Sorriso Hotel

4.0 star property

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Photo gallery for Sorriso Hotel

Front of property – evening/night
Reception
Bar (on property)
Lobby
Shower, hair dryer, slippers, bidet

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Kemalpasa Mh Ordu Cad No 60 Laleli Fatih, Istanbul, Istanbul, 34130
  • Place, Grand Bazaar
    ‪15 min walk‬
  • Place, Sultanahmet Square
    ‪3 min drive‬
  • Place, Blue Mosque
    ‪4 min drive‬
  • Airport, Istanbul (IST)
    ‪37 min drive‬

Room options

Standard Double or Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Sorriso Hotel

Along with a full-service spa, this smoke-free hotel has a sauna and massage/treatment rooms. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Sorriso Hotel offers 65 accommodations with a safe and coffee/tea makers. 22-inch LCD televisions come with satellite channels.

Bathrooms include a shower, slippers, bidets and hairdryers. This Istanbul hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
With your stay at Sorriso Hotel, you're connected to a shopping centre and just a quick walk from Beyazit Square. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Treat yourself to hydrotherapy, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • 13 minutes by foot from Grand Bazaar and a 2-minute drive from Süleymaniye Mosque
Sorriso Hotel offers its guests a full-service spa and a sauna. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sorriso Hotel.

This 4-star Istanbul hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sorriso Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 12431

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sorriso Hotel
Sorriso Hotel Istanbul
Sorriso Istanbul
Sorriso Hotel Hotel
Sorriso Hotel Istanbul
Sorriso Hotel Hotel Istanbul

Sorriso Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 47 out of 148 reviews
Rating 8 - Good. 52 out of 148 reviews
Rating 6 - Okay. 25 out of 148 reviews
Rating 4 - Poor. 7 out of 148 reviews
Rating 2 - Terrible. 17 out of 148 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Ruzaliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay. Easy to reach all historic areas. The staff is professional, helpful and speaks English.
Verified

10/10 Excellent

Ruzaliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and helpful the personal.
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Paula Andrea Sanchez

Liked: Cleanliness, staff & service, amenities
The staff was very helpful, but the facility part like the sauna and jacuzzi has a misleading information, you have to booked and paid to use these facilities.
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Mahmoud

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is two small for 2 people
Stayed 5 nights in Jul 2024
Verified

2/10 Terrible

Mohamed Zehni

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel thinking it is a 4 stars hotel, but it was not. The room was dusty, AC did not work, safe was broken, bathroom had mold in the shower and wash table. In addition, we were not informed of the construction that is being done outside the hotel. Therefore, we had to drag our bags, and no one helped us to take the bags upstairs. Guests were too noisy and no one asked me to respect others' requirement to have a peaceful breakfast. I decided to checkout two nights after (original booked for 4 nights) and sadly I forgot my Airpods Pro in the room. I called the hotel and I informed them that I forgot the airpods in the room and they should call me if they find it or not. That did not happen, The lady responded "ok ok" and hung up right away. This was the worst experience I had in istanbul and never again. Shame to call yourself 4 stars hotel.
Verified

6/10 Okay

Dargham

Disliked: Cleanliness, staff & service
Dålig frukost
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Super godt hotel
Stayed 8 nights in Jul 2025
Verified

6/10 Okay

Koda

Für kleines Geld relativ gut im Einkaufsviertel. 200€ mehr und es geht viel schöner. Aber im großen und ganzen eine gute 3.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Adil

Godt 😀😀😀
Stayed 8 nights in Feb 2024
Verified

2/10 Terrible

Berkay

Disliked: Cleanliness, property conditions & facilities
Ich war 6 tage im Hotel, die Zimmer sind unhygienisch und vorallem ist die Umgebung sehr unsicher. Bitte guckt euch erst um wo ihr welches Hotel bucht, lieber bezahle ich 50-100€ mehr und habe eine sichere umgebung mit vielen Transportmitteln. Erstes unf letztes mal. Habe Expedia kontaktiert, damit ich mitten im urlaub mein Hotel wechseln kann, der Manager des Hotels hat sich nicht zurückgemeldet. Fazit: es dreht sich alles nurrrr um Geld
Stayed 5 nights in Oct 2023
Verified

6/10 Okay

Vinh Khanh

Liked: Cleanliness, staff & service
Keiner schöne Gegend
Stayed 7 nights in Sep 2023
Verified

8/10 Good

albanis tibisay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
het enige slechte is het personeel spreekt geen engels. communicatie is een beetje moeilijk
Stayed 6 nights in Apr 2023
Verified

8/10 Good

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles was dichtbij grand bazar ahmed sultan fatif
Verified

10/10 Excellent

Abdullah Khafif

Liked: Cleanliness, staff & service, property conditions & facilities
Goodt meget
Stayed 8 nights in Oct 2022
Verified

2/10 Terrible

Julien

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Je vous ai laissé 1 message à mon arrivée et vous ne m’avez pas répondu L’hôtel ne correspond pas aux photos,il est tout petit,chambre minuscule Très mauvaise expérience
Stayed 3 nights in Sep 2022
Verified

2/10 Terrible

Nada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never do it again

This hotel is one of the worst hotels I have ever seen in my life. We stayed there for one week me and my friends. My friend left her purse in the closet and went down to the breakfast for 20 minutes. They stole 4000 from her purse and left the Turkish money and the credit card and the passport which were there. We complained to the front desk and ask for the manager to speak to. For three days asking for the manager and never showed up. Bad attitudes and no respect to people at all.
Stayed 7 nights in Aug 2021
Verified

2/10 Terrible

Nada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

The hotel staff are so rude. The food was dirty abs had insects and flies. Customer services is Zero, the cleaning staff stole 4000$ from my purse while I went down to take my breakfast. I asked for the manager for three days no manager came to file a complaint. English skills is zero. No way to communicate with anyone. Definitely NO
Stayed 7 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Nothing like on pictures. No pool no terrace very bed breakfast
Stayed 2 nights in Sep 2020
Verified

6/10 Okay

Verified traveller

Breakfast was not great, lift stopped working briefly, only one key card although we were two occupants in the room.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Trop de monde en sortie de l hotel ,petit dejeuner correct et tramay a proximité
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Uli

Liked: Cleanliness, staff & service, amenities
Das Hotel liegt sehr zentral im Stadtteil Fathi, sehr gute Anbindung zu Tram und Metro und hat alles, was ein 4*-Hotel haben sollte. Unser Zimmer war sehr gut ausgestattet und sauber, allerdings auch sehr hellhörig, lag wohl am Durchgang zum Nachbarzimmer. Zimmer wurden täglich gereinigt, alles gut. Das Hotel und das angegliederte Restaurant leben von den Mitarbeitern, die Freundlichkeit und Hilfsbereitschaft von der Rezeption über Restaurant, Zimmerservice Bois hin zum Gärtner sind top.
Stayed 5 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Ne parle pas le francais chambre cote rue tres bruyant et petite piscine Chambre propre menage fait ts les jours personel attentif sympa petit dej parfait
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Aclass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful Honest and. Adorable food was good just can't complain well done 😍
Stayed 6 nights in Apr 2019
Verified

8/10 Good

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a good area, has a swimming pool upside, good hotel in general
Stayed 5 nights in Feb 2019