Booked the room - even paid extra for the âking suiteâ advertised with pictures of a whirlpool tub in the room! I couldnât wait to surprise my husband on our 15th anniversary since it was the same kind of room we stayed in for our âhoneymoonâ. When I checked in and went to the room there was no whirlpool. I was told sorry but those pictures have not been updated on the website we have no rooms with whirlpools. But yet I paid EXTRA for that specific reason! Felt like i should have been refunded since my whole surprise was ruined!
Must have raised seats for the toilet in the accessible rooms. The bars are helpful but you must have a raised seat for the accessible rooms and handicap bathrooms. The regular toilets are too low for a person with mobility issues.
Quick overnight stay as part of a longer trip. Our room â and bathroom â were exceptionally clean. Had dinner at Schulers, which we highly recommend.
Excellent. Itâs very clean, and the staff is wonderful. Only a couple of miles to the fountain and little shops in downtown Marshall. If they would add a nice sitting area would make it perfect. Right now there is just a picnic table under some trees with lots of bugs.
It's very nice to visit an American run hotel in the US, and not walk in to some foreigner running the show with shotty A/C, no lights on, smelly and not of this world in a million years.
We were there for a wedding. Room was just ok. We could hear traffic noise from the freeway most of the night. Stayed 2 nights and our room was not cleaned. When we called and asked for clean towels, they asked us to bring the dirty ones to them and they would get us clean ones. My husband explained that we were dressed up for the wedding and couldnât do that, so they did eventually bring them. The breakfast buffet was extremely basic and not great. Didnât even have any bananas the second morning. This should have cost a lot less based on our experience!
We were very impressed by this hotel. Staff were very friendly and effective (kept the rooms very clean). The location, though not a very busy area, has easy access to local sites and Interstates.