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Juneau Hotel

3.0 star property

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Photo gallery for Juneau Hotel

Lobby
Lobby sitting area
Interior entrance
Suite, 1 Queen Bed | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
1200 W 9th St, Juneau, AK, 99801
  • Place, Alaska Governor's Mansion
    ‪8 min walk‬
  • Place, Alaska State Capitol
    ‪11 min walk‬
  • Place, Mount Roberts Tramway
    ‪2 min drive‬
  • Airport, Juneau, AK (JNU-Juneau Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Suite, 1 Queen Bed

8.4 out of 10
Very good
(40 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area | Flat-screen TV

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Juneau Hotel

Hotel in Juneau with free airport shuttle and fitness centre
This smoke-free hotel features a fitness centre, a business centre and conference space. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Juneau Hotel offers 74 accommodations with washers/dryers and a safe. This accommodation is furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Juneau Hotel. During your stay, you're just a quick walk from Gastineau Channel. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Gastineau Channel and 9 minutes on foot from Juneau Arts and Humanities Council
  • Free airport and ferry terminal shuttle service
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 690 square feet (64 square metres) and includes conference space. A roundtrip airport shuttle during limited hours and A ferry terminal shuttle are free. A fitness centre, a vending machine, and a picnic area are also featured at the business-friendly Juneau Hotel. Self parking is free.

This 3-star Juneau hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 690 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Juneau Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Juneau Hotel.

Property is also known as

Juneau Hotel Alaska
Juneau Hotel Hotel
Juneau Hotel Juneau
Juneau Hotel Hotel Juneau

Reviews

Juneau Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 302 out of 550 reviews
Rating 8 - Good. 171 out of 550 reviews
Rating 6 - Okay. 45 out of 550 reviews
Rating 4 - Poor. 20 out of 550 reviews
Rating 2 - Terrible. 12 out of 550 reviews

Reviews

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

8/10 Good

Richard, Oracle

Liked: Cleanliness, staff & service, property conditions & facilities
Great people. Not so convenient to the downtown restaurants and bars.
Stayed 2 nights in Jul 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
They have it down. No worries. Would have liked to have a broader selection on TV but other than that, great stay
Stayed 1 night in Jul 2025

6/10 Okay

Jo

Stayed 2 nights in Jul 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Called hotel for airport pickup and they seem confused as to picking up guests at airport. Had to call an Uber to get from airport to hotel. Hotel should reimburse customers for Uber costs if they can’t fulfill advertised services
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice 1 bedroom room with a beautiful park strips away. Bonus airport shuttle.
Stayed 2 nights in Jul 2025

10/10 Excellent

ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to town and airport. A little loud. But otherwise good choice.
Stayed 1 night in Jul 2025

2/10 Terrible

Jake

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle, no AC, Noisy, lacking customer service. Needs improvement.
Stayed 1 night in Jul 2025

10/10 Excellent

Alan Douglas

Stayed 1 night in Jul 2025

6/10 Okay

Zoran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you have a car..hotel was great..no car the extra walking got annoying. The staff was great and our room was very spacious.
Stayed 2 nights in Jul 2025

8/10 Good

Lisa, Fenton

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel was OK for a 2 night stay. We had reserved 2 rooms and 1 of our rooms was not cleaned when we checked in. We had to move to another room. Some staff was very helpful, while others didn't seem to know what they were doing. The traffic noise was very loud day and night.
Stayed 2 nights in Jul 2025

8/10 Good

Philip, Seattle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
1 BR queen, with sofa bed in large sitting area, full kitchen and fridge. Sofa bed was bad, thin mattress, could feel springs. Had to ask for sofa bed sheets etc but no problem getting them. Shuttle service good, must reserve in advance. Walkable to sights in town though a little further than other downtown hotels. Helpful and friendly staff. Value about average for pricey Juneau in summer.
Stayed 1 night in Jun 2025

6/10 Okay

Clay

Stayed 1 night in Jul 2025

8/10 Good

David

Stayed 3 nights in Jul 2025

6/10 Okay

Antony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced and average at best

It’s not downtown Juneau. It’s a 30 minute walk from downtown- a long walk in the rain. No breakfast or any food available. If I was paying $100-150/night it would have ok value but for nearly $300/night, I expected better, a lot better.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Brad

Stayed 1 night in Jul 2025

10/10 Excellent

Susan

This was like having our own 1-bedroom apartment, right on the ocean and walking distance to down town. We loved the kitchen and having a washer/dryer. Wonderful place to stay!
Stayed 3 nights in Jul 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The suites offer loads of space compared to most hotels and a nice view! Decor is out dated but the space made up for that. Staff was helpful and accommodating
Stayed 1 night in Jul 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, room comfort
Clean, comfortable suite with older amenities. July 3rd was a loud night with local fireworks celebration , but the locals were having a blast (more power to them). About a mile walk to downtown, but it was a nice walk and a welcome after a day of flying.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Stayed 3 nights in Jun 2025

8/10 Good

Rinat

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly. Nice location. Outdated hotel, but they keep it maintained. The bed was not comfortable and the pull out sofa was horrible.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was not ready when we arrived, we had to wait almost 1/2 hour because it was not clean yet. The bathroom did not have any hooks or bars to hang towels on which was frustrating.
Stayed 1 night in Jun 2025