See all properties

Francis Arlene - Adults Only

2.0 star property

Choose dates to view prices

Photo gallery for Francis Arlene - Adults Only

Terrace/patio
Interior detail
Lobby
Interior
Standard Room | Free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Guerrero #7 Centro, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪5 min walk‬
  • North Beach
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪120 min drive‬

Room options

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi, bed sheets

Standard Twin Room

  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room | Free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

Similar properties

Aerial view

The Mint Resort Isla Mujeres

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (360)
The price is CHF 83
for 1 room
includes taxes & fees
21 May - 22 May
The Mint Resort Isla Mujeres

About this property

Francis Arlene - Adults Only

Adults-only hotel in Isla Mujeres
Along with tour/ticket assistance, this smoke-free hotel has a garden and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Francis Arlene - Adults Only offers 26 air-conditioned accommodations, with a ceiling fan. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at Francis Arlene - Adults Only, you're just a quick walk from Isla Mujeres Ferry Terminal. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a terrace
  • Just a 5-minute walk from Isla Mujeres Ferry Terminal and 7 minutes on foot from North Beach
As a guest of Francis Arlene - Adults Only, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Francis Arlene - Adults Only also features a garden and a front desk safe.

This Isla Mujeres hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 8 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and children 16 years old and younger aren't allowed.

Property is also known as

Francis Arlene Hotel Isla Mujeres
Francis Arlene Hotel
Francis Arlene Isla Mujeres
Francis Arlene Adults Hotel Isla Mujeres
Hotel Francis Arlene
Francis Arlene Adults Hotel
Francis Arlene Adults Isla Mujeres
Francis Arlene Adults
Francis Arlene Isla Mujeres
Francis Arlene - Adults Only Hotel
Francis Arlene - Adults Only Isla Mujeres
Francis Arlene - Adults Only Hotel Isla Mujeres

Francis Arlene - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 92 reviews
Rating 8 - Good. 44 out of 92 reviews
Rating 6 - Okay. 13 out of 92 reviews
Rating 4 - Poor. 6 out of 92 reviews
Rating 2 - Terrible. 6 out of 92 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service
Nice, quaint, family-owned business. Rooms have everything you need, AC works great which helps with that Isla humidity. Located in the middle of town next to all the restaurants, bars, shopping, and most important the beach! All within short walking distance. Make sure to go Al Natural for the best Al Pastor tacos you will ever have and stop into the market down the street for authentic food stalls and refreshing juices. The wifi was a little spotty but I wasn't in my room for most of my stay. I also had a small leak in my bathroom ceiling above the sink. They were able to fix the next day and were willing to move me if it didn't get better. I would definitely stay here again.
Stayed 6 nights in Dec 2024

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a convenient safe place. Great staff. I will definitely stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple

Nice simple family owned hotel in a great spot
Stayed 2 nights in Jan 2025

2/10 Terrible

Andrego

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for the whole stay
Stayed 2 nights in Dec 2024

8/10 Good

Vaman

Travelled with group
Liked: Cleanliness, staff & service
Cute hotel .. advertised as adults only, but we did see some kids for a couple of days, but they weren't a bother. The only issue we had was that we had the smallest room on the top floor. We are older and requested a room on lower floors on the front end of the hotel close to where four of our other friends had rooms and were told they didn't have them. We saw several folks come in after, some alone and they got rooms with two double beds while we had one double bed in a cramped room. Other than that it was fine. The sheets were clean, but the foam on the mattress could have been replaced and the floor under the bed could have been cleaned more often. We were told it had an ocean view, which it did if you sat out on a really SMALL balcony and you barely got to see the ocean past the seawall. THe owners and the family that ran the place lived on the premises and were pleasant enough. If I had to go back, I would request another room.
Stayed 7 nights in Dec 2024

4/10 Poor

Juana

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
No hot water. Uncomfortable beds. Not very clean. Cheap, but I guess you get what you pay for, not much.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rick

Nice front desk staff Leana was great ! Good beds showers and Ac was amazing … Thanks all
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Isla

Excellent location older hotel, excellent owner, Jerry. Good place to sleep shower and get cleaned up, needs a little more amenities, like towels and utensils for the kitchenette. Everything worked..ice cold air-conditioning ceiling fan for those hot humid days. We had a view, could see the ocean from the balcony. Would stay here again
Stayed 8 nights in Nov 2024

8/10 Good

Melissa, Fort Myers

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic! Family is super accommodating...had a slight problem with shower, but they fixed it immediately...clean, cold AC...beds Ok...perfect location for getting around the island. Will definitely reccommend this very cost effective hotel to friends!! Nothing fancy, but worth every peso!!! Gracias Geraldo!!
Stayed 7 nights in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very beautiful place very close to the water and beach. Was in a very comfortable room and there was plenty of service when needed. Great location to the action as well
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place in a very good location within Isla Mujeres. All of the touristy areas are within walking distance, and if you want to rent a golf cart, you can do that within walking distance as well. The room was spacious and included everything we needed.
Stayed 1 night in Mar 2021

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was wonderful. The family that owns and operates the hotel are very accommodating. My sister and I would highly recommend the Francis Arlene to all looking for a great place to stay while visiting Isla
Stayed 5 nights in Oct 2020

8/10 Good

Heidi, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the courtyard was lovely. I wished there was a coffee maker or small kitchenette. And wished for water in the room.
Stayed 6 nights in Nov 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing! Such a beautiful hotel & the owners & staff are all lovely people!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Great location, bed was due for replacement. Very clean and quiet.
Stayed 10 nights in Feb 2019

8/10 Good

Elizabeth, Lexington, MO, USA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, make sure you take your own wash cloths, they are not provided. Excellent patios!! Our room could have used some definate updating, because i did see room across from us.
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
My air conditioner and tv quit on my first night. I had to spend the entire day on Thursday for air conditioner man. I usually stay somewhere else, but they had no rooms. I believe this hotel is a little overpriced. No glasses in room, no shampoo, and only 2 towels for whole stay.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. They family who rums it lives on site and all of the resisdents we met made us feel like family. older hotel and very quaint, not fancy and maybe not for some, but we loved it so. Our first trip to the island was enhanced by our stay here. Certainly part of the overall neighborhood.
Stayed 14 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for Isla Mujeres

Great location. Friendly staff. Great value. We will be back.
Stayed 4 nights in Dec 2018

8/10 Good

barrie, cobourg ontario

Liked: Cleanliness, staff & service, room comfort

Nice small family hotel

Good little hotel.staff were very friendly.they were not busy and gave us our room really early. Very clean. No hairdryer,even to borrow and an annoying drip in the bathroom were the only drawbacks. Great location
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Safe. Owners nice!
Stayed 5 nights in Nov 2018