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Hyatt Place Jacksonville Airport

3.0 star property

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Photo gallery for Hyatt Place Jacksonville Airport

Front of property – evening/night
Property preview
Lobby
Terrace/patio
Breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

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14565 Duval Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, UF Health North
    ‪2 min drive‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

9.0 out of 10
Wonderful
(225 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

9.0 out of 10
Wonderful
(170 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

9.2 out of 10
Wonderful
(41 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

9.2 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

7.4 out of 10
Good
(9 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Jacksonville Airport

Hotel in Jacksonville with free breakfast and free airport shuttle
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Jacksonville Airport offers 127 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hairdryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt Place Jacksonville Airport gets high marks from our customers. During your stay, you'll be within walking distance of UF Health North. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at The Placery, a bistro that serves American cuisine
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from UF Health North and a few minutes from UF Health Hospital North
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Jacksonville Airport offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1150 square feet (107 square metres) and includes conference space. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Hyatt Place Jacksonville Airport. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
The Placery – This bistro specialises in American cuisine and serves breakfast, lunch, dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,150 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2028
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Jacksonville Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Hotel Jacksonville Airport
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Hyatt Place Jacksonville Airport Hotel
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Hyatt Place Jacksonville
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Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Hyatt Place Jacksonville Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1547 out of 2281 reviews
Rating 8 - Good. 390 out of 2281 reviews
Rating 6 - Okay. 182 out of 2281 reviews
Rating 4 - Poor. 72 out of 2281 reviews
Rating 2 - Terrible. 90 out of 2281 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, spacious room. great breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
it was friendly and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Nikeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe trip

Good clean and quiet
Stayed 1 night in Jun 2025

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Gary

Travelled with family, Travelled with pets
Liked: Amenities
Too many people breakfast no plates, no syrup no napkins
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Travelled with family
breakfast was really good and hot , workers were very nice and helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

8/10 Good

Bruce

Stayed 1 night in Sep 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better on first morning. No sausage,,, Next day there was real sausage. Room service didn't occur the day we left out. Came back to towels from night before still on bathroom floor and beds were not made. Staff at front desk was exceptional/nice people.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ernestine

Everything was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Erana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shakia

Stayed 1 night in Sep 2025

10/10 Excellent

Soshanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Aug 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NYC Trip

Clean room
Stayed 1 night in Sep 2025

4/10 Poor

Jo anne

Messed up our reservation and put us in another hotel. I am in a wheel chair and was confirmed in an accessible room but was booked in a regular room.
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Amenities
Outstanding staff
Stayed 3 nights in Aug 2025

2/10 Terrible

Darcella

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brittany

Travelled with partner
Liked: Staff & service, property conditions & facilities
Booked my stay based on the reviews and photos online, but had a mediocre room. Readily apparent mold growing on the wallpaper in the bathroom and corner walls, spiders and blood stains on the comforter. I did ask for and received a new comforter. Unsure if other rooms are updated with the remodel, but definitely would have booked elsewhere. The staff was extremely sweet. Breakfast was included with my booking, but was bare minimum and ended up grabbing breakfast nearby. Lastly, I did appreciate the proximity to the interstate.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tremayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Amenities
Great staff—quick check in and super easy!! Wet spot in room from AC look it appears.
Stayed 1 night in Sep 2025

10/10 Excellent

Kiara

Stayed 3 nights in Sep 2025

4/10 Poor

Radhakrishna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the rooms had lots of ants and it bit the kid while sleeping at night…came to know about the ants only in the morning
Stayed 2 nights in Aug 2025

4/10 Poor

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here for one night before an early morning flight out of Jacksonville. The property was clean and the staff was very good. We found the room to be very musty and humid. We both also found the bed to be uncomfortable that but that is a matter of personal preference. It was fine for one night, but we will look for another place next time.
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious
Stayed 1 night in Sep 2025