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Shangrila Resort Hotel Murree

3.0 star property

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Lobby
Family Suite | Minibar, desk, iron/ironing board, rollaway beds
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Lawrence Collage Road, Adjacent Punjab House, Murree, 47150
  • Place, Murree Hills
    ‪1 min walk‬
  • Place, Pindi Point
    ‪10 min walk‬
  • Place, Mall Road
    ‪2 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, desk, iron/ironing board, rollaway beds

Standard Room

  • 156 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite Room

Executive Suite Room | Minibar, desk, iron/ironing board, rollaway beds

Executive Suite Room

  • 192 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, iron/ironing board, rollaway beds

Deluxe Room

  • 180 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite Room

Flat-screen TV, fireplace

Deluxe Suite Room

  • 216 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, desk, iron/ironing board, rollaway beds

Family Suite

  • 204 sq m
  • 2 bedrooms
  • Hill view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

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About this property

Shangrila Resort Hotel Murree

Hotel in Murree with free breakfast and rooftop terrace
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a meeting room and a 24-hour front desk. Change of towels is available on request
Shangrila Resort Hotel Murree offers 44 accommodations with fireplaces and minibars. Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

This Murree hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Shangrila Resort Hotel Murree, you're just a quick walk from Murree Hills. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include meeting rooms, a rooftop terrace and a terrace
  • On-site recreation includes a playground
  • Steps from Murree Hills and a 2-minute drive from Mall Road
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, barbecue grills, and a garden are also featured at the business-friendly Shangrila Resort Hotel Murree. Self parking is free.

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Playground

Family friendly

  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangrila Resort Hotel Murree

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Shangrila Resort Hotel Murree
Shangrila Murree
Shangrila Resort Murree Murree
Shangrila Resort Hotel Murree Hotel
Shangrila Resort Hotel Murree Murree
Shangrila Resort Hotel Murree Hotel Murree

Reviews

Shangrila Resort Hotel Murree Reviews

7.6

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

6/10 Okay

Muhammad

Disliked: Cleanliness, amenities
Stayed 1 night in Jun 2025

8/10 Good

Uzma

None
Stayed 2 nights in Dec 2024

6/10 Okay

Wajid

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Atif

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The best part of the stay was food and view. Sadaqat at the saffron restaurant really took care of us and served us with smile. Reception staff can learn from Sadaqat on how to be courteous and smile. Late night at 3 am was loud banging of the door, I called reception and no one picked up, I gave up after 15 mins, the sound didn't stop until morning. Check In and Reception staff service is zero but food/restaurant area is top notch and view was awesome it was quiet retreat away from city
Stayed 2 nights in Jul 2023

10/10 Excellent

Hammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, tastefully renovated rooms. We had family suite and executive King room.
Hotel entrance
Exterior
Exterior lobby entrance
Restaurant terrace view
Stayed 2 nights in Aug 2022

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite place to have holidays with friends and family. also good for conference and seminars
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel needs maintenance very bad. Took half an hour for hot water to run. Poor heating system. Room was cold. No heat vent in bathroom. Bathroom extremely cold.
Stayed 1 night in Mar 2018

8/10 Good

Bashir, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet location

Good except the heat was running at full blast and there was no thermostat to control it. Room service was good but a bit too expensive.
Stayed 2 nights in Feb 2018

8/10 Good

jaz

Liked: Cleanliness, room comfort
Nice place but needs structural improvement. Some outlooks are shabby.
Stayed 1 night in Jan 2018

10/10 Excellent

Hafiz Umer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Sidra, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in the beautiful hills

The rooms were beautiful. If you can get the executive room you feel like you're in heaven. I loved the atmosphere and the staff was available at all times. Lee in mind their restaurant is delicious but their timing ends around eleven thirty.
Stayed 1 night in Aug 2017

8/10 Good

Khurram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall nice stay...

It was a good stay, clean and peaceful place. There is a nice play area for kids. Food is expensive, my 10 years son was surprised to see 69 Rs price tag on a 10 Rs Lays chips pack. The room rates on hotels.com are over priced, especially for family suites, which was available at 100$ less if you pay on the counter.

4/10 Poor

Saba

Disliked: Cleanliness, property conditions & facilities
The food was below my expectations and unfortunately gave me an upset stomach. In terms of cleanliness, the hotel needs to immensely improve. Too much dust is gathered everywhere in the room. Really disappointed by the fact that Shangrila is a worldwide recognised brand, but could not provide clean and comfortable rooms. Location is troublesome, in the middle of nowhere. However, the service was hospitable and kind.
Stayed 1 night in Aug 2024

6/10 Okay

Sompong

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024