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Novotel Tangerang

4.0 star property

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Photo gallery for Novotel Tangerang

Pool
Building design
Check-in/check-out kiosk
Restaurant
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Jl Jenderal Sudirman No 01, Cikokol, Tangerang, Banten, 15117
  • Place, Balekota Mall
    ‪10 min walk‬
  • Place, TangCity
    ‪15 min walk‬
  • Place, Tangerang Old Market
    ‪5 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board

Executive Twin Room, 2 Single Beds

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Novotel Tangerang

Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Change of towels is available on request
Novotel Tangerang offers 266 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Tangerang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Novotel Tangerang, you'll be within walking distance of Balekota Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Square
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • 13 minutes on foot from Balekota Mall and a 2-minute drive from Modern Golf and Country Club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 19992 square feet (1858 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Tangerang. Free self parking is available.

This 4-star Tangerang hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
The Square – This restaurant specialises in international cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 200,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Square

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,992 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (229 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Saturday and Sunday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 200000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novotel Hotel Tangerang
Novotel Tangerang
Novotel Tangerang Hotel
Novotel Tangerang Hotel
Novotel Tangerang Tangerang
Novotel Tangerang Hotel Tangerang

Novotel Tangerang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 192 out of 410 reviews
Rating 8 - Good. 165 out of 410 reviews
Rating 6 - Okay. 38 out of 410 reviews
Rating 4 - Poor. 11 out of 410 reviews
Rating 2 - Terrible. 4 out of 410 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeksen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to dtsy
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

EFRAIM

Liked: Cleanliness, staff & service, amenities
Nice and clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for stay!
Stayed 11 nights in Mar 2023
Verified

10/10 Excellent

Soichiro

Liked: Cleanliness, staff & service
location is so good, near the airport.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility and proximity to airport.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kjetil Asbjoern

Liked: Cleanliness, staff & service, amenities
Good hotel in proximity (20 min taxi) to the Jakarta international airport. A door into the neighbor upscale mid-sized TangCity mall directly from the hotel lobby. Very good and diverse breakfast buffet. Nice pool and outdoor area next to it. Friendly and helpfull staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great place to stay in every time we visited Tangerang. Been Novotel customer since 2017. Nice staff , great food and clean facilities. Great Job Novotel Tangerang.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Iis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good but it would’ve been better if it’s free.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Wee Kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient location

Nice hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

MANHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough to stay at there.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Jeevithan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent, daughter loved the pool! Thank you!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Masatoshi

Liked: Staff & service, amenities, property conditions & facilities
I felt an enough comfort to stay here.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Pleasant Stay

Nice room layout and spacious bathtub. Just wish there is easier way to use the shower gel and shampoo while using the tub.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Wai Man

Disliked: Cleanliness, amenities
Room not clean, there was fingerprints on the cabinet door handles and stains on the table. I stayed in 7/floor, once I stepped out from the escalator there was the smell of old carpet. The pro is the outdoor bar next to the swimming pool. It was good to have dinner there when not hot in the evening. Quite relaxing to lay on the sofa with a glass of cocktail and nice food.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Sze wai

Liked: Staff & service, room comfort
Stayed here for 3 nights on a business trip. Location was great, connected to the Tangcity Mall, which meant loads of restaurant choices. Around 30mins taxi ride from CGK Airport. Room was spacious, but looked quite dated with stains seen everywhere. Nevertheless, still a pleasant stay overall.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jase

Liked: Amenities
Great
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this property for one night as we were on a layover to Bali. They upgraded us to a suite upon check in. Very nice hotel located above a mall. Close to lots of restaurants.
Stayed 1 night in May 2023
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Jan 2025
Verified

8/10 Good

Priyanti

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good location

Came here for a night. Location is the best part for Novotel if you need to be in Tangerang since it has direct access to the mall where you can have your meals and a small grocery shop. The room is basic otherwise.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Sing Kok

Liked: Cleanliness, staff & service
Room is too simple without sofa. chair has bad cushion.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel to stay with family.

Great Hotel above the TangCity Mall. Good breakfast spread. Strong wifi. Clean room. Hassle free during check in/out. No regrets.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached to TangCity Mall, it is very convenient. Staff is welcoming and forthcoming. I checked in very early in the morning coming back from umrah. The staff helped me and my wife settled down quickly with food and laundry. Highly recommended.
Stayed 2 nights in Dec 2024