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Countryside Inn and Suites

2.5 star property

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Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace
Business centre
Deluxe Room, 1 King Bed | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Front of property
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪1 min drive‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Michigan International Speedway
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Countryside Inn and Suites

Along with a 24-hour business centre, this smoke-free hotel has a microwave in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at Countryside Inn and Suites. During your stay, you'll be within walking distance of R.A. Greene Park. Free WiFi in public areas, free self-parking and a 24-hour business centre are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 5 minutes by car from Keeley Park and 5 minutes from Michigan Theatre of Jackson
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Countryside Inn and Suites also features a vending machine, concierge services, and laundry facilities. Self parking is free.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Countryside Inn and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 331 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 123 out of 1002 reviews
Rating 2 - Terrible. 134 out of 1002 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Brenna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was closed when we got there due to the roof caving in. We received no notice and neither Expedia nor the hotel would refund our payment!
Stayed 2 nights in Feb 2026

2/10 Terrible

Dawn

Business traveller
Apparently the hotel lost power. We were not notified and wasted a lot of time trying to figure out what was going on.
Stayed 1 night in Feb 2026

2/10 Terrible

Jennifer

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled badly of cigarette smoke. Desk staff said it was from people smoking outside. Explain to me how that much of a strong cigarette smell comes into a room from the outside? When it’s closed off by two doors plus a room door and on the second level? It’s -16 degrees outside with wind shield factored in. An old receipt was found in the bedding. Bath tub had dirty stains in it. Mold was most likely painted over. Breakfast was terrible. Bread and stale muffins and bagels. Most hotels Laundry and linens smell like bleach and cleaners. Nothing smelled clean. Sketchy area had someone sleeping in their car in the parking lot hiding under a blanket with Minnesota plates that were expired. Very uncomfortable place. I don’t recommend. Stay at the Hilton, Hyatt or Wyndham. Quality inn was next door and looked just as sketchy.
Stayed 3 nights in Jan 2026

4/10 Poor

Lawrence

Disliked: Cleanliness, amenities, property conditions & facilities
The room bathroom tolet not anchor to floor comes offf floor. And bath tube pluged they did not have aplger available
Stayed 2 nights in Jan 2026

8/10 Good

Dustin

Business traveller
Liked: Cleanliness, staff & service
Clean room, very helpful and attentive staff at desk.
Stayed 2 nights in Jan 2026

6/10 Okay

Nuha

Business traveller
Liked: Cleanliness, amenities
It did what it need to do
Stayed 1 night in Jan 2026

2/10 Terrible

Tiffanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bathroom, pool closed, no pillow cases and smells like weed on the 2nd floor
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was spotless and staff was extremely friendly 10/10..breakfast sadly was a 1
Stayed 1 night in Jan 2026

10/10 Excellent

scott

Stayed 2 nights in Jan 2026

10/10 Excellent

Marvell

Stayed 1 night in Jan 2026

8/10 Good

Alisha

Stayed 1 night in Jan 2026

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I was told that I had an accessible room. This room is not fully accessible. A wheelchair could not use this room.
Stayed 1 night in Jan 2026

6/10 Okay

JOSE

Stayed 1 night in Jan 2026

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
I always cringe a little when I click “reserve” on a room that’s under $100. No need to cringe when reserving a room here. Clean rooms. Friendly and attentive staff. Worth every penny.
Stayed 1 night in Jan 2026

2/10 Terrible

Leonard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Great rooms. Would stay again.
Stayed 1 night in Dec 2025

8/10 Good

Jim

Stayed 2 nights in Jan 2026

2/10 Terrible

Sofia, Jackson

Travelled with family
Disliked: Amenities, property conditions & facilities
Bath tub was not draining. Water was backed up, and the front desk person was not friendly!
Stayed 1 night in Dec 2025

10/10 Excellent

ines

Stayed 1 night in Dec 2025

6/10 Okay

alexander

Disliked: Amenities, property conditions & facilities
As I understand it from the staff you’re going through a remodel. Based on that a good rating is fair. Price was right. But you got a ways to go.
Stayed 3 nights in Dec 2025

4/10 Poor

Shuler

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poor service avoid if possible. Front clerk was never available and did not answer the phone. One guest waited 45 minutes. Lied about extra pillows in the room. Elevator smelled like urine. Do these franchises ever train their franchisees on how to run a motel?
Stayed 1 night in Dec 2025

10/10 Excellent

guang

Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, amenities
Worst experience ever mold everywhere. The whole hotel stunk so bad it got into my clothes. I had to go straight into the wash as soon as I got home. This hotel should not be open till the public until serious issues are fixed Not to mention the picture in the front of the hotel said Hampton and it was not a Hampton. I would like a refund how do I go about that?
Stayed 1 night in Dec 2025

6/10 Okay

Carrie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025