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Best Western Plus Kalamazoo Suites

2.5 star property

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Photo gallery for Best Western Plus Kalamazoo Suites

Indoor pool
Lobby sitting area
Exterior
Lobby
Down duvets, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2575 S 11th Street, Kalamazoo, MI, 49009
  • Place, Crystal Woods
    ‪10 min walk‬
  • Place, Oasis Hot Tub Gardens
    ‪2 min drive‬
  • Place, Flesher Field
    ‪2 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

1 King Bed and Sofabed Wifi Microwave Refrigerator Working Desk Wetbar Non Smoking

  • Sleeps 4

1 Queen Bed Wifi Microwave Refrigerator Working Desk Wetbar Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Wet Bar, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Bed and Sofabed Wifi Microwave Refrigerator Working Desk Wetbar Non Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Sitting Area, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Work Desk, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

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About this property

Best Western Plus Kalamazoo Suites

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a microwave in a common area and a business centre.
Best Western Plus Kalamazoo Suites offers 64 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 48-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Kalamazoo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Kalamazoo Suites. During your stay, you're just a quick walk from Crystal Woods. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 10 minutes on foot from Crystal Woods and a 5-minute drive from Western Michigan University
Best Western Plus Kalamazoo Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Event space at this hotel measures 1195 square feet (111 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Kalamazoo Suites. Self parking is free.

This Kalamazoo hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 7:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 7:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Kalamazoo
Best Western Kalamazoo Suites
Best Western Plus Kalamazoo
Best Western Plus Kalamazoo Suites
Best Western Plus Suites Hotel Kalamazoo
Best Western Suites Kalamazoo
Kalamazoo Best Western
Best Western Plus Kalamazoo Hotel Kalamazoo
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Hotel
Best Plus Kalamazoo Suites
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Suites Kalamazoo
Best Western Plus Kalamazoo Suites Hotel Kalamazoo

Best Western Plus Kalamazoo Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 438 out of 1004 reviews
Rating 8 - Good. 281 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 66 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel. Clean and quiet with a very nice breakfast in the morning. Highly recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay 🙂

The hot tub was very nice. We appreciate being able to relax after driving all day. There were several places to sit and enjoy the outdoors. Breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eileen

Stayed 1 night in Sep 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Margaret

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Arthur

Liked: Staff & service, property conditions & facilities
Nice stay visiting WMU elevators floor very dirty and sticky, friendly