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Hope Lake Lodge & Indoor Waterpark

3.5 star property

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Photo gallery for Hope Lake Lodge & Indoor Waterpark

Exterior
Lobby
Water park
2 bars/lounges
Gazebo

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

View in a map
2000 NYS Rt. 392, Cortland, NY, 13045
  • Cascades Indoor Waterpark
    ‪5 min walk‬
  • Greek Peak Mountain Resort
    ‪13 min walk‬
  • State University of New York-Cortland
    ‪16 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪36 min drive‬

Room options

View all photos for Split Rock Suite - Waterpark Access Additional

Split Rock Suite - Waterpark Access Additional | Premium bedding, down duvets, pillow-top beds, individually decorated

Split Rock Suite - Waterpark Access Additional

10.0 out of 10
Exceptional
(4 reviews)
  • 77 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 8
  • 2 Queen Beds, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Loon Hollow Suite - Waterpark Access Additional

Loon Hollow Suite - Waterpark Access Additional | Premium bedding, down duvets, pillow-top beds, individually decorated

Loon Hollow Suite - Waterpark Access Additional

8.6 out of 10
Excellent
(8 reviews)
  • 62 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 1 Queen Murphy Bed and 1 Queen Bed

View all photos for Eagles Nest Suite (Waterpark Access Additional)

Eagles Nest Suite (Waterpark Access Additional) | Premium bedding, down duvets, pillow-top beds, individually decorated

Eagles Nest Suite (Waterpark Access Additional)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 8
  • 2 Queen Beds, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for River Rock Suite (Waterpark Access Additional)

River Rock Suite (Waterpark Access Additional) | Premium bedding, down duvets, pillow-top beds, individually decorated

River Rock Suite (Waterpark Access Additional)

10.0 out of 10
Exceptional
(1 review)
  • 103 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 10
  • 2 Queen Beds, 1 Queen Murphy Bed and 2 Queen Sofa Beds

View all photos for Cedar River Suite - Waterpark Access Additional

Cedar River Suite - Waterpark Access Additional | Premium bedding, down duvets, pillow-top beds, individually decorated

Cedar River Suite - Waterpark Access Additional

  • 115 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 10
  • 3 Queen Beds and 2 Queen Sofa Beds

View all photos for North Wood Suite- Waterpark Access Additional

North Wood Suite- Waterpark Access Additional | Premium bedding, down duvets, pillow-top beds, individually decorated

North Wood Suite- Waterpark Access Additional

8.2 out of 10
Very good
(20 reviews)
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Sofa Bed

View all photos for Ledge Rock Suite (Waterpark Access Additional)

Ledge Rock Suite (Waterpark Access Additional) | In-room dining

Ledge Rock Suite (Waterpark Access Additional)

9.6 out of 10
Exceptional
(5 reviews)
  • 73 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Highfalls Suite (Waterpark Access Additional)

Highfalls Suite (Waterpark Access Additional) | Premium bedding, down duvets, pillow-top beds, individually decorated

Highfalls Suite (Waterpark Access Additional)

10.0 out of 10
Exceptional
(2 reviews)
  • 91 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 Queen Beds and 2 Queen Sofa Beds

View all photos for Roaring Brook Suite - Waterpark Access Additional

Roaring Brook Suite - Waterpark Access Additional | Premium bedding, down duvets, pillow-top beds, individually decorated

Roaring Brook Suite - Waterpark Access Additional

9.4 out of 10
Exceptional
(9 reviews)
  • 52 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

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About this property

Hope Lake Lodge & Indoor Waterpark

Family-friendly slopeside fun with 2 indoor pools
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a 24-hour fitness centre. Housekeeping is available on request.
Hope Lake Lodge & Indoor Waterpark offers 106 air-conditioned accommodations with fireplaces and DVD players. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a water park (surcharge), ski-in/ski-out access, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Waterfalls Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Hope Lake Lodge & Indoor Waterpark, you're just a quick walk from Hope Lake. Free WiFi in public areas, free self-parking and a free ski shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine at Carvers Steakhouse, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the water park with a waterslide or swim in the outdoor and 2 indoor pools
  • Indulge with body wraps, hydrotherapy or body treatments at Waterfalls Spa
  • Services include supervised childcare, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and ski-in/ski-out access
  • Steps from Hope Lake and 14 minutes on foot from Greek Peak Mountain Resort
  • Free ski shuttle service
Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding, and in warmer months enjoy mountain biking and fishing. After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub or take an invigorating swim in one of the 2 indoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. WiFi is free in public spaces. This ski hotel also offers an outdoor pool, a children's pool and a 24-hour fitness centre. Free self parking is available.

