Bill was super easy to communicate with - both before and during our stay, when there was an issue with the wifi, which he kindly proactively addressed. The condo is in an older building, but this unit is just absolutely beautifully remodeled - everything in the unit is super nice! The kitchen is amazing, washer dryer is a real bonus, and we felt spoiled having two full bathrooms for our family (teens loved it). We had very full, active days, so didn't spend as much time there as we might have liked, but the location is really perfect - easy walking to tons of local businesses, restaurants and bars, and even a luau, which we did our last night. The parking is also great - in a garage with plenty of spaces, which is such a benefit. The only thing I'd advise people to consider is to look at the pictures- they are totally accurate - and whether you will be comfortable with being right on a popular local beach with lots of people strolling by. We kept some of the shades drawn for this reason (definitely in the bedrooms), but we were certainly able to enjoy the views from the patio and ocean facing windows. Again - this is a personal preference, and others might not care at all. As others have noted, there are bright security lights at night (building wide - not just this condo), but these are right above the patio - not the bedrooms - and it's nice and dark/quiet for good sleep in both bedrooms. We'd love to return and spend more time in the future.