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Aparthotel

Masal Hotel

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Interior
Superior Apartment | Terrace/patio
Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Exterior
Apartment | 1 bedroom, individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Washer
  • Kitchen
  • Outdoor space
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Binbirdirek Mah. Su Terazisi Sok. No:27, Istanbul, Istanbul, 34122
  • Sultanahmet Square
    ‪2 min walk‬
  • Blue Mosque
    ‪5 min walk‬
  • Hagia Sophia
    ‪8 min walk‬
  • Istanbul (IST)
    ‪39 min drive‬

Room options

View all photos for Double or Twin Room, City View, Ground Floor

1 bedroom, individually decorated, individually furnished, desk

Double or Twin Room, City View, Ground Floor

  • 50 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | 1 bedroom, individually decorated, individually furnished, desk

Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Double Room

1 bedroom, individually decorated, individually furnished, desk

Double Room

  • 55 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Apartment

1 bedroom, individually decorated, individually furnished, desk

Superior Apartment

  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Masal Hotel

Apartment with kitchen, steps from Sultanahmet Square
Concierge services, dry cleaning and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment features a washing machine and a kitchen with a fridge, a stovetop and a microwave. Thoughtful touches include bathrobes and slippers. Other touches available are free WiFi and a TV.
Masal Hotel offers 5 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Istanbul aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Masal Hotel, you're just a quick walk from Sultanahmet Square. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This aparthotel has 5 apartments over 5 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine and a TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Sultanahmet Square and 6 minutes on foot from Blue Mosque
  • Airport shuttle service available for a fee
Masal Hotel offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Masal Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). A complete renovation of Masal Hotel was completed in March 2020.

This Istanbul aparthotel is smoke free.

Room service (during limited hours) is available.

Languages

Arabic, English, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (TRY 80 per day)
  • 24-hour return airport shuttle on request for a surcharge

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: TRY 71 per night

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm TV

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 5 units
  • Eco-friendly cleaning products used
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Renovated - March 2020
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Masal Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 71.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 1600 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: TRY 80 per day(164 ft away; open 24 hours)
  • Rollaway bed fee: TRY 71.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Masal Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 34-1700

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Masal Hotel
Masal Hotel Istanbul
Masal Istanbul
Masal Hotel Istanbul
Masal Hotel Aparthotel
Masal Hotel Aparthotel Istanbul

Masal Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

8.2/10

Cleanliness

3.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Kenichi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I really like the balcony, thought it would have been better in the summer. The local area is a historic, touristy area. Beware that there are no elevators and having the balcony room involves climbing to the 5th floor by stairs. Some of the pictures involve different room layouts, so we thought that our specific room was going to be larger than reality.
Stayed 11 nights in Dec 2024

10/10 Excellent

Lynne

Stayed 4 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort

Good value with great upper floor view

Great location but lots of stairs if you take an upper room but had a great roof top view.
Stayed 4 nights in May 2024

10/10 Excellent

Nisar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Alhamdulillah it was perfect for a family of four, had a little issue which was resolved by the management. Would use again as it’s a perfect location too..
Stayed 6 nights in Aug 2023

8/10 Good

Genowefa

Travelled with partner
I liked the apartment, and I also appreciated the location. Access to our apartment was via a winding staircase to the top floor, and that was tiring.
Stayed 11 nights in Mar 2023

6/10 Okay

Adeel Salas

Travelled with partner
Doesn't look like pictures
Stayed 7 nights in Feb 2022

10/10 Excellent

Edwin

Liked: Cleanliness, room comfort

Excellent Customer Service

Stay was very nice. The customer service provided by Mrs Irma and Paco was excellent. They took care of us, and facilitated everything for us. Communicaction was excellent. The contact manager was always responding quickly, and gave us quick answer to our questions. We left our luggage for a couple of days b/c we traveled to another city and had to come back to Istanbul. Irma took care of our luggage and to make sure we had everything we needed when we came back. The only issue we found is that the apartments do not have elevator, but that is something out of their control. Other than that, the apartment had everything, including a washer. My wife and I are very pleased with our stay at Masal. Location was also excellent, close to the historical center.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

AMAZING

The hotel is in a great location. It's refreshing to see that the room's condition was just like on the photos, newly renovated and very comfortable. Fully equipped spacious apartment with very friendly and helpful staff. Definitely recommend it to anyone visiting istanbul.
Stayed 4 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

