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Hotel Azul Ixtapa Grand Resort Spa and Convention Center

4.5 star property

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Photo gallery for Hotel Azul Ixtapa Grand Resort Spa and Convention Center

Couples treatment room(s), sauna, hot tub, steam room, aromatherapy
Exterior
Outdoor banquet area
Luxury Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Place, Linda Beach
    ‪8 min walk‬
  • Place, Varadero Beach
  • Place, Quieta Beach
    ‪6 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪47 min drive‬

Room options

View all photos for Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Luxury Suite, 2 Double Beds

9.4 out of 10
Exceptional
(87 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite One Bedroom

Master Suite One Bedroom | 1 bedroom, minibar, in-room safe, desk

Master Suite One Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Luxury Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Aerial view
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The price is CHF 131
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About this property

Hotel Azul Ixtapa Grand Resort Spa and Convention Center

All-inclusive property connected to the convention centre in Ixtapa with 4 restaurants
Catch some rays at the beach or spend the day relaxing at Hotel Azul Ixtapa Grand Resort Spa and Convention Center's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Azul Ixtapa Grand Resort Spa and Convention Center. During your stay, you'll be connected to the convention centre and just a quick walk from Playa Azul Grand. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and pet-sitting services.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine with ocean views at Flor de Agave, one of the property's 4 restaurants and 4 bars/lounges
  • WiFi for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to facials, massages or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes tennis courts, a gym and mini golf
  • Within a 10-minute walk of Playa Azul Grand and Playa Carey
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and pet-sitting services
Hotel Azul Ixtapa Grand Resort Spa and Convention Center is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers its guests 3 outdoor swimming pools and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, an arcade/games room, and gift shops/newsstands are also featured at the luxury Hotel Azul Ixtapa Grand Resort Spa and Convention Center. Self parking is free.

This 4.5-star Ixtapa property is smoke free.

Flor de Agave – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and only serves dinner. A children's menu is available. Reservations are required.
Bambu y Sakura – This restaurant specialises in Fusion cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Olivo y Vid – This restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Acqua – Overlooking the pool, this buffet restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1449 per pet, per night
  • Only dogs are allowed
  • Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Hotel Azul Ixtapa Grand Resort Spa and Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1006 reviews
Rating 8 - Good. 232 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

maria oralia

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice resort. The food wasn't so great.
Stayed 2 nights in Jul 2025

2/10 Terrible

Paola

Liked: Cleanliness
Disliked: Property conditions & facilities
Had to pay for things that we did not even use and the payment was a ridiculous amount for the said things that we had done. Tried to explain to a manager and they said there was nothing they could do. I will never be staying here again. The food also was not the quality I expected for all the money I paid
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan, N. Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was amazing food was delicious also, amenities.
Stayed 5 nights in Jul 2025

6/10 Okay

Herminia

Travelled with family
Liked: Cleanliness
The ac never works within the common areas, it was super uncomfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Cruz, Liberty

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 7 nights in Jul 2025

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Eduardo, Zapopan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They need to have the shows inside the hotel instead of having them on the hotel nearby because it is a little inconvenience and hard some times because of the heat conditions In general the staff is friendly and helpful except with some few people
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose Francisco

Stayed 4 nights in Jun 2025

8/10 Good

Jesus

Travelled with partner
Beautiful
Stayed 3 nights in Jun 2025

8/10 Good

Estanislao

Stayed 2 nights in Jun 2025

10/10 Excellent

Alma Betzaida, Chula Vista

Stayed 4 nights in Apr 2025

10/10 Excellent

Hristo Hrabrov

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. Probably the best we've ever been at. Highly recommend.
Stayed 7 nights in Dec 2024

10/10 Excellent

Olga

Stayed 5 nights in May 2025

8/10 Good

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall just what I expected and that was very good! This is the 4th time we spent time at the Azul Grand. We like having the upscale service and dining options that the Grand offers, while still having the access to pool, food, drinks, and beach of the regular Azul next door.
Stayed 7 nights in Mar 2025

6/10 Okay

carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility but lacks view dining/sitting areas

Room was lovely. Special dining was very good the reservation woman was unfriendly and unhelpful. We simply went to the restaurants, spoke with the Capitan and were seated. But the reservation office just said dining rooms were full but each night we went they were not at all full. Day dining was only at one buffet or the small snack area which we found very disappointing. No sit down restaurant was an option. Layout of public areas was poor because there were no ocean view areas for dining or tables and chairs for sitting outside near pools.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 night stay at Azul Grand. Service in every department was prompt, friendly, and met all our needs. The views and sunsets are amazing. Beautiful pools and spa. Make sure you reserve speciality restaurants early in your stay to take advantage of the choices. Very close to Isla Ixtapa ferry and Playa Linda. Only notes I have is the hotel should consider adding more furniture to the large balconies and reduce the amount of bright (almost blinding) white light in some areas and restaurants. Overall highly recommend this hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value - had a great week. A couple of suggestions-provide “do not disturb” signs for the room (being woken up with a very insistent knock at the door is annoying) and make sure that clients know they have access to your sister hotel “Hotel Azul” (a nice feature).
Stayed 7 nights in Mar 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Irvin

Stayed 1 night in Mar 2025

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good property however food quality was very poor
Stayed 7 nights in Mar 2025

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Beautiful stay. We felt that some of the staff could be a little more friendly.
Stayed 5 nights in Mar 2025

8/10 Good

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar staff was amazing!!! Wet bar ask for Abel
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a weekend
Stayed 3 nights in Mar 2025