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PACIFIC 19 Kona

3.5 star property
VIP Access

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Photo gallery for PACIFIC 19 Kona

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby
Café
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

View in a map
75-5646 Palani Rd, Kailua-Kona, HI, 96740
  • Place, Kailua Pier
    ‪2 min walk‬
  • Place, Kailua-Kona Wharf
    ‪2 min walk‬
  • Place, Kamakahonu Beach
    ‪3 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Partial Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Partial Ocean View

Double Room, Partial Ocean View | View from room

Double Room, Partial Ocean View

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed, Pool View

7.2 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Double Room, Pool View

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed (Town View)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed (Town View)

8.4 out of 10
Very good
(46 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Town View)

View from room

Double Room (Town View)

8.0 out of 10
Very good
(21 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Double Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ohana)

Suite (Ohana) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite (Ohana)

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment Suite

Apartment Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Apartment Suite

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

PACIFIC 19 Kona

Hotel with an outdoor pool, in the vicinity of Kahalu'u Beach Park
An outdoor pool, a coffee shop/cafe and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
PACIFIC 19 Kona offers 122 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the shopping around PACIFIC 19 Kona. During your stay, you're just a quick walk from Kailua Pier. Free WiFi in public areas, an outdoor pool and a coffee shop/cafe are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the café
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a lift and a water dispenser
  • Guests have great things to say about the proximity to shopping and the location
  • 5.4 mi (8.8 km) from Kahalu'u Beach Park and 11.7 mi (18.9 km) from Mahai'ula Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. WiFi is free in public spaces. PACIFIC 19 Kona also features an outdoor pool, laundry facilities, and pool umbrellas. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of PACIFIC 19 Kona was completed in April 2023.

This 3.5-star Kailua-Kona hotel is smoke free.

The Café at P19 – On-site café.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • The Café at P19

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1970
  • Renovated entire property - April 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness/yoga classes
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific 19
PACIFIC 19 Kona Hotel
PACIFIC 19 Kona Kailua-Kona
PACIFIC 19 Kona Hotel Kailua-Kona

PACIFIC 19 Kona Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1031 out of 1951 reviews
Rating 8 - Good. 475 out of 1951 reviews
Rating 6 - Okay. 254 out of 1951 reviews
Rating 4 - Poor. 105 out of 1951 reviews
Rating 2 - Terrible. 86 out of 1951 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

gillian

Disliked: Room comfort

No more hawaiian welcome

This was my first visit since the new ownership and I am sorry to say I was hugely disappointed, gone was the wonderful warm Hawaiian welcome at reception replaced by a men in black service. The resort fee has nothing to offer and the rooms having the drawers taken out and replaced with plastic crates was just tacky
Stayed 5 nights in Aug 2025

10/10 Excellent

Sheryl Lynn Beck, Olympia Wa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect location! Close to dining, shopping and shave ice. The room was comfortable and the property was great. We would absolutely stay here again.
Stayed 8 nights in May 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Aug 2025

2/10 Terrible

Sumiti

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bait and switch on fees
Stayed 1 night in Aug 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2025

4/10 Poor

Jianming

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at the hotel at 9pm to check-in to our rooms, we were told that no guests could check in due to an IT system outage. Numerous guests, including my group, were forced to wait in a very hot and humid lobby without any AC or any definitive updates regarding when guests could check in to rooms. After this entire ordeal, all we wanted was a clean room to rest in after a long day, but we were greeted by a stained cover sheet, a stain on the wall, a sticky patch on the nightstand, and weak air conditioning system. Additionally, we were informed at 11pm, after settling into our room, to move our already parked car from the onsite parking location, right next to our hotel, to an overflow parking location at a different hotel at least a 5 min walk away without in-and-out privileges. Additionally, the staff were not very clear about the need for this parking arrangement, or where the overflow parking was, which made the whole arrangement that much more frustrating.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan, Cathedral City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Pool was great and the walkability to beaches and shops.
Stayed 1 night in Aug 2025

8/10 Good

Lawrence or Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Space Friendly Staff

Rooms felt outdated but they were clean and tidy. Staff was knowledgeable and responsive. I would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raghuveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Nice and clean
Stayed 3 nights in Aug 2025

4/10 Poor

patricia

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel itself was decent, but unfortunately, my stay was ruined by unexpected guests—cockroaches in my room. I reported the issue to the night staff, but they took no action. When I requested compensation, they simply told me to speak with the manager in the morning. I followed up with the morning crew, only to be told the manager wasn’t available and there was nothing they could do. I had a flight to catch and couldn't stay to resolve the issue. Bottom line: DO NOT STAY HERE—this place clearly has a roach infestation and poor customer service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen, Syracuse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ambience.Enjoyed pool. Many dining options nearby
Stayed 7 nights in Apr 2025

10/10 Excellent

Sabrina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked that they had pool toys and some amenities to take to the beach. Very close walking distance to the beach and local great food options.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mike

Stayed 4 nights in Jul 2025

6/10 Okay

Christine

Travelled with group
Liked: Cleanliness
I didnt like the facr that I'm charged for ammenities that I didn't use. I should have been given the choice to use the pool or not. That's just another way to gouge the customer. Pools used to be a luxury. Guest should be able to park free also. Highway robbery
Stayed 1 night in Jun 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
It was nicely renovated, polite staff, quiet and local
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Jasmine

Stayed 1 night in Jul 2025

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was expensive.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were helpful considering we had to find last-minute accommodations. The beds were very comfy. The temperature of the room was perfect. The cleanliness of the room was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Xingyu

Travelled with partner
Liked: Amenities
Love this best mid size Kona hotel a lot. Not only for the price but also the friendly staffs, cozy roomy and comfortable Garden view suites. Easiest parking and best
Stayed 1 night in Jul 2025

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2025

8/10 Good

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated older hotel. Excellent staff. Great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Scarlett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to accommodate with delays in flights. Professional and very helpful. The pool was awesome.
Stayed 2 nights in Jul 2025

10/10 Excellent

Trong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Check-in was easy. The staff is friendly and explained the parking situation well. I missed the free coffee hours in the morning as it is only available from 6-9am. Since there is no coffee in the rooms I wish coffee was available in the lobby longer. The beds were a little on the firm side. A/C worked great. Ample supplies were available for showering. The pool looked nice but I checked in later in the evening and stayed only one night so I didn’t get a chance to use it. The common areas between rooms are very serene and relaxing with beautiful bamboo trees.
Stayed 1 night in Jul 2025

10/10 Excellent

Drew

Stayed 2 nights in Jul 2025