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Sinclairs Retreat Dooars

3.0 star property

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Outdoor banquet area
Games room
Outdoor pool
Lobby sitting area
Wooden Cottage Room | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Chalsa Hill Top, Chalsa, Mal, West Bengal, 735 206
  • Gorumara National Park
    ‪13 min drive‬
  • Malbazar Park
    ‪15 min drive‬
  • Nagrakata Park
    ‪21 min drive‬
  • Gangtok (PYG-Pakyong)
    ‪84 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sinclairs Retreat Dooars

Suburban resort with free breakfast and steam room
This resort features an outdoor pool, a restaurant and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and free train station pick-up. Additionally, a snack bar/deli, a steam room and a conference centre are on-site.
Sinclairs Retreat Dooars offers 69 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 21-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Features at Sinclairs Retreat Dooars include free breakfast, WiFi in public areas and self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at The Palm Terrace
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, complimentary bicycles and a playground
  • 10 minutes by car from Gorumara National Park and 15 minutes from Malbazar Park
  • Free train station pick-up shuttle service
Sinclairs Retreat Dooars offers its guests a kids' pool, an outdoor pool, a steam room, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 4898 square feet (455 square metres) and includes a conference centre. Spa services, a library, and barbecue grills are also featured at the family-friendly Sinclairs Retreat Dooars. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Mal resort.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 9:00 AM.
The Palm Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour train station pick-up shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Palm Terrace

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Library
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,898 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 floor
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1800 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 1800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sinclairs Retreat Dooars offers transfers from the train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dooars Sinclairs
Sinclairs Dooars
Sinclairs Retreat
Sinclairs Retreat Dooars
Sinclairs Retreat Dooars Chalsa
Sinclairs Retreat Dooars Hotel
Sinclairs Retreat Dooars Hotel Chalsa
Sinclairs Retreat Dooars, Chalsa Jalpaiguri, India - West Bengal
Sinclairs Retreat Dooars Resort Jalpaiguri
Sinclairs Retreat Dooars Resort
Sinclairs Retreat Dooars Jalpaiguri
Sinclairs Retreat Dooars Jalp
Sinclairs Retreat Dooars Mal
Sinclairs Retreat Dooars Resort
Sinclairs Retreat Dooars Resort Mal

Sinclairs Retreat Dooars Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jigme

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Areas first improvement are:- 1. Inadequate staffing 2. Waiters not attentive or happy 3. Insufficient signs around resort . No area maps at all 4. No taxis available ( outbound) from the resort 5. Bathroom not too clean. 6. Limited dining options 7. Buildings not cost of fresh paint. Otherwise excellent location. Just needs good management
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The Spa facility was not there as was advertised in the website.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Stayed 1 night in Oct 2019

10/10 Excellent

Syama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Resort among picturesque tea gardens

It was an amazing experience in this lovely well maintained Resort in North Bengal. It is well managed and almost every bit of it was perfect over there. Spacious accommodation, well laid cottages, lush green lawns, delicious food and smiling staff. Overall it was a great experience.
Stayed 3 nights in Apr 2019

10/10 Excellent

Soumyadip, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent getaway at Sinclairs Retreat Dooars

Amazing experience, helpful staff, nice decor of rooms, picturesque campus, amazing food that is to Chef Jaydeb. This is the perfect experience you would expect in a getaway. Thanks a lot, Sinclairs Retreat Dooars.
Stayed 5 nights in May 2018

10/10 Excellent

Jayanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay at Dooars

We visited Dooars from Kolkata for two days. Altogether six of us (including one child, and three seniors) had a wonderful stay at Sinclairs Chalsa, at nature's lap, with all modern amenities, and serene backdrop of hills and clouds. All the special meal requests were taken care of by chef Joydeb and his team, and the reception staff was very friendly. Only drawback, the pick-up and drop-off service from IXB airport was less than satisfactory and outrageously expensive. The driver was not willing to come to the terminus (maybe to avoid paying parking fee) and wanted us to walk for a long distance to the car, which we refused, and that made him unhappy. While dropping, he almost made us miss the flight, dropped the luggage on the floor, and one of the bags broke. All this while we paid 8000 Rs up and down for the transport service.

10/10 Excellent

aniruddha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you.

We had a great experience, everybody was warm, welcoming and helpful. Especially the chef Joydeep and the young lady from the restaurant who trudged all the way to our hotel room to deliver milk for our baby, even late at night, never once losing her charming smile. Would have loved to mention her by name, but forgot to ask her for it.
Stayed 4 nights in Jan 2018

8/10 Good

Rishab Jain, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Very Happy. Hotel service was very Good. Especially chef Joydeb made awesome food. Candle light dinner setup was perfect.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Average stay, beautiful gardens and location.

Good location and gardens. Food was repetitive and boring. Front office desk staff and room service staff not helpful. They were just doing their job and nothing more. No wifi in the rooms. Mobile signal very poor in most of the property. Shower was pathetic. Bedside lamps were for decoration, not for reading.
Stayed 2 nights in Jun 2017

4/10 Poor

Shibji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad

8/10 Good

Vagabonds!, Awesome

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great family trip!

Comfortable

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was, overall, wonderful with the exception that the pre-paid, hotel-arranged driver did not arrive to transport us from the airport to the hotel; and, despite calling all available phone #'s, we could not get through to either the local hotel or corporate headquarters for assistance.