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Jackson Hotel & Convention Center

2.0 star property

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Photo gallery for Jackson Hotel & Convention Center

Exterior
Reception
Property amenity
Exterior
Reception

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
1963 Highway 45 Bypass, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪2 min walk‬
  • Place, Music Highway Crossroads
    ‪2 min walk‬
  • Place, Union University
    ‪19 min walk‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking | Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Jackson Hotel & Convention Center

Hotel in Jackson with free parking
Along with a 24-hour front desk, this hotel has ATM/banking services and free self-parking. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine.
Jackson Hotel & Convention Center offers 205 accommodations with washers/dryers and free toiletries. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Jackson Hotel & Convention Center. During your stay, you're just a quick walk from Music Highway Crossroads. Features include free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a lift, an ATM and a vending machine
  • Steps from Music Highway Crossroads and Casey Jones Village
As a guest of Jackson Hotel & Convention Center, you'll find a vending machine, an ATM, and a lift. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Jackson hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • In-room washing machine/dryer
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rodeway Inn Hotel Jackson
Rodeway Inn Jackson
Rodeway Jackson
Jackson & Convention Center
Jackson Hotel Convention Center
Jackson Hotel & Convention Center Hotel
Jackson Hotel & Convention Center Jackson
Jackson Hotel & Convention Center Hotel Jackson

Reviews

Jackson Hotel & Convention Center Reviews

5.6

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 198 out of 973 reviews
Rating 8 - Good. 155 out of 973 reviews
Rating 6 - Okay. 170 out of 973 reviews
Rating 4 - Poor. 151 out of 973 reviews
Rating 2 - Terrible. 299 out of 973 reviews

Reviews

10/10 Excellent

Reginald

Stayed 1 night in Aug 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly. Room was clean, but the building is old and unkempt. Seemed like a rough neighborhood.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Deborah

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
I chose this place based on price and some of the reviews seemed ok. But it was a dump! Floor was sticky, tv didn’t work, ice machine was out of service. Etc. Only reason we stayed was it was late and the bed looked like there no bugs. Other then that there was nothing to offer.
Stayed 1 night in Aug 2025

8/10 Good

Syneshia

Liked: Staff & service, property conditions & facilities
I would stay again I did see a roach in my room but then it left it was affordable and I would stay again because of the price like it was not that bad
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The first room i tried staying in had nest of roaches hiding in fridge they moved me to new room front desk lady was very friendly they all were but the next room they moved me too bed was broke down in middle didn't want to switch to a 3rd room spilled a drink on the bed and left the next day for the bed housekeeping didn't change sheets just made bed was still soaking wet that night and no fridge or microwave in the second room had a horrible stay but only enjoyable part was i was with my lady
Stayed 2 nights in Aug 2025

2/10 Terrible

Michael

Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down dump. Worst hotel I've ever stayed in

No furniture, chairs bench etc in the lobby..... The older lady at the front desk was very nice. We went to our room, (3rd floor) the smoke detector had been ripped off the wall, the room smelled bad, one of the wall lamps was hanging off the wall, the bed cover was from 1980 and had a couple holes in it....we went back to the front desk, she gave us a room on the 2nd floor, we went in, it smelled like cigarettes although it was suppose to be non smoking, and it was 2 queen beds, although we had paid for a king bed, we went back to the front desk. She said she thought that would make me happy.... (although I was there with my boyfriend and we wanted 1 bed) no biggie.. she put us in another room on the 3rd floor. We went in, it was better, with a king bed. But there was mold in the refrigerator, the air conditioning unit was ripped up hanging off the wall. And where there should be a rod with hangers for clothes, there was nothing. The rooms dont even have curtains, just a blind. We were both tired and just decided to stay. Its just one night. The room had the fridge (with mold) and a microwave. The microwave seemed clean but we didnt use it. No table, no accent chair, no hair dryer, no phone, no alarm clock, no trash can in bathroom, no iron or ironing board. One of
Stayed 1 night in Aug 2025

10/10 Excellent

Peyton

Stayed 2 nights in Jul 2025

8/10 Good

Richon

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest affordable but no wifi reaches in the rooms, only in halls.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Richon

Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2025

2/10 Terrible

jory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we were offer had blood on the lamp shade. We asked for new room and that one look like had not been cleaned. The floors were sticking and dirty and the walls were dirty. The shower had was so dirty it was black. I asked for another room and the room was cleaner but fully clean. There was no hot water and fire detector wouldn't stop beeping in the front desk agent told us to just unplug it. We were so tired from traveling 13+ hours that we just accepted it.
Stayed 2 nights in Jul 2025

10/10 Excellent

olajuwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Talesha

Stayed 1 night in Jul 2025

6/10 Okay

John

I couldn't use my phone
Stayed 2 nights in Jul 2025

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst stay, bed sheets weren’t clean, bathroom wasn’t clean, floor wasn’t clean, the room had strong smell of smoke
Stayed 1 night in Jul 2025

10/10 Excellent

Melvin

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Johnisha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very horrible will never return they need to tear down the whole convention center
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025