This 3.5-star Cortland hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Carvers Steakhouse – This steakhouse specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 to 15 for adults and USD 9 to 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Carvers Steakhouse

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre (4,500 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 8 2025 to September 12 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 15.00 for adults and USD 9.00 to 15.00 for children
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from noon to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hope Lake Indoor Waterpark
Hope Lake Indoor Waterpark Cortland
Hope Lake Lodge
Hope Lake Lodge & Indoor Waterpark
Hope Lake Lodge & Indoor Waterpark Cortland
Indoor Lodge
Hope Lake Lodge Indoor Waterpark Cortland
Hope Lake Lodge Indoor Waterpark
Hope Lake & Indoor Waterpark
Hope Lake Lodge & Indoor Waterpark Hotel
Hope Lake Lodge & Indoor Waterpark Cortland
Hope Lake Lodge & Indoor Waterpark Hotel Cortland

Reviews

Hope Lake Lodge & Indoor Waterpark Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 417 out of 787 reviews
Rating 8 - Good. 229 out of 787 reviews
Rating 6 - Okay. 84 out of 787 reviews
Rating 4 - Poor. 38 out of 787 reviews
Rating 2 - Terrible. 19 out of 787 reviews

Reviews

10/10 Excellent

Angela

Stayed 2 nights in Jun 2025

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, the only improvement Id make is having staff to clean up common areas on busy weekends. But thats more on the guests that are slobs. Staff are kind and always smiling, property is fantastic!
Stayed 1 night in Jun 2025

8/10 Good

Aliaksandra

Liked: Cleanliness, amenities, property conditions & facilities
Only minus was,we didn’t had hot water in a room other things was excelent
Stayed 1 night in Jun 2025

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick family getaway.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Jun 2025

4/10 Poor

JASON, Gainesville

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were so excited to visit the lodge. Until we got there. Let’s start off with… The water park opens at 4pm!!! I booked it for my kids!!! Are you kidding me? Next, the restaurant was closed 2.5 of our 3.5 day stay. If you don’t know-it’s the ONLY restaurant on the property which is located in the middle of nowhere! We showed up to the bar to order from the limited menu but they were 5 minutes from shutting down , and the cook had left! It was 8:55pm on vacation. Then, the lady told us they open back up at 10p for a couple hours but guess what? That late night menu has like 6 gross things on it. The next day we booked a spa appointment online. Then, when we showed up, they told us that they didn’t know anybody scheduled anything and so they sent everyone home!! To top it off we drive to Cortland. They literally close all the restaurants at 9pm! We barely made it in into a pizza place that closed at 10p for them to tell us that most of the menu is not available because it’s in the freezer. They are stuck in 2020 and refuse to change. The only good thing about the trip was some hiking in Ithaca. The city of Skaneateles was so cute but FULL of pride flags. No thank you. It felt gross there. Especially to see a Pride flag in front of an Episcopal Church. I thank God we live in the beautiful state of Florida. This entire area does not suffer from working too hard or wanting to rank highly on customer service. They should put a sign out that says “tourists don’t come.”
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay in the Finger Lakes region. I love the suites with several bed options for when I’m traveling with friends.
Lobby
Kitchen
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! The inside was
Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was under the impression that the Trax restaurant was also at the main lodge so we had a long walk. Also, it mentioned a pool for amenities which I never saw. Lastly, check out is way too late for that price. It doesn't give us much time at the hotel itself.
Stayed 1 night in Jun 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, extra seething
Stayed 2 nights in May 2025

4/10 Poor

Tara

Stayed 1 night in May 2025

10/10 Excellent

jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Stayed 2 nights in May 2025

8/10 Good

HOWARD

Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this property multiple times. It is generally quiet, priced well, has a very good restaurant and bar area. It has a very nice outdoor area with a fireplace and ample seating. An overall excellent stay.
Stayed 1 night in May 2025

10/10 Excellent

melinda

Stayed 1 night in May 2025

10/10 Excellent

Iisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was sooo nice and everything was perfect we loved it we have to go back
Stayed 1 night in May 2025

10/10 Excellent

Kesha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 2 nights in May 2025

6/10 Okay

Joanne

Travelled with family
Liked: Amenities, property conditions & facilities
Water park was closed thanks god we didn’t pay that $40 in which is ridiculous for the amount of things they have in the water park. Not worth it.
Stayed 2 nights in May 2025