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Mercure Jakarta Pantai Indah Kapuk

4.0 star property

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Photo gallery for Mercure Jakarta Pantai Indah Kapuk

Exterior
Outdoor pool
View from room
Meeting facility
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Housekeeping

Explore the area

View in a map
Jalan Pantai Indah Kapuk Kamal, Jakarta, 14470
  • Pantjoran Chinatown PIK
    ‪3 min drive‬
  • By The Sea PIK Shopping Center
    ‪4 min drive‬
  • White Sand Beach PIK 2
    ‪8 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪12 min drive‬

Room options

View all photos for Privilege, Room, 2 Single Beds

Privilege, Room, 2 Single Beds | 1 bedroom, in-room safe, desk, soundproofing

Privilege, Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Privilege, Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Jakarta Pantai Indah Kapuk

Eco-certified hotel connected to a shopping centre in Jakarta with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar and 24-hour room service. Housekeeping is available on request.
Mercure Jakarta Pantai Indah Kapuk offers 240 accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Mercure Jakarta Pantai Indah Kapuk, you'll be connected to a shopping centre and within walking distance of Pantjoran Chinatown PIK. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at NSNTR
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute drive from Pantjoran Chinatown PIK and a few minutes from San Antonio Beach PIK 2
Mercure Jakarta Pantai Indah Kapuk offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

The eco-certified Mercure Jakarta Pantai Indah Kapuk also features a garden, concierge services, and laundry facilities. Self parking is free.

This 4-star Jakarta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
NSNTR – This restaurant specialises in Regional cuisine and serves lunch and dinner.
On-site venue No. 2 – This bar only serves light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 208,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • NSNTR

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 700000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 208000 per person
  • Rollaway bed fee: IDR 700000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 9 PM
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Jakarta Pantai Indah Kapuk Jakarta
Mercure Jakarta Pantai Indah Kapuk Hotel Jakarta
Mercure Jakarta Pantai Indah Kapuk CHSE Certified

Mercure Jakarta Pantai Indah Kapuk Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 156 out of 336 reviews
Rating 8 - Good. 124 out of 336 reviews
Rating 6 - Okay. 35 out of 336 reviews
Rating 4 - Poor. 8 out of 336 reviews
Rating 2 - Terrible. 13 out of 336 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sze How

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fast checking and check out process
Stayed 2 nights in May 2025

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, easy to access to mall.
Stayed 3 nights in Apr 2025

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice professional staffing
Stayed 2 nights in Apr 2025

2/10 Terrible

LIAN BIN

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
My last stay; my room was so dimmed that I cannot even do works in room. Lighting conditions ba.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The distance from the airport
Stayed 1 night in Feb 2025

4/10 Poor

Nicholas

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is vary professional and polite. The hotel is vary clean and friendly. They have alot to do there, also its close to the airport.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Danny

Stayed 2 nights in Jan 2025

8/10 Good

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Andery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lidyawati

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Booked a king bed but they merge 2 single bed with some sharp edges poking out from the middle. Not very comforting to know there is a hidden danger
Stayed 1 night in Jan 2025

6/10 Okay

LIAN BIN

Business traveller
Liked: Staff & service
NA
Stayed 3 nights in Jan 2025

8/10 Good

Jansen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Loo, SEMENYIH

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Hardik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel, good location with good breakfast at the hotel. Connected to a mall for shopping or dining options.

10/10 Excellent

Lam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

kumalasari

Liked: Cleanliness, staff & service
Connected to mall. Nice to walk around
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Not the best Mercure compared to other locations

This mercure hotel cannot make it. 1- floor trap is disgusting 2- tissue box not filled. Hv to ask to top up 3- bathroom not big enuff to change 4- shower door turn outside so all water dripped outside bathroom 5- linen is very coarse 6- towel equally coarse
Stayed 3 nights in Oct 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficient business trip

Great lobby staff and very convenient location. Room is new but small issues with safe not working but fixed rapidly. There was solvent smell on first day in the floor but resolved. Why would you use solvents in enclosed space I don’t know ? They offer bikes and helmets, it is a great service but hotel can improve the maintenance of the bikes periodically. Breakfast quality was average, better to skip it.
Stayed 3 nights in Jul 2024