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Sheraton Flowood The Refuge Hotel & Conference Center

4.0 star property

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Photo gallery for Sheraton Flowood The Refuge Hotel & Conference Center

Exterior
Property amenity
Outdoor pool
Lobby
Signature Suite, 1 King Bed, Golf View | Living area | 55-inch LCD TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2200 Refuge Boulevard, Flowood, MS, 39232
  • Place, The Refuge
    ‪5 min walk‬
  • Place, Mississippi Coliseum
    ‪12 min drive‬
  • Place, Jackson State University
    ‪16 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪7 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Golf View

View from room

Club Room, 1 King Bed, Golf View

  • Golf view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds, Golf View

View from room

Club Room, 2 Queen Beds, Golf View

  • Golf view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds, Courtyard View

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed, Courtyard View

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Golf View

View from room

Deluxe Room, 1 King Bed, Golf View

9.0 out of 10
Wonderful
(6 reviews)
  • Golf view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Golf View

View from room

Deluxe Room, 2 Queen Beds, Golf View

8.6 out of 10
Excellent
(4 reviews)
  • Golf view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Courtyard View

View from room

Classic Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(23 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds, Golf View

View from room

Classic Room, 2 Queen Beds, Golf View

9.8 out of 10
Exceptional
(6 reviews)
  • Golf view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Courtyard View

10.0 out of 10
Exceptional
(29 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Golf View

View from room

Classic Room, 1 King Bed, Golf View

9.4 out of 10
Exceptional
(3 reviews)
  • Golf view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Suite, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom

View from room

Club Suite, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed, Golf View

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 1 King Bed, Golf View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Golf View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Golf View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Golf View (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Golf View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Golf View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Golf View (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Golf View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Golf View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Golf View (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds, Golf View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds, Golf View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Golf View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Golf View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Golf View (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sheraton Flowood The Refuge Hotel & Conference Center

Along with a golf course, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sheraton Flowood The Refuge Hotel & Conference Center offers 200 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Golf course, a lazy river, an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Flowood The Refuge Hotel & Conference Center. During your stay, you're just a quick walk from The Refuge. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the lazy river or swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 11 meeting rooms
  • On-site recreation includes a golf course and a 24-hour gym
  • Steps from The Refuge and a 5-minute drive from N. Flowood Hospital
Sheraton Flowood The Refuge Hotel & Conference Center offers its guests a golf course, a lazy river, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 11 meeting rooms are available. Event space at this hotel measures 27584 square feet (2563 square metres) and includes conference space. The business-friendly Sheraton Flowood The Refuge Hotel & Conference Center also features a 24-hour fitness centre, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Flowood hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
Sheraton Flowood The Refuge Hotel & Conference Center has a restaurant serving breakfast and lunch.
Twin's – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 6 to 10 for adults and USD 6 to 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Sandy Trap
  • Twin's

Things to do

  • 24-hour gym
  • Golf course
  • Lazy river
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 27,584 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 10 for adults and USD 6 to 10 for children
  • Self-parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Flowood The Refuge Hotel & Conference Center Hotel
Sheraton Flowood The Refuge Hotel & Conference Center Flowood

Sheraton Flowood The Refuge Hotel & Conference Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 432 out of 569 reviews
Rating 8 - Good. 73 out of 569 reviews
Rating 6 - Okay. 28 out of 569 reviews
Rating 4 - Poor. 17 out of 569 reviews
Rating 2 - Terrible. 19 out of 569 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
We had a great stay! Very clean and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too cold to swim this time but this hotel was so nice and inviting. I really enjoyed my stay.
Pool from RT
View and sunset from RT.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The room were clean and the breakfast staff was really nice I will book again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen and crew are exceptional
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dario

Liked: Cleanliness, property conditions & facilities
Always a comfortable stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and friendly check in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean room and excellent service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and safe place to stay. The fillet was wonderful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bfast was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Clean and spacious room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Friendly staff and pool/lazy river was great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel in area. Here for medical procedure at hospital nearby.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lakisha

Liked: Cleanliness, amenities, property conditions & facilities
The location and pool is really nice.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dario

Liked: Cleanliness, amenities, property conditions & facilities
Carmen is amazing!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Very clean upscale & comfortable. Staff was amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sloan

We were pleasantly surprised with how nice this hotel is!! It was a perfect pit stop on our way to Florida and the bed was extremely comfortable and the best shower I’ve ever had!!!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
My room was clean. The staff was very kind courteous, helpful and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the hotel is clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lazy river!
Stayed 1 night in Sep 2025