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Homewood Suites by Hilton Jackson

Property class: 3

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Photo gallery for Homewood Suites by Hilton Jackson

Terrace/patio
Exterior
Lobby
Free daily buffet breakfast
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
33 CAPITAL AVE, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪2 min drive‬
  • Place, Music Highway Crossroads
    ‪2 min drive‬
  • Place, Union University
    ‪2 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

TV

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Living area | TV

Studio Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

TV

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Washer & Dryer)

TV

Suite, 1 King Bed (Washer & Dryer)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Washer & Dryer)

Private kitchen

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Washer & Dryer)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing, Washer & Dryer)

TV

Suite, 1 King Bed, Accessible (Hearing, Washer & Dryer)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Room

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

TV

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower) | Living area | TV

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

TV

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

King Studio Suite

  • Sleeps 4

Studio With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 4

King Studio Suite-Hearing Accessible

  • Sleeps 4

1 K Mobility

  • Sleeps 4

Efficiency King Suite

  • Sleeps 2

1 King Hearing Accessible Efficiency Suite

  • Sleeps 2

1 King Accessible Tub Efficiency Suite

  • Sleeps 2

Studio Suite 2 Queen Beds

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And Washer

  • Sleeps 4

1 Kng Hearing Accessible Ste W-Washer

  • Sleeps 4

2 Qn Mobility Accessible Ri Shower Studio Ste

  • Sleeps 6

Studio Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

1King Mobilty/Hearing Access Tub Studio Suite

  • Sleeps 4

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Exterior
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About this property

Homewood Suites by Hilton Jackson

A fitness centre, a seasonal outdoor pool and a business centre are available at this hotel. Free buffet breakfast and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and gift shops/newsstands.
Air-conditioned accommodation at Homewood Suites by Hilton Jackson offers free toiletries. Televisions come with cable channels.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Homewood Suites by Hilton Jackson, you'll be close to Casey Jones Village. You'll find features such as free breakfast and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free self-parking
  • Wired Internet in some public areas for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and a gift shop
  • On-site recreation includes a gym
  • Just a 4-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee (restrictions apply)
Homewood Suites by Hilton Jackson offers its guests a fitness centre and a seasonal outdoor pool. Wired Internet is available in public spaces for a fee. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Homewood Suites by Hilton Jackson also features gift shops/newsstands, dry cleaning/laundry services, and an ATM. Self parking is free.
Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Homewood Suites Jackson
Homewood Suites by Hilton Jackson Hotel
Homewood Suites by Hilton Jackson JACKSON
Homewood Suites by Hilton Jackson Hotel JACKSON

Homewood Suites by Hilton Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 75 reviews
Rating 8 - Good. 9 out of 75 reviews
Rating 6 - Okay. 6 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities
We booked this place explicitly for the EV chargers. But they don’t work. They’re not connected to some system and kept throwing up errors. I feel swindled. Room was nice though.
Stayed 1 night in Jan 2026

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The overall stay was ok my issue was that the elevators didn’t work. When I arrived for check in one was out which was fine I then arrived to the hotel later that evening and none of the elevators were working and no sign to say it. Also the person working the desk wasn’t at the desk to inform anyone. So I don’t 10-15 mins looking for stairs before the person at the front finally came back to tell me it was outside. You have to walk outside to get to the stairs and as a woman late at night that’s very dangerous and something that should’ve been handled immediately for the guest due to it being any gender having to go out thankfully I wasn’t by myself and with my sister. I didn’t get to taste the breakfast because the elevators still did not work and it was cold outside and I didn’t wanna go all the way outside to get breakfast and then my breakfast be cold as well because I wanted to bring it up to my room. So overall it was ok the person that checked me in was nice besides him you couldn’t find anybody at the front the rest of my time and for this place to be kind of new elevators should’ve worked and some kind of sign should’ve been put up about them not working and how to get to your room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wynton

Stayed 1 night in Dec 2025

10/10 Excellent

Roschelle

Stayed 1 night in Dec 2025

10/10 Excellent

Selina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant check in and stay. We will definitely stay here again if our travels bring us this way.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Yes and yes
Stayed 1 night in Dec 2025

10/10 Excellent

Wynton

Stayed 1 night in Dec 2025

10/10 Excellent

Roschelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Another satisfied stay at a Homewood Suite. This is my choice hotel when traveling. The staff was excellent. He was very pleasant and professional. The room was very clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very clean. Staff were very friendly and accommodating. We are excited to stay again!
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities
New clean and spacious. Enjoyed our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and attentive. I booked a handicap accessible room due to husband’s mobility and problems standing. Before arriving I was called and told none avail and it was too late for me to make other plans. It was very difficult for my husband to stand to shower without me on standby for a potential fall. Does the property only have 1 accessible room? When asked, I was told room not avail since someone else extended their stay. I am a customer too.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yanique

Stayed 4 nights in Nov 2025

6/10 Okay

Stacey

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was dirty. Hair, food, dust, and yuck!
Can you say dust?
Want some food splatter?
Soap residue
Food scraps
Stayed 1 night in Dec 2025

2/10 Terrible

Eileen

The elevator was not working. We had to take the stairs to the fourth floor. The rome was not worth the money we paid.
Stayed 1 night in Dec 2025

10/10 Excellent

Xiomara

Stayed 1 night in Dec 2025

10/10 Excellent

Tanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

Melanye

Liked: Staff & service, amenities
Would love to give a higher review. Staff was incredibly friendly. The space was nice and roomy and the breakfast was wonderful. The issues we ran into were in the room, between the bed and wall was a pair of what appeared to be at least clean socks from a previous occupent. The shower also looked like it needed a better cleaning.
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Nov 2025

10/10 Excellent

Madhusudan

Stayed 1 night in Nov 2025

8/10 Good

Patavion

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was very pleasure
Stayed 1 night in Nov 2025

10/10 Excellent

Jimmy

Stayed 1 night in Nov 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly. Our room was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities
The room was exceptionally clean, the only drawback was there was no remote to the TV and when we called the front desk, nobody brought one up, but they told us we could come down and get a spare remote a little disappointed on Customer Service
Stayed 1 night in Nov 2025

10/10 Excellent

MICHAEL

Stayed 2 nights in Oct 2025