Hyatt Place Jackson/ Ridgeland

3.0 star property

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Photo gallery for Hyatt Place Jackson/ Ridgeland

Free daily on-the-go breakfast
Lobby
Exterior
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Gym

Explore the area

View in a map
1016 Highland Colony Pkwy, Ridgeland, MS, 39157
  • Place, Renaissance at Colony Park
    ‪1 min walk‬
  • Place, Country Club of Jackson
    ‪9 min drive‬
  • Place, Jackson State University
    ‪17 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪27 min drive‬

Room options

Standard Room, 1 King Bed

8.4 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(40 reviews)
  • Sleeps 6
  • 2 Queen Beds

Room, 1 Queen Bed (High floor)

  • Sleeps 6
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Bathtub

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Jackson/ Ridgeland

Hotel in Ridgeland with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and a business centre. Housekeeping is available on request.
Hyatt Place Jackson/ Ridgeland offers 126 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. This accommodation offers separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Jackson/ Ridgeland. During your stay, you're just a quick walk from Renaissance at Colony Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Steps from Renaissance at Colony Park and a 2-minute drive from Canopy Children's Solutions
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Jackson/ Ridgeland offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. The business-friendly Hyatt Place Jackson/ Ridgeland also features complimentary newspapers in the lobby, a front desk safe, and a lift. Free self parking is available.

This 3-star Ridgeland hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Jackson/ Ridgeland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Jackson
Hyatt Place Jackson/ Hotel
Hyatt Place Jackson/ Hotel Ridgeland
Hyatt Place Jackson/ Ridgeland
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland
Hyatt Place Jackson Ridgeland Hotel
Hyatt Place Jackson Hotel
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel
Hyatt Place Jackson/ Ridgeland Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel Ridgeland

Reviews

Hyatt Place Jackson/ Ridgeland Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 454 out of 1015 reviews
Rating 8 - Good. 208 out of 1015 reviews
Rating 6 - Okay. 163 out of 1015 reviews
Rating 4 - Poor. 103 out of 1015 reviews
Rating 2 - Terrible. 87 out of 1015 reviews

Reviews

10/10 Excellent

Julia

Stayed 2 nights in Jun 2025

8/10 Good

Jimmy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Very poor

This hotel need to be remodel this not a 5 star hotel base on the name Hyatt so step up your game Hyatt in Jackson Ms... The bathroom, pool and breakfast was very bad for the Hyatt hotel...
Stayed 3 nights in Jul 2025

4/10 Poor

Chase

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was 2.5 hours late. Manager did offer a discount but because I booked through Expedia I would have have to go through them to get my discount so Expedia give me a call 601-two one 4 -7586
Stayed 1 night in Jul 2025

10/10 Excellent

Aijur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Vanida

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Betsy Van

Stayed 1 night in Jul 2025

10/10 Excellent

Adam, Austin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly clean good people
Stayed 3 nights in Jul 2025

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kelli

Stayed 3 nights in Jul 2025

4/10 Poor

Allison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

Probably the worst hotel experience we’ve ever had. There were no towels at the pool which we couldn’t even swim in because it was so cold. The room was hot and not cleaned very well. Breakfast options were minimal. Will not be staying again.
Stayed 1 night in Jul 2025

2/10 Terrible

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Whole property was dirty and unkept.
Stayed 1 night in Jul 2025

6/10 Okay

Ben

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Dajah

Stayed 2 nights in Jun 2025

6/10 Okay

Lance

Liked: Staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Tina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were supposed to have a handicap accessible room and it wasn’t. The shower leaked all into the room. The shower was freezing cold. The shower and sink did not drain. The free breakfast was horrible. We moved to a different room that had a handicap accessible shower and still leaked all over the floor.
Stayed 4 nights in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be back

This property was very conveniently located. There was a great shopping area and restaurants within walking distance. The hotel was exceptionally clean and well kept. I would highly recommend it.
Stayed 1 night in Jun 2025

4/10 Poor

Kimbrala

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The service was not welcoming, the food was cold, the towels were thin and old, they said they would clean our room while we were gone but because we wasnt out of the room she didnt come back to clean it when we left.
Stayed 2 nights in Jun 2025

6/10 Okay

Lamekia

Travelled with family
Disliked: Cleanliness
There was only one working elevator, some staff acted like they didn’t want to be bothered. Pool was kinda murky. We had stab like gashes on one of the mattresses. Other then that it was kept pretty well clean and neat.
Stayed 3 nights in Jun 2025

10/10 Excellent

Abbott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Clean, comfortable.
Stayed 1 night in Jun 2025

4/10 Poor

Shawn and Leslie

Disliked: Staff & service, property conditions & facilities
Rooms were not ready, people were sitting around waiting to check in. Staff was very rude and unprofessional both st the front desk and the dining room. We had 5 guests and only 3 bath towels. No coffee cups
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was a good size. Myself and .y bridesmaids and my hairdresser were able to get ready. After the wedding, my husband and I returned. I wish I could say more, but we were so exhausted, we both fell asleep almost immediately. We slept well. Breakfast was good.
Stayed 3 nights in Mar 2025

6/10 Okay

Paris

Liked: Staff & service
Stayed 1 night in Jun 2025