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Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Lobby
Free WiFi, bed sheets
Reception
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1136 Rushmeade Road, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min drive‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Courtyard by Marriott Jackson

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1000)
The price is CHF 89
for 1 room
includes taxes & fees
10 Jul - 11 Jul
Courtyard by Marriott Jackson

About this property

Tru By Hilton Jackson, Tn

Hotel in Jackson with free breakfast and fitness centre
This hotel features a fitness centre, a business centre and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Jackson, Tn, you'll be within walking distance of Union University. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. Tru By Hilton Jackson, Tn also features a fitness centre and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 115 out of 158 reviews
Rating 8 - Good. 22 out of 158 reviews
Rating 6 - Okay. 13 out of 158 reviews
Rating 4 - Poor. 1 out of 158 reviews
Rating 2 - Terrible. 7 out of 158 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Meeka

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not 5 star but a good stay...

Upon arrival I stood in the lobby waiting to be checked in for 10 minute, before anothe customer came in and went around the corner to locate the desk clerk, he was pleasant young man. I was disappointment not being able to get on the internet to work as its not a secure platform, that set me back for the night I was there. The room was clean, would not pick that side as it was dacing the interstate and so my sleep was broken. Over all it was a good stay.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rakesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2025

10/10 Excellent

Zaria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking has to park across the street at another business and walk over!!
Stayed 1 night in Mar 2025

10/10 Excellent

jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say anything negative about our stay. It’s what you want in a stay! Clean and a great breakfast!!
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Pat

Stayed 1 night in Mar 2025

8/10 Good

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 3 nights in Mar 2025

8/10 Good

Yanira, New Waverly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms are dusty and small but the staffs were nice and the breakfast was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable bed, good breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was right. The property is brand new and I love the hotel. I always stay at Hilton properties whenever I travel for business.
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new looking property. Great hotel for travelers stopping. Breakfast in the morning was a plus
Stayed 1 night in Mar 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel! Comfy, good amenities. Great place!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was unique with a pool table and board games. The room was spacious, especially the bathroom. The breakfast had a good variety and was well relenished.
Stayed 1 night in Mar 2025

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Terry

Stayed 1 night in Mar 2025