Cute and nice place to stay. Will definitely stay again. Grateful for the refrigerator and microwave.The bathroom was a great surprise especially with how accessible it was and it was really nice in there. Overall loved it. Thank you.
Our review started at a minus 5 but went to a plus 10 after finally communicating with someone. We arrived at our small one room 2 bed cabin to find no key in the lockbox. Found a housekeeper who spoke no English and through Google translate communicated to him we were locked out. He got a key and opened to find Goldilocks already sleeping in our bed. He had no idea what to do, no one runs the property. Called the number my check-in instructions were texted on and left a message that we we're cold and hungry and locked out. After half an hour of growing anger we got a text to "wait in Cabin 10 until we figure this out". Cabin 10 was a 3 bed/2 bath family cabin that even had a piano in the living room, so all was forgiven after we got in there! Were still cold and hungry (it was 8 pm by then and we had been in a snow storm in Yellowstone) but some food and a hot bath cured that. So, to round it up, cabins and property were great, communication and having no onsite manager sucked.
It was kind of easy to find. Google maps thought it was further back off the road but we found it. It was easy to get in and get settled. It's a cute place.
This area is still under construction but boy is it going to be nice. The preserve was a great place to stay I was so comfortable slept like a baby!! Loved it!!
Arrived at property at 5:30 pm room not ready as it was supposed to be by 4:00 & our name was not on door per email. There was a cleaning person there but she did not speak good English but she finally reached someone who gave instructions on how to get in room. There were 4 other parties there trying to access their rooms & had the same problems. However, because there was no cell service, we didn't receive the text with the instructions until the next day. Too late!
Not good service!
Our cabin was very spacious, clean, comfortable beds, and good TV available. WiFi was a little slow. Very adequate bathroom supplies as well as Keurig coffee selections. Recommend as a good value for the price.
Property is hard to locate. Room was not ready at 4:00 for us to check in. Key was missing from lock box so had to go in search of help. The cabin was wonderful! Quiet and clean. Overall I would give our stay a 9 out of 10.
The property was VERY clean and comfortable; beds, linen, towels etc... We stayed one night in the one bedroom and one night in the three bedroom. I loved that it was close to ATV rentals, immediately across Big Springs, and a great restaurant. I would have appreciated a side night stand next to the bed.
Room was very large. Beds were comfortable. Nicely decorated. Room had one small trash can only. Cobwebs were hanging from the ceiling. Had several towels, but only one washcloth. I sent a text about that. Got an answer the following morning that cleaning person would bring more when they arrived-too late to be needed. Bath mat was filthy. No fan in the bathroom, no fan in the room.
Our cabin had a terrible smell about it - no amount of airing the place got rid of it
Check in was very messy.
No name on our door and only for the fact that the cleaning lady happened to be there at 4pm and was able to call someone who then called the managers to give us our room number.
Cabin was very spacious and had all you needed but the smell overshadowed our stay