Marriott Jacksonville Downtown
4.0 star property
Choose dates to view prices
Photo gallery for Marriott Jacksonville Downtown
Reviews
8.48.4 out of 10
Very good
Popular amenities
- Bar
- Room service
- Pool
- Pet-friendly
Explore the area
245 Water St, Jacksonville, FL, 32202
- Jacksonville Symphony OrchestraPlace, Jacksonville Symphony Orchestra1 min walk
- Times-Union Center for the Performing ArtsPlace, Times-Union Center for the Performing Arts1 min walk
- Florida TheatrePlace, Florida Theatre7 min walk
- Jacksonville, FL (JAX-Jacksonville Intl.)Airport, Jacksonville, FL (JAX-Jacksonville Intl.)21 min drive
Room options
View all photos for Club Room, 1 King Bed
Club Room, 1 King Bed
- 34 sq m
- Sleeps 3
- 1 King Bed
View all photos for Room, 1 King Bed, City View, Corner
Room, 1 King Bed, City View, Corner
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
- 42 sq m
- City view
- Sleeps 3
- 1 King Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
9.49.4 out of 10
Exceptional
13 reviews
(13 reviews)
- 34 sq m
- Sleeps 4
- 2 Queen Beds
View all photos for Room, 1 King Bed, River View
Room, 1 King Bed, River View
8.48.4 out of 10
Very good
11 reviews
(11 reviews)
- 34 sq m
- River view
- Sleeps 3
- 1 King Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
9.49.4 out of 10
Exceptional
40 reviews
(40 reviews)
- 34 sq m
- City view
- Sleeps 3
- 1 King Bed
View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)
Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)
- Sleeps 4
- 2 Queen Beds
View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
- Sleeps 3
- 1 King Bed
View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)
Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
- Sleeps 4
- 2 Queen Beds
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About this property
Marriott Jacksonville Downtown
Riverwalk hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Marriott Jacksonville Downtown offers 354 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay-per-view films.
Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Children aged under 12 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Marriott Jacksonville Downtown's great location. During your stay, you're just a quick walk from Jacksonville Symphony Orchestra. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
- Free WiFi
- Enjoy American cuisine while dining at JBar
- Full breakfast served daily for a fee
- Valet parking available for a fee
- Take a swim in the outdoor pool
- Services include dry cleaning/laundry, a concierge and a porter
- On-site recreation includes a 24-hour gym
- Guests have great things to say about the location and the helpful staff
- Steps from Times-Union Center for the Performing Arts and 10 minutes on foot from Museum of Contemporary Art Jacksonville
- Cats and dogs welcome for a fee (restrictions apply)
Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.
Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 12972 square feet (1205 square metres) and includes a conference centre. The business-friendly Marriott Jacksonville Downtown also features multilingual staff, a garden, and concierge services. For a fee, parking is available.
This 4-star Jacksonville hotel is smoke free.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
JBar – This bar specialises in American cuisine and serves lunch and dinner.
Juliettes Bistro – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Valet parking on site (USD 36 per night; includes in/out privileges)
- RV/bus/lorry parking on site
- Wheelchair-accessible parking available
Food and drink
- Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 per person
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Snack bar/deli
Restaurants on site
- JBar
- Juliettes Bistro
Things to do
- 24-hour gym
- Outdoor pool
Family friendly
- Grocery/convenience store
- In-room cot
- Laundry facilities
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Grocery/convenience store
- Laundry facilities
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (on request)
- Multilingual staff
- Porter/bellhop
- Wedding services
Business services
- 24-hour business centre
- 9 meeting rooms
- Computer station
- Conference centre (12,972 square foot of space)
Outdoors
- Garden
- On a river
- Pool loungers
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices
- Grab bar near toilet
- Lift
- Pool access ramp on site
- Transfer shower
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business centre
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 1 building
- 12 floors
- Ballroom
- Banquet hall
- Biodegradable coffee stirrers available
- Built in 1987
- Comprehensive recycling policy
- Double-glazed windows
- No plastic coffee stirrers
- No plastic drinking straws
- Smoke-free property
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Free cot
- Hypo-allergenic bedding
- Pillowtop mattress
- Premium bedding
Bathroom
- Designer toiletries
- Dressing gowns
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Towels provided
Entertainment
- 42-inch LCD TV with premium digital channels
- Pay films
Food and drink
- Coffee/tea maker
- Limited room service
More
- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Iron/ironing board
- Recycling
- Safe
- Separate sitting area
- Soundproofed rooms
- Water-efficient showers
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 20 October 2025 to 12 January 2026 (completion date subject to change). The following areas are affected:
- Fitness facilities
- Lobby
- Meeting facilities
- Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
- Pets: USD 150.00 per accommodation, per stay
- Only dogs and cats are allowed
- Weight limit: 75 lb per pet
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 25.0 per night.
- Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Breakage deposit: USD 50 per day
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: approximately USD 15 to 25 per person
- Valet parking fee: USD 36 per night (in/out privileges)
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 25.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
We should mention
- Pool access available from 7:00 AM to 9:00 PM
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel