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Candlewood Suites Jackson by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jackson by IHG

1 bedroom, premium bedding, down duvets, desk
Exterior
Exterior
Exterior
1 bedroom, premium bedding, down duvets, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • High Falls State Park
  • Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Tanger Outlets
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

1 bedroom, premium bedding, down duvets, desk

Standard Suite

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Suite

1 bedroom, premium bedding, down duvets, desk

Premium Suite

  • 54 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, premium bedding, down duvets, desk

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(12 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Jackson by IHG

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 347 reviews
The price is CHF 86
includes taxes & fees
10 Sept - 11 Sept
Holiday Inn Express & Suites Jackson by IHG

About this property

Candlewood Suites Jackson by IHG

Hotel in Jackson with seasonal outdoor pool and 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool and laundry facilities. Self parking is free. Additionally, a 24-hour front desk, gift shops/newsstands and a front desk safe are on-site. Weekly housekeeping is available.
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Jackson by IHG. Free self-parking, laundry facilities and a seasonal outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • 9 minutes by car from Tanger Outlets and 12 minutes from Veterans Memorial Park "The Flame"
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites Jackson by IHG offers its guests a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in common area. Candlewood Suites Jackson by IHG also features laundry facilities, a front desk safe, and a lift. The front desk is open around the clock. Self parking is free.

This Jackson hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 27 May and close on 30 September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Candlewood Suites Jackson by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 178 out of 246 reviews
Rating 8 - Good. 41 out of 246 reviews
Rating 6 - Okay. 9 out of 246 reviews
Rating 4 - Poor. 8 out of 246 reviews
Rating 2 - Terrible. 10 out of 246 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first experience with Candlewood Suites and we were much impressed. After a long day's drive you don't need or want even more hassle getting to a place you can rest. The cleanliness was gold standard. I also did not expect so much space nor how quiet it was even so close to a busy interstate.
Stayed 1 night in May 2025

10/10 Excellent

pamela

Stayed 1 night in May 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Eugene

Disliked: Amenities
Stop
Stayed 1 night in May 2025

8/10 Good

Ricky

Stayed 1 night in Apr 2025

8/10 Good

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and peaceful!
Stayed 4 nights in May 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities

Disappointed

There was no soap or shampoo in the bathroom. We had to ask the front desk. There were no carts available when we checked in but staff member was able to locate one for us. Noise from adjacent room was noticeable. Rooms are smaller than normal. Did not like the TV set up with LG channels. Staff did not seem well organized.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff was very kind and helpful and room was clean. Only issue the programmable thermostat, which had a bunch of miscellaneous settings that caused the thermostat to cut off at various points in the evening. Took an hour for me to sort it out.
Stayed 1 night in May 2025

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Decent place for cost

Front desk was very nice. Room was subpar Floor wasn’t clean. Carpets felt sticky. I believe the ac unit in bedroom is actively leaking.
Stayed 1 night in May 2025

10/10 Excellent

Myesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room & friendly staff! Wish we were staying longer.
Stayed 1 night in May 2025

10/10 Excellent

Lon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Stayed 1 night in May 2025

4/10 Poor

Jeremy

Travelled with family
Liked: Cleanliness, property conditions & facilities
When we arrived our room wasn’t ready, after waiting approximately 20 minutes we were able to check in and once we got to the room, housekeeping was still in there. We just asked them to leave and come back later because we had to get ready for a wedding. We got there after check in time and the room should have been ready.
Stayed 1 night in Apr 2025

10/10 Excellent

Collin

Stayed 1 night in Apr 2025

10/10 Excellent

robin, Cheboygan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean!!
Stayed 1 night in Apr 2025

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service
It’s convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been to this location before and would certainly stay again. The staff is friendly, professional and courteous, and the facilities, including the room, are always clean and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Faye, Palatine

The power was out but they escorted us to a room and provided keys when the power was restored.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

It was a short trip but the accommodations were very nice. The staff was very friendly.
Stayed 1 night in Apr 2025

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Yevhenii

Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince to area we needed to work
Stayed 2 nights in Apr 2025

10/10 Excellent

Danny

Stayed 1 night in Apr 2025