the staff. Although it was quit confusing after making reservations through Expedia I then received an email from Villas HM Palapas indicating if I didn't pick a room number we could lose our reservations, yet when I went to choose the room I only had one choice. Then a few days later I was told we had to pay an additional fee for the room we requested! WHAT!? Don't fall for this. You do not need to pick your room of choice. All the rooms I'm sure are lovely but I felt this was the resorts way of making more money off us. So once we arrived we not only had to pay for our room we reserved but the additional taxes. For this i was disappointed.
Stayed 9 nights in May 2025

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
property was clean, and staff was very friendly rooms were perfect size and our kids loved the pool
Stayed 2 nights in Apr 2025

8/10 Good

Mike

Liked: Cleanliness
Stayed 5 nights in May 2025