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SpringHill Suites by Marriott Jacksonville

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Jacksonville

Exterior
Creator video
Premium bedding, pillow-top beds, desk, iron/ironing board
Free daily continental breakfast
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4385 Southside Blvd, Jacksonville, FL, 32216
  • Place, St. Johns Town Center
    ‪5 min drive‬
  • Place, University of North Florida
    ‪7 min drive‬
  • Place, EverBank Stadium
    ‪12 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Pure)

Suite, 1 King Bed with Sofa bed, Non Smoking (Pure) | Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Pure)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Pure)

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking (Pure)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(77 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, Multiple Beds

8.4 out of 10
Very good
(82 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott Jacksonville

Hotel in Jacksonville with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Housekeeping is not available.
SpringHill Suites by Marriott Jacksonville offers 102 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Jacksonville. During your stay, you'll be close to St. Johns Town Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from St. Johns Town Center and 12 minutes from Mayo Clinic Florida
  • Pets welcome for a fee
SpringHill Suites by Marriott Jacksonville offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. The business-friendly SpringHill Suites by Marriott Jacksonville also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2000
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Jacksonville Deerwood
SpringHill Suites Marriott Deerwood
SpringHill Suites Marriott Deerwood Hotel
SpringHill Suites Marriott Deerwood Hotel Jacksonville
SpringHill Suites Marriott Jacksonville Deerwood
SpringHill Suites Marriott Jacksonville Deerwood Hotel
SpringHill Suites Marriott Jacksonville Deerwood
SpringHill Suites Marriott Deerwood
Hotel SpringHill Suites by Marriott Jacksonville Deerwood
SpringHill Suites by Marriott Jacksonville Deerwood Jacksonville
SpringHill Suites Marriott Deerwood Hotel
SpringHill Suites by Marriott Jacksonville Hotel
SpringHill Suites by Marriott Jacksonville Deerwood
SpringHill Suites by Marriott Jacksonville Jacksonville
SpringHill Suites by Marriott Jacksonville Hotel Jacksonville

SpringHill Suites by Marriott Jacksonville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1004 reviews
Rating 8 - Good. 221 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Akemi S

Stayed 1 night in Jul 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not the worst stay on a 17 day vacation.

Run down motel in a decent part of the city for $170. Air conditioner didn't work, no more rooms to switch to. Breakfast lady didn't show up to work the next morning so there was very limited Breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Lakishia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)))
Stayed 2 nights in Jul 2025

2/10 Terrible

FREDIS

Travelled with family
Disliked: Property conditions & facilities
Dirty place
Stayed 1 night in Jul 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 3 day stay was great. Staff was always helpful. The only complaint I had was the hot tub was not hot… not even really lukewarm.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was a good place to stay. Very convenient to shopping restaurants and the beach. The only negative was the luggage carts. Horrible design carts for transporting.
Stayed 4 nights in Jun 2025

4/10 Poor

Keri

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Won’t be returning

The lobby area had water damage on the ceiling and it looked like it was going to collapse. My husband spotted a huge roach climbing up the wall behind me at breakfast (I couldn’t look). Would have rather spent my money elsewhere.
Stayed 1 night in Jun 2025

6/10 Okay

Josh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property offered plenty of close and shaded parking which was included with the price. This was a significant plus! Beds were VERY comfortable. negative: Rooms were dirty and carpet and furniture need replacing.
Stayed 1 night in Jun 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel in nice area.
Stayed 2 nights in Jun 2025

6/10 Okay

Christopher

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was large but smelled moldy. The shower still had hair in it . Nice property and pool
Stayed 1 night in Jun 2025

10/10 Excellent

Tonya

Liked: Cleanliness, property conditions & facilities
Nice , clean room
Stayed 1 night in Jun 2025

10/10 Excellent

CaDarius

Stayed 1 night in Jun 2025

8/10 Good

Dora

Stayed 3 nights in May 2025

10/10 Excellent

Koon Allen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just clean the pool and get the elevate button on the 2nd floor fixed
Stayed 2 nights in Jun 2025

10/10 Excellent

Shermel, Vine Grove

Stayed 1 night in Jun 2025

10/10 Excellent

Salonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location. It's near restaurants and shopping. I stayed there because I was having eye surgery and the hotel is near my appointment. I had an emergency and needed to check in early and Nicole was very accommodating. She took my medical condition into consideration and checked me in early so that I could recover from my procedure. She offered to assist me with any necessities. She was very professional, accommodating, empathetic and showed genuine concern for my situation. I greatly appreciated her kindness and willingness to assist me. Her customer service skills are impeccable and she's great at assessing the customers need and providing the assistance that is needed. The hotel was pretty clean it just has a distinct smell and the sofa bed in the room should be replaced because its old and very uncomfortable to sit on. Only one elevator was operational. The breakfast was sufficient and plentiful. The staff was very polite and willing to assist.
Stayed 1 night in Jun 2025

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

Nice room with plenty of space. Very close to St Johns town center. Friendly staff here. Overall great experience for our 1st time staying here
Stayed 1 night in Jun 2025

10/10 Excellent

Drecka

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities
The staff was extremely friendly and helpful especially tanned skin male working yesterday very very good customer service. The only thing that would have made the stay better is if the hot tub worked that kind of broke my heart that was one of the reasons I booked that hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

Stayed 1 night in Jun 2025

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities
The ceiling paint was torn out and the smell in the room was awful. Couldn't stay for a night and told the staff ti cancel it. The person who was at the front desk told me to cancel throughout the app. They didn't refund even if i left at the same day because i couldn't stand the smell in the room . I wouldn't recommend it.
Stayed 1 night in Jun 2025

6/10 Okay

Ashley

Travelled with family and small children
Liked: Amenities
Our first room smelled SO musty when the AC turned off after an hour we couldn’t take it anymore. They did provide another room real quick and it smelled a lot better.
Stayed 1 night in Jun 2025