See all properties

Mercure Istanbul Umraniye

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Istanbul Umraniye

Exterior detail
Creator video
Exterior
Lobby lounge
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Alemdag Cad Site Yolu Sokak No 20, Umraniye, 20, Istanbul, Istanbul, 34768
  • Place, Kucuksu Pavilion
    ‪20 min walk‬
  • Place, Umraniye Atakent Kultur Merkezi
    ‪3 min drive‬
  • Place, Taksim Square
    ‪17 min drive‬
  • Airport, Istanbul (IST)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Triple Room (Deluxe)

Family Triple Room (Deluxe) | Minibar, in-room safe, desk, soundproofing

Family Triple Room (Deluxe)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Terrace (King)

Suite, Terrace (King) | Minibar, in-room safe, desk, soundproofing

Suite, Terrace (King)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Terrace

Minibar, in-room safe, desk, soundproofing

Junior Suite, Terrace

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

King Suite | Living area | 60-inch LCD TV with satellite channels, TV
Bof Hotels Ceo Suites Atasehir
Ümraniye
  • Pool
  • Spa
  • Restaurant
  • Gym
4.4 out of 5, Excellent, 234 reviews
The price is CHF 87
includes taxes & fees
4 Jul - 5 Jul
Bof Hotels Ceo Suites Atasehir

About this property

Mercure Istanbul Umraniye

A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Istanbul Umraniye offers 126 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Mercure Istanbul Umraniye, you'll be close to Bosphorus Bridge. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Mundo
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from Bosphorus and 9 minutes from Bağdat Avenue
Mercure Istanbul Umraniye offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a sauna, and spa services are also featured at the business-friendly Mercure Istanbul Umraniye. Self parking is free.

Smoking is allowed in designated areas at this 4-star Istanbul hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Mundo – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Mimado – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mimado
  • Mundo

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 17300

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Istanbul Umraniye Hotel
Mercure Istanbul Umraniye
Mercure Istanbul Umraniye
Mercure Istanbul Umraniye Hotel
Mercure Istanbul Umraniye Istanbul
Mercure Istanbul Umraniye Hotel Istanbul

Mercure Istanbul Umraniye Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 198 reviews
Rating 8 - Good. 67 out of 198 reviews
Rating 6 - Okay. 25 out of 198 reviews
Rating 4 - Poor. 10 out of 198 reviews
Rating 2 - Terrible. 6 out of 198 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, near the subway station and a mall Great staff and amenities
Stayed 11 nights in Jul 2024
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My stay here was so lovely .. reception staff very helpful whenever I needed something .. breakfast amazing and the best fig jam ever .. the lady who came to clean my room was very very friendly and also very lovely …
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Good Overall
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Mehmet

Liked: Cleanliness, amenities, property conditions & facilities
Airconditioner was Switched off sometimes centrally.. Breakfast, bed and staff was good
Stayed 7 nights in May 2025
Verified

6/10 Okay

Elmarie

Liked: Property conditions & facilities
Overall stay was OK but not excellent
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Husam

Disliked: Cleanliness, staff & service, property conditions & facilities
minimal services and the internet is so slow with frequent disconnections, breakfast is poor and no omelets or hot dishes are available. I will not stay again in this hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Malgorzata

Liked: Staff & service, room comfort
No Internet access in the room. I coukd not work efficiently. Happily the personnel was very helpful
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Grégory

Disliked: Staff & service, amenities
Chambre vieillissante. Équipements du spa pas tous opérationnels. J'avais choisi cet hôtel pour son spa et j'ai été déçu. Le personnel ke parle pas toujours anglais, et n'est pas toujours très aimable. Par exemple la personne du restaurant n'a pas voulu nous faire 2 factures séparées et s'est agacé. Et l'hôtesse du spa ne parlait pas anglais non plus. Pour une chaîne internationale c'est négligé. Et le Wifi est très mauvais
Stayed 4 nights in Jan 2026
Verified

8/10 Good

guncel

Liked: Staff & service, amenities
Disliked: Cleanliness
Genel anlamda iyiydi
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vladyslav

Liked: Cleanliness, amenities
Было все супер , вкусные завтраки
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Muharrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzeldi
Stayed 1 night in Oct 2025
Verified

