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Bay and Basin

3.0 star property

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Photo gallery for Bay and Basin

Enjoy breathtaking ocean views and serene surroundings.
Sit and unwind in a serene outdoor setting with a round table and comfortable chair.
Hotel nestled among lush greenery along a scenic road.
Relax in a classic space with a round table, green foliage, and a comfortable armchair.
Comfortable room with two beds, microwave, and refrigerator, featuring a modern design and wall-mounted artwork.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Free WiFi
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
4 Paradise Beach Road, Sanctuary Point, NSW, 2540
  • Saint Georges Basin Country Club
    ‪3 min walk‬
  • Paradise Beach Reserve
    ‪14 min walk‬
  • Booderee National Park
    ‪12 min drive‬

Room options

View all photos for Premium Apartment, 1 King Bed with Sofa bed, Non Smoking

Premium Apartment, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, individually decorated

Premium Apartment, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Relax in a stylishly designed room with a comfortable bed, a potted plant, and a beautiful abstract art piece.

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Relax in a stylish room with a large bed, a comfortable chair, and a beautiful painting of a tropical scene.

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Twin Room

Enjoy a peaceful retreat with two single beds, a nightstand, and a lamp, plus a comfortable workspace near the window.

Family Twin Room

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Similar properties

Boats fill the marina, offering access to water activities and a blend of urban and natural environments.

Jervis Bay Motel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.4 out of 5, Excellent, (588)
The price is CHF 74
for 1 room
includes taxes & fees
25 Aug - 26 Aug
Jervis Bay Motel

About this property

Bay and Basin

Motel with free parking, in the vicinity of Collingwood Beach
Along with a snack bar/deli, this smoke-free motel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a library, express check-in and express check-out are on-site. Housekeeping is available on request.
Bay and Basin offers 8 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Bay and Basin, you're just a quick walk from Saint Georges Basin Country Club. You'll find features such as free WiFi in public areas and free self-parking, plus a snack bar/deli. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • To-go breakfast served daily for a fee
  • Amenities include a business centre, laundry facilities and library
  • 7 minutes by car from Collingwood Beach and 8 minutes from Jervis Bay
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business centre on site. A library, tour/ticket assistance, and a garden are also featured at Bay and Basin. Free self parking is available.

This 3-star Sanctuary Point motel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily breakfast to-go available 8:00 AM to 10:00 AM for a fee: AUD 20 per person
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 2 PM - 6 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Saturday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: AUD 30 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately AUD 20 per person
  • Pet fee: AUD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
The front desk at this property is open daily from 2 PM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bay n Basin Lodge Sanctuary Point
Bay n Basin Sanctuary Point
Bay n Basin
Bay n Basin Lodge
Bay and Basin Motel
Bay and Basin Sanctuary Point
Bay and Basin Motel Sanctuary Point

Bay and Basin Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 183 reviews
Rating 8 - Good. 59 out of 183 reviews
Rating 6 - Okay. 25 out of 183 reviews
Rating 4 - Poor. 10 out of 183 reviews
Rating 2 - Terrible. 10 out of 183 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the country club and in a convenient area with the local customer base i have in the area.
Stayed 1 night in May 2025

4/10 Poor

Joao

Stayed 1 night in May 2025

2/10 Terrible

Elly

Stayed 2 nights in Apr 2025

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a pleasant stay at Bay and Basin in Sanctuary Point. The staff are super nice and helpful. Beds are comfortable and rooms are spacious. Super chuffed that we also got a room upgrade. Would definitely recommend this motel!
Stayed 1 night in May 2025

8/10 Good

Warwick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in was a phone call and vocal instructions on how to access the property and room never saw a staff member or person and so any problems couldn't be relayed and was a bit painful waiting till after 2 pm before you could even call the owner or manager.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sherryn

Travelled with pets, Travelled with partner
Liked: Amenities
Great position with country club across the road with excellent meals clean and comfortable - great for our 1 night stay - bed was comfortable and shower was good too Good food at the local coffee shop
Stayed 1 night in Apr 2025

6/10 Okay

Yasmine

Liked: Cleanliness, staff & service, amenities
Not bad. Clean. Might not book again as i got scared going there as i did not see there are employees onsite.
Stayed 1 night in Apr 2025

2/10 Terrible

Jason

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

4/10 Poor

Ann

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We were there for 4 nights, not offered clean towel, had to go and buy toilet paper. Tea and coffee not topped up. Generally not a good experience
Stayed 4 nights in Apr 2025

8/10 Good

Arnel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located in terms of exploring the Jervis Bay area, just a few minutes drive to Vicentia, Huskisson & Hyams Beach. While in the Sanctuary Point locality, it's all short walks to the shops, restaurants & take away shops. Bay & Basin by itself is a very comfortable place of stay with a well maintained & clean room (Family Room) and it's got all the basic necessities expected for this kind of accommodation, eg. nice comfy bed, Aircon, clean bathroom complemented by a steady stream of warm temp shower water. There is also a Microwave & Coffee/Tea Facility. A Toaster would be a good addition to the room, just a suggestion. The remote check-in process was a breeze, thanks to Kerry for guiding us through the way to access the property. There are a few more things that are good to mention about this place but these are the main ones that I can think of. Would consider staying again in the future & recommend Bay & Basin as a great place of stay when in the Jervis Bay area.
Stayed 3 nights in Apr 2025

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and room a good size. Will consider again.
Stayed 2 nights in Apr 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We never made it!!! Why you think we stayed is beyond me. I called you four times & left messages but with no response at all I have sent two emails through Expedia with no response. You are welcome to call me on the number on my booking & unreturned phone calls Expedite tried to call you twice to discuss our predicament but was unable to contact you which is the same as my experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leedia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location , clean and comfortable stay
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay close to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable stay - just what we needed
Stayed 1 night in Apr 2025

8/10 Good

Zeke

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is superb, right next to the shopping centre, right next to everything in the town. The property condition is 7/10, but great value given the price.
Stayed 1 night in Mar 2025

8/10 Good

Vic

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, roomy and very pet friendly
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The term "Boutique Hotel" is misleading for this motel. It's an old building, but the room is modern and clean, although the bathroom seems to be designed for tall people. I'm 182cm(6ft) tall and found the basin too high. There was no room service during my four night stay leading to my suggestion that a two night stay is the limit.
Stayed 4 nights in Feb 2025

6/10 Okay

Elaine

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We were of the understanding that we would be on the ground floor and really struggled with the stairs. Also a shower chair would have been appreciated.
Stayed 2 nights in Feb 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was lovely, all very clean and nicely decorated. Great location, right across the road from the Country Club for dinner. Easy walk to the waters edge and cafe.
Stayed 1 night in Feb 2025

6/10 Okay

Adam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hairs left all over unit, with no benches evidently wiped clean. Two single beds, connected to make queen bed. Very pricy for what was offered.
Stayed 1 night in Feb 2025

4/10 Poor

Nicolas George's Moussa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Foyer was smelly , not the condition for the money we paid
Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness
Information supplied did not indicate that there were no ground floor units. A lot of stairs. Room was a little cramped.
Stayed 1 night in Jan 2025

4/10 Poor

Bernadette

Disliked: Staff & service
Stayed 2 nights in Jan 2025