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The Westin Jakarta

5.0 star property

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Photo gallery for The Westin Jakarta

2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Parking available
  • Breakfast available
  • Spa

Explore the area

Map
Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, 12940
  • Kuningan City Mall
    ‪3 min walk‬
  • Kota Kasablanka Mall
    ‪13 min walk‬
  • Grand Indonesia
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium King Room

Premium King Room | Premium bedding, down duvets, minibar, in-room safe

Premium King Room

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Double Beds

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Renewal Corner Room

Renewal Corner Room | Premium bedding, down duvets, minibar, in-room safe

Renewal Corner Room

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Queen Room

Premium Queen Room | Premium bedding, down duvets, minibar, in-room safe

Premium Queen Room

  • 59 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin Suite

Westin Suite | Premium bedding, down duvets, minibar, in-room safe

Westin Suite

  • 166 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 270 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down duvets, minibar, in-room safe

Executive Suite

  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Jakarta

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna. Change of bedsheets is available on request
The Westin Jakarta offers 256 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness centre and in-room fitness.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at The Westin Jakarta, you're just a quick walk from Golden Triangle. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at Seasonal Tastes, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute drive from Kota Kasablanka Mall and 5 minutes from Blok M Square
  • Airport shuttle service available for a fee
The Westin Jakarta offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin Jakarta. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Seasonal Tastes – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Henshin – This fine-dining restaurant specialises in Peruvian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Daily Treats – On-site café. Open daily.
Henshin Bar – On-site rooftop bar. Open daily.
Alfresco Bar – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Secured, covered valet parking on site (IDR 100,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 248,000 for adults and IDR 124,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Alfresco Bar
  • Daily Treats
  • Henshin
  • Henshin Bar
  • Seasonal Tastes

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Workout equipment

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 363000.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 248000 for adults and from IDR 124000 for children
  • Airport shuttle fee: IDR 490000 per room (one-way)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 363000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Westin Jakarta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Westin Jakarta Hotel
Westin Jakarta
The Westin Jakarta Hotel
The Westin Jakarta Jakarta
The Westin Jakarta Hotel Jakarta

The Westin Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 219 reviews
Rating 8 - Good. 46 out of 219 reviews
Rating 6 - Okay. 11 out of 219 reviews
Rating 4 - Poor. 3 out of 219 reviews
Rating 2 - Terrible. 3 out of 219 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Thatcher

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Might not be worth it.

Rooms are beautiful and comfortable but had an odd experience when I tried to charge our dinner at Henshin (top floor restaurant/bar) to my room. Since dinner was more than my deposit they would not let me charge to my room unless I added to the deposit, essentially making me pre-pay for dinner. I have elite BonVoy status and have stayed at this hotel in the past. Big miss for management. Shameful. (And Henshin is not worth the money. Menu selection is odd, drinks were not good, and the service was shockingly bad considering how much staff they have on hand).
Stayed 1 night in Mar 2025

10/10 Excellent

Han Ay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Norihiko

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Scam alert for those staying at Westin Jakarta

I rate the hotel’s service as being less than poor mainly because what happened at its “rooftop” bar called Henshin. On Dec 30, a friend and I went to the bar, and I ordered a 50-milliliter glass of Japanese whisky Yamasaki 12 which was priced at 1.625 million rupiah (roughly $100). Despite being on the menu, Yamasaki 12 was not available, and the person who took the order recommended another Japanese whisky brand called Hakushu. Thinking Hakushu was in a similar price range since the waiter at a Westin Hotel bar was recommending, I relented without actually checking its price with him or on the menu. You guess it right: I should have checked Hakushu’s price since I was hit with a bill totaling 4.386 million rupiah (roughly $270) at the end of the evening. My Hakushu double or 50 milliliters was 4 million rupiah plus and my friend’s share was smaller since he ordered a soft drink. When I checked out the next day, the desk’s duty manager was sympathetic, but I didn’t ask for a reimbursement since I should have checked the price of Hakushu. Henshin’s (bar’s) manager a few days later emailed me and the person apologized “if there was a shortfall regarding the service from my team.” When I explained (again) what happened with my order, the person denied it was a scam. “In Westin, we care about the value of integrity and I believe my team didn't mean to scam you but it is more on how to communicate better.” Yeah, right.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wei Chong George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Chris

Stayed 7 nights in Oct 2024

10/10 Excellent

PARIMALA

Liked: Cleanliness, staff & service
Great Breakfast, But Rooms Need an Update I recently stayed at The Westin Jakarta, and while my overall experience was positive, there were a few aspects that stood out for different reasons. Let me start with the highlight of my stay—the breakfast buffet. It was absolutely fantastic! There was an incredible variety of dishes, and I was thrilled to find a South Indian food selection as well. The quality of the food was excellent, and the options catered to various tastes, making breakfast one of the best parts of my experience. However, when it comes to the rooms, I found the interior to be quite outdated. Although the room was clean and comfortable, the decor felt like it belonged to an older hotel. The furnishings and overall ambiance gave off a somewhat tired feel, and I believe the rooms could benefit from a modern refresh to match the high standards of the hotel’s other offerings. While The Westin Jakarta still offers a comfortable stay, especially with its amazing breakfast, I think a room upgrade would make it an even
Stayed 1 night in Sep 2024

10/10 Excellent

Peng Wah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite room. Excellent customer service and staffs
Stayed 2 nights in Jun 2024

10/10 Excellent

Muhmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrrived we were greeted with open arms.Mohanmad Rofiq was great, Room was beautifully. Thanks for the cake for our wedding anniversary. The restaurant staff were amazing. From Siti ,Natalia Tony and all the wonderful kitchen staff all amazing. We will definitely come again
Stayed 2 nights in Jun 2024

10/10 Excellent

Roslina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 2 nights in May 2024

10/10 Excellent

Mehfooz Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and friendly staff. Front desk Fernandes was very helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Jan 2024

10/10 Excellent

Samson

Business traveller
Well trained staff.
Stayed 1 night in Aug 2023

8/10 Good

Amar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Jakarta, highly recommend. Staff were very helpful and the food was amazing
Stayed 4 nights in Aug 2022

10/10 Excellent

Shuet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the rooms is amazing, we can see a big part of Jakarta.
Stayed 8 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel with amazing views over Jakarta

We had a wonderful few-night stay at this hotel. The rooms are spacious with amazing views over Jakarta CBD. Excellent services and a wide range of foods are offered for breakfast. A highly recommended hotel for staying in central Jakarta.
Stayed 2 nights in Jun 2022

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night layover to Bali - perfect

Stayed 1 night in Mar 2022

10/10 Excellent

AbdulHafeedh

Stayed 1 night in Mar 2022

10/10 Excellent

AbdulHafeedh

Stayed 2 nights in Mar 2022

10/10 Excellent

Mellysa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Sungho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rest I needed and got it

There's lots of five stars hotels in Jakarta but wisten is one of the best among them.
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

10/10 Excellent

joyneke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020