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Hilton Garden Inn Jackson Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Jackson Downtown

Lobby
Lobby
Exterior
Bar (on property)
Ballroom

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
235 W Capitol St, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪5 min walk‬
  • Place, Mississippi State Capitol
    ‪14 min walk‬
  • Place, Jackson State University
    ‪16 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible

32-inch LCD TV with premium TV channels, TV

Suite, 1 King Bed, Accessible

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (With Drinks-Snacks)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds (With Drinks-Snacks)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premium Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Suite with Bathtub

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • Free Wi-Fi

Corner King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4
  • Free Wi-Fi

King Bed One Bedroom Suite with Sofabed

  • Sleeps 4
  • Free Wi-Fi

Mobility/Hearing Accessible Two Queen Room with 3x3 Shower

  • Sleeps 4
  • Free Wi-Fi

View all photos for King bed bedroom suite

32-inch LCD TV with premium TV channels, TV

King bed bedroom suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for King bed evolution room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

King bed evolution room

7.2 out of 10
Good
(48 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Accessible Room with Bathtub

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

1 King Accessible Room with Bathtub

7.6 out of 10
Good
(13 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two queens evolution room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Two queens evolution room

7.2 out of 10
Good
(22 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

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3.9 out of 5, Good, 1,002 reviews
The price is CHF 75
includes taxes & fees
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About this property

Hilton Garden Inn Jackson Downtown

This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
Hilton Garden Inn Jackson Downtown offers 186 accommodations with laptop-compatible safes and a safe. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Jackson Downtown. During your stay, you're just a quick walk from Dr. A. H. McCoy Federal Building. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Dr. A. H. McCoy Federal Building and 5 minutes on foot from Jackson Convention Complex
  • Cats and dogs welcome for a fee
Hilton Garden Inn Jackson Downtown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Hilton Garden Inn Jackson Downtown also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Jackson hotel.

For a fee, guests can enjoy a self-service breakfast daily from 6:00 AM to noon.
Hilton Garden Inn Jackson Downtown has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 22 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 14.95 for adults and from USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Hilton Garden Inn Jackson Downtown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 383 out of 1001 reviews
Rating 8 - Good. 172 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 114 out of 1001 reviews
Rating 2 - Terrible. 170 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Deshanta

Disliked: Cleanliness, staff & service, amenities
I didn’t stay the company didn’t take my credit card
Stayed 2 nights in Jan 2026

10/10 Excellent

Amare

Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness, amenities
I had a good stay
Stayed 1 night in Jan 2026

10/10 Excellent

Adrianne, Mansfield

Stayed 1 night in Jan 2026

6/10 Okay

luciana

Stayed 1 night in Jan 2026

10/10 Excellent

Jade

Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The door didnt work for most of my stay in 2 rooms so anytime I wanted to leave had to have staff escort me to and from. The jet tubs in the room didnt work and that is why I booked that room class. Also toilet paper not replenished and room not tended to for two days of full week when I requested it for each day.
Stayed 4 nights in Jan 2026

2/10 Terrible

Debby

Travelled with family
Disliked: Cleanliness, staff & service
Filthy dirty pillows covered by pillow cases Dirty toilet bowl Black fluffy dust in the bathroom vent No shower gel in dispenser Tiny amount of shampoo in dispenser Filthy carpet Poor service from valet
Stayed 1 night in Jan 2026

2/10 Terrible

Aaron

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Desiree

Stayed 1 night in Dec 2025

6/10 Okay

Ryan

Room was good. Staff was
Stayed 1 night in Jan 2026

8/10 Good

Alexes

Stayed 1 night in Jan 2026

10/10 Excellent

Linnie

Stayed 2 nights in Jan 2026

2/10 Terrible

Isaias

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately nothing worked with our stay here. We were moved from rooms 3 times. First room the toilet wasnt working - made us repack and go back to the lobby Second room they sent us to wasn't cleaned up. Guess what, back down and wait for a room. Third rooms key lock wasnt working, and we were left waiting in the hallway for a while. Fourth room all of the above worked and so we stayed but the TV would turn itself down after 10 seconds. We were too tired and just stayed. Terrible experience. The lady at the front desk tried to do her best but she was short staffed, or something wasnt ok here. She said we would be refunded in full. Guess what, didnt happened either. Very unfortunate. Just awful overall experience at this Hilton. The hotel overall is quite run down. The area is just unsafe. Would not recommend it.
Stayed 1 night in Dec 2025

10/10 Excellent

Evelyn, Goodlettsville

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amenities, cleanliness, good smell , nice staff m, etc
Stayed 1 night in Jan 2026

10/10 Excellent

Linnie

Stayed 1 night in Jan 2026

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities
Old dirty
Stayed 2 nights in Dec 2025

2/10 Terrible

Brittany

Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Jair Alexander

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy every time I stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shayla

Stayed 1 night in Dec 2025

10/10 Excellent

Valleria

Liked: Cleanliness, staff & service
Great stay! The staff was very helpful and pleasant!
Stayed 2 nights in Dec 2025

6/10 Okay

Thomas, Newington

Liked: Cleanliness, property conditions & facilities
Parking…
Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Stayed 1 night in Dec 2025

10/10 Excellent

Mikayla

Stayed 2 nights in Dec 2025

10/10 Excellent

Gilda

Stayed 1 night in Dec 2025