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Victoria Hotel

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Photo gallery for Victoria Hotel

A modern lobby with a seating area, a large window with a view of the street, and a unique hanging light fixture.
The exterior of Victoria Hotel with a clear entrance, visible signage, and a parked car inside.
Restaurant
Restaurant
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
8 al-Masoudi Street, Jerusalem, 19374
  • Place, Damascus Gate
    ‪8 min walk‬
  • Place, Temple Mount
    ‪10 min walk‬
  • Place, Mount of Olives
    ‪12 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪54 min drive‬

Room options

View all photos for Triple Room

A hotel room with three single beds, wooden flooring, and a nightstand with a phone.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Two single beds with white linens, a wooden nightstand with a phone and a lamp, and a patterned blanket on each bed.

Standard Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two beds, a radiator, and a picture on the wall.

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Two single beds with white linens, a wooden nightstand with a phone and a lamp, and a patterned blanket on each bed.

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Victoria Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and a meeting room are on-site.
Victoria Hotel offers 49 accommodations with a safe and a hairdryer. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Victoria Hotel, you're just a quick walk from Mount Herzl. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Middle Eastern cuisine while dining at Victoria Restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Mount Herzl and 8 minutes on foot from Garden Tomb
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Victoria Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Jerusalem hotel is smoke free.

Victoria Restaurant – This restaurant specialises in Middle Eastern cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Victoria Restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: ILS 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Victoria Hotel Jerusalem
Victoria Jerusalem
Victoria Hotel Hotel
Victoria Hotel Jerusalem
Victoria Hotel Hotel Jerusalem

Victoria Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 241 reviews
Rating 8 - Good. 94 out of 241 reviews
Rating 6 - Okay. 62 out of 241 reviews
Rating 4 - Poor. 14 out of 241 reviews
Rating 2 - Terrible. 12 out of 241 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and breakfast buffet was excellent.
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

david

Liked: Staff & service, amenities, property conditions & facilities
The staff are very helpful and the breakfast buffet very good.
Verified review

10/10 Excellent

Rokan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet location, helpful employees, nice breakfast service.
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, it is near Harod’s Gate in Jerusalem.
Verified review

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff Most friendly people
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ver nice and helpful
Stayed 5 nights in Sep 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness

Great staff

Hotel starting to show its age, but was clean and comfortable Helpful and friendly staff
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, room comfort

Enjoyable stay!

This was a great location to walk to Old Jerusalem and surroundings like mount of olives and Gethsemane. The staff was excellent and helped make the stay. Not many area restaurants but was recommended Hotel Jersulam gardens where we ate and drank every night. Their staff was so friendly generous and outstanding food..will definitely recommend this hotel but it is rather “tired” and could use updating.
Stayed 5 nights in Nov 2022
Verified review

6/10 Okay

Frank Joseph Wilson,

Liked: Staff & service
Not in a nice area though it was convenient. The staff was wonderful! They made is into a positive. Very kind and very helpful staff.
Stayed 13 nights in Jul 2023
Verified review

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of this hotel is the Front Desk service. They are all nice and very helpful people working at the desk, and will help with just about anything. The rest of the staff is friendly too. A mostly comfortable and quiet hotel in a good location, if you don't mind older furniture and bathroom facilities. Overall a great experience here.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anita at front desk was very helpful and very kind

Anita at the front desk was very helpful and very kind. She arranged the tours and transports. She saw to it what we needed in our stay and gave us clear view of city informations. We gave her a tip of $40 and we could had given more for what she deserved. Anita of Victoria hotel was amazing.
Stayed 4 nights in Nov 2022
Verified review

6/10 Okay

lizzy

Liked: Cleanliness, staff & service
old but clean
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 13 nights in Aug 2023
Verified review

4/10 Poor

John

Disliked: Property conditions & facilities
The property was conveniently located. We picked this hotel because it stated it had parking. When we got there that was not the case. We spent a lot of extra money having to park in a distant parking garage.
Stayed 13 nights in Oct 2022
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likek the special attention I received from the personnel, they are very friendly, and i would personally would like to tank Anita, she went way beyond her duties and helped me to book a last minute trip to Petra, Jordan. High five Anita i really appreciate your assistance
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

JORGE AURELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Not Tv and dining
Stayed 12 nights in Oct 2022
Verified review

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good with this hotel not clean at all we were chocked it is not even 2 stars please you have to be more helpful to us when we booked with you
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Gerardo andres

Liked: Cleanliness, staff & service, property conditions & facilities
el trato del personal y su ayuda en el tiempo critico que pasamos durante la guerra. ellos se esforzaron mas de lo necesario .
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Andreas

Liked: Cleanliness, staff & service

Dito

War Okay
Stayed 7 nights in Sep 2023
Verified review

4/10 Poor

Ludwig

Das Zimmer war sehr klein, kein Fenster nach außen (nur in einen Schacht), es war sehr laut.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING STAFF

The staff was absolutely amazing. The people who worked the desk were most helpful and friendly. The breakfast was absolutely excellent, one of the best I have ever had. Once again the staff at the restaurant were extremely friendly and helpful. The location was absolutely perfect, walking distance to everything. I would highly recommend this hotel to everyone. It was a great stay.
Stayed 5 nights in Nov 2022
Verified review

6/10 Okay

aysan

Beklentileri yüksek olmayanlar için, iyi bir kahvaltı ve tarihi Kudüs'e yakinlik tercih sebebi olabilir.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anita la réceptionniste adorable !!! serviable tout le temps prête a nous aider. les serveurs de la cuisine , super hyper gentils avec nous. un matin il n'y avait plus de croisant et j'ai dit que bon j'étais déçue. ils sont allés en chercher a la boulangerie d'a coté !! Hôtel un peu vieillot , aurait besoin d'être rafraichie. très bel emplacement, proche de tout . nous avons pris une seule fois l'autobus tellement tout pouvait se faire a pied.
Stayed 9 nights in Sep 2022
Verified review

8/10 Good

Guillermo K Matsumoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicacion
Stayed 4 nights in Jun 2022
Verified review

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

More pluses than minuses

This small hotel was a bit hard to find since it's on a back street. The lobby is fresh and modern; the upstairs and rooms are adequate but definitely need an update. The staff was pleasant, helpful and responsive. The breakfast was more than ample if you like a Middle Eastern spread, which I do. The room was small and a bit noisy during the day from traffic and children in the nearby school, but I was mostly out during the day. The location is very close to the Old City and easy to reach by public transportation.
Stayed 2 nights in Jun 2022