Not recommended

Difficult to contact with them for check in, so we waited for more than half an hour by the street Washing machine doesn’t work Don’t really speak English
Stayed 3 nights in Jul 2021

10/10 Excellent

Joanne

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2020

10/10 Excellent

Vinícius

Liked: Cleanliness, room comfort

Muito bom

Muito bem localizado em Istambul o apartamento facilitou nossas férias por estar próximo de vários pontos turísticos e da estação do bonde. O apartamento possui cozinha equipada com os itens essenciais, o que ajuda bastante para estadas mais longas. Além disso, ficamos no apartamento do 5° andar que possui uma sacada com uma vista ótima.
Stayed 6 nights in Dec 2024

8/10 Good

ERIKA

Travelled with family
Liked: Room comfort
Stayed 4 nights in Aug 2024

8/10 Good

ALEJANDRA

Travelled with family
Liked: Cleanliness, room comfort
Good location, the communication was a bit difficult but in general is ok for a short stay
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness

Nöjd

Toalettten var bra, duschen var bra. Köket var parktisk. Dock saknas viss redskap. Fläkten funkade inte. Elementen var varm under sommarperioden. Går inte reglera.
Stayed 8 nights in Apr 2024

6/10 Okay

PINO

Travelled with family
Liked: Cleanliness, property conditions & facilities
exepedia, avendo disdettato l'appartamento che avevo prenotato con parcheggio, mi prenota questo appartamento. Al ceckin con la donna della pulizia, non mi danno informazioni sul parcheggio, ma fortunamente trovo, per fortuna (è sabato sera!) un parcheggio per strada sotto casa a 7 euro al giorno. La posizone della casa è stupenda, vicinissima a tutte le attrazioni raggiungibili a piedi. La casa è anche di un certo prestigio ed è diffcile capire perchè abbia un terzo letto (da aprire) scomodo e con materasso duro. Per l'accoglienza penserei che dia da lasciare un poì di caffè, te', sale zucchero, olio..l. Per il resto tuttooltre ok.
Stayed 3 nights in Apr 2023

10/10 Excellent

doris

Liked: Cleanliness, room comfort
Stayed 18 nights in Feb 2022

8/10 Good

Olga

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Erg ruim en perfect gelegen hotel / appartement. Zeker de moeite waard als je wakker wilt worden in centrum Istanbul.
Stayed 3 nights in Jul 2021

10/10 Excellent

A. R.

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, room comfort

Супер

Все отлично, расположение...сама квартира...очень гостеприимные хозяева...твердая 5
Stayed 7 nights in Mar 2021

10/10 Excellent

Mykola

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2020

4/10 Poor

Verified traveller

Travelled with group

Dishonest service in Masal Hotel

Unfortunately, I need to leave a negative review of Masal Hotel, Istanbul. We booked appartments with a balcony for 3 persons. According to this booking we had to get 1 queen size bed and 1 normal (single) bed, 60 sq m appartments with a balcony. However, the peesonnel gave us different appartments with no balcony and uncomfortable sofa-bed instead of normal bed. The door in the bathroom was almost falling because of a bad loop, but not been repaired during our stay (although I left multiple querries). The administration promised to fulfill the absence of a balcony in our appartments with terrace on the rooftop, however they installed table with chairs only towards the last night of our stay (we stayed 4 nights). Altgough our appartments was clean, it was comfortable just for 2 of us (sofa-bed issue). I think we paid some extra for the balcony appartments, however have not got them.
Stayed 4 nights in Oct 2020

8/10 Good

Jean Philippe

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2020

10/10 Excellent

Jordi

Liked: Cleanliness, room comfort

Situación excelente

Situación excelente, trato muy amable y correcto
Stayed 1 night in Sep 2020

2/10 Terrible

tulin, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN , VACATION HAS BEEN RUINED!!!!!!!!!!!!

Apart is different than it was described in Hotels.com. There was no 4 single beds,no AC, no sea view,no TV .Only positive side is its location.I had stayed 2 nights and paid cash but they did not give me a receipt. Apart Administration I contacted with, could not find my reservation.They had no knowledge of Hotels.com. I gave my confirmation number and hardly convinced them about my reservation.Apart administration does not have knowledge and integrity to deal with international booking system.Dissa