8/10 Good

NAZLI

Liked: Cleanliness, staff & service, property conditions & facilities
Otelde genel olarak rahat ettik. Ancak oda oldukça soğuktu, klimayı açtım. Oda daha da soğudu resepsiyondan klimaların henüz (Ekim 11-12'si olmasına rağmen) merkezi ayarlarını yapılmadığı sıcak modunda çalışmadığı söylendi, biraz beklerseniz odanız ısınacaktde. Klimayı açtığınız için soğudu dediler. Sorunuz devam ederse tekrar arayın ben teknik servisle bir görüşeyim dedi. Tabii, beklediğimiz halde odamız ısınmadı ben de tekrar resepsiyonu aradım ve biz dışarıdayken odamıza bir küçük ısıtıcı bırakmışlar iş gördü, oda biraz ısındı en azından sorunumuz çözüldü Çalışanların yaklaşımı çözümcüldü genel olarak memnunum ama İstanbul gibi bir şehirde Ekim'in 11-12'sinde bana göre klima ayarlarını yapılmış olması gerekirdi.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Birkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riktigt bra service och mycket respekt av personalen , frukosten kan förbättras men det va ändå okej tycker jag. Läget är bra för dem som har bil och mindre bra för dem som vill åka buss. Men i övrigt var det mycket bra skulle jag säga
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
Banyosu temiz değildi, bir önceki misafirden kalan saç yumakları duşun içinde net şekilde belli olmaktaydı, vasat bir banyo düzeni mevcut Çalışanlar güler yüzlü Kahvaltısı vasat
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Emine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaucoup de clients ayant subi de chirurgies Buffet peu varié Forte odeur artificielle dans l'hôtel et chambres, qui m'a beaucoup incommodé
Stayed 1 night in Apr 2025
Verified

8/10 Good

NAZIM

Liked: Cleanliness, staff & service
Oda sigara icilebilir olsun dedim kultablasi yoktu icmedim.gece genel klimanin kotu kokusu ile uyandim.havalandirma iyi degildi.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Alihan

Es wurde nicht gemeldet, dass das Swimmingpool geschlossen wird von Dienstag an wegen Renovierungsarbeiten. Das hätte man Bescheid geben müssen.
Stayed 1 night in Apr 2024
Verified

8/10 Good

ilkin seda

Liked: Cleanliness, staff & service, property conditions & facilities

havalandırma berbat

otel genel olarak iyi sadece bize penceresi açılmayan oda verdiler ve içeride havasızlıktan bayıldık, bunun dışında spası çok iyi masaj güzeldi. Genel temizlik iyi. Çalışanlar nazik. Yemekleri beğenmedim sanki beklemiş yemeklerdi, sabah kahvaltısı orta düzey. Gideceklere tavsiyem akşam ve öğle yemeğini dışarıda yemeleri ve kendilerine penceresi açılır oda istemeleri.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Álvaro

Liked: Cleanliness, staff & service, room comfort
Todo bastante bien pero desayuno lamentable. Muy corto de variedad y comida poco saludable y poco internacional.
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Ekrem

Disliked: Staff & service, property conditions & facilities
Was mir noch in keinem Hotel der Welt passiert ist. Als wir nach 8 Stunden Stadttour zu unserem Zimmer kamen, war die Tür ganz weit offen. Die Reinigungskraft hatte die Tür offen vergessen und unser Zimmertür war ca.8 Stunden lang offen.
Stayed 5 nights in May 2023
Verified

4/10 Poor

Beyza

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Verified

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, room comfort
Wir waren mit der Familie zufrieden. Kann ich nur weiter empfehlen. Frühstück Buffet war auch in Ordnung.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Echt coole und nette Mitarbeiter, die alle sehr hilfsbereit sind. Zimmer sind sauber und werden täglich gereinigt. Die Lage des Hotels ist leider sehr miserabel und der Flur im oberen Stockwerk sowie beim Zimmereingang riecht stark nach Zigarette. Frühstück ist ganz in Ordnung und bietet das nötigste. 8/10 Punkte
Stayed 9 nights in Sep 2022
Verified

10/10 Excellent

Satilmis

Liked: Cleanliness, staff & service, property conditions & facilities
Een van de schoonste hotels van laatste tijd. Jammer dat er in de ontbijtzaal geen airco was. Vriendelijke en professional personeel.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

They gave me dirty, small and smoking room. They didn't tell me the brand of sausage they served for breakfast, it was hidden, maybe donkey meat, who knows?
Stayed 3 nights in Feb 2022