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The Residences at The Ritz-Carlton Jakarta, Pacific Place

5.0 star property

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Photo gallery for The Residences at The Ritz-Carlton Jakarta, Pacific Place

Interior entrance
46-inch LED TV with cable channels, TV, DVD player
Grand Room, 2 Bedrooms, City View (Balcony) | Living room | 46-inch LED TV with cable channels, TV, DVD player
Executive Room, 3 Bedrooms, City View | Premium bedding, in-room safe, individually furnished, desk
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190
  • Place, Pacific Place
    ‪1 min walk‬
  • Place, Kidzania
    ‪3 min walk‬
  • Place, Gelora Bung Karno Stadium
    ‪17 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪35 min drive‬

Room options

View all photos for Grand Room, 1 Bedroom, City View

46-inch LED TV with cable channels, TV, DVD player

Grand Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Grand Room, 2 Bedrooms, City View (Balcony)

Premium bedding, in-room safe, individually furnished, desk

Grand Room, 2 Bedrooms, City View (Balcony)

10.0 out of 10
Exceptional
(4 reviews)
  • 123 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Executive Room, 1 Bedroom, City View (Balcony)

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 1 Bedroom, City View (Balcony)

  • 91 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Executive Room, 2 Bedrooms, Garden View

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 2 Bedrooms, Garden View

  • 133 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Executive Room, 3 Bedrooms, City View

Executive Room, 3 Bedrooms, City View | Premium bedding, in-room safe, individually furnished, desk

Executive Room, 3 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • 165 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • City view

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About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

Luxury Jakarta hotel connected to a shopping centre, steps from Pacific Place
This hotel features a full-service spa, an outdoor pool and a restaurant. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
The Residences at The Ritz-Carlton Jakarta, Pacific Place offers 132 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. This individually furnished accommodation includes dining tables. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels. Accommodation at this 5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, slippers and complimentary toiletries.

This Jakarta hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision.
With your stay at The Residences at The Ritz-Carlton Jakarta, Pacific Place, you're connected to a shopping centre and just a quick walk from Pacific Place. A full-service spa, an outdoor pool and a restaurant are available.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, deep-tissue massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Pacific Place and a 4-minute drive from Senayan National Golf Club
  • Airport shuttle service available for a fee
The Residences at The Ritz-Carlton Jakarta, Pacific Place offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A sauna, spa services, and a library are also featured at the luxury The Residences at The Ritz-Carlton Jakarta, Pacific Place. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 9:30 AM.
The Residences at The Ritz-Carlton Jakarta, Pacific Place has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 330,000 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (IDR 330,000 per day); wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (IDR 120,000 per day)
  • Valet parking on site (IDR 170,000 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 9:30 AM for a fee: IDR 278,000 to 336,380 for adults and IDR 98,000 to 118,580 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour pool access
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (146 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 39 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Residences at The Ritz-Carlton Jakarta, Pacific Place

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 550000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately IDR 278000 to 336380 for adults and IDR 98000 to 118580 for children
  • Fee for in-room wireless Internet: IDR 330000 per day (rates may vary)
  • Fee for in-room wired Internet: IDR 330000 per stay (rates may vary)
  • Fee for wireless Internet in public areas: IDR 330000 per day (rates may vary)
  • Fee for wired Internet in public areas: IDR 330000 per stay (rates may vary)
  • Airport shuttle fee: IDR 440000 per vehicle (one-way)
  • Self-parking fee: IDR 120000 per day
  • Valet parking fee: IDR 170000 per day
  • Rollaway bed fee: IDR 550000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel

The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 125 reviews
Rating 8 - Good. 33 out of 125 reviews
Rating 6 - Okay. 9 out of 125 reviews
Rating 4 - Poor. 5 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Evi C

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge and clean
Stayed 2 nights in Sep 2025

8/10 Good

IMRAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Kitchen needs an upgrade and the sitting area, other then that, the view was super!
Stayed 4 nights in Sep 2025

10/10 Excellent

Zan Yi Ian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with large rooms that can accommodate families! Loved the 3 bedroom apartment that had a separate helper’s room. Breakfast was great with a semi buffet approach, staff were helpful especially the concierge team who were very helpful with coordinating deliveries for us. The rooms were comfortable with great beds and pillows. The only downside was the age of the rooms and the lack of usb charging ports, definitely something for management to consider installing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ben, Tamuning

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Wan Tat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and hotel staff are amazing, and it is a premium service apartment choice in Jakarta. Highly recommended
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Stayed 4 nights in Jan 2025

10/10 Excellent

Manuel Von

Stayed 2 nights in Jan 2025

10/10 Excellent

Imad

Stayed 4 nights in Jan 2025

10/10 Excellent

Chandra, Sunnyside

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I of four, which includes a three and 5-year old, loved our 5 days at the Ritz Carlton Pacific Place. What sets itself apart are its service, location, and amenities. The hotel has world-class service from the staff, including breakfast, front desk, concierge, spa, and pool. I’d like to thank Roch Fari from the spa and pool, who was extremely helpful and attentive. This location cannot be beaten; few hotels in Jakarta can provide everything you need within Pacific Place Mall. It’s within steps of the Jakarta MRT to get around the city and Hutan Kota. I will return in the future because my family loves the pool, and I especially love the amenities, such as the whirlpool, cold plunge, and steam room.
Stayed 4 nights in Dec 2024

10/10 Excellent

MR Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmad

Stayed 5 nights in Jul 2024

10/10 Excellent

Noor Fairuza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent.
Stayed 2 nights in Jun 2024

6/10 Okay

Ben, Tamuning

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trips with Kids

Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected. After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍
Stayed 3 nights in May 2024

10/10 Excellent

Viktor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Catherine

Stayed 1 night in Dec 2023

10/10 Excellent

AHMED

Stayed 3 nights in Nov 2023

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Arivazagan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and clean. location ideal for meetings and restaurants just next to the mall
Stayed 2 nights in Aug 2023

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Tina

Liked: Cleanliness
Stayed 4 nights in Aug 2023

10/10 Excellent

Yashaswi

Stayed 1 night in Jun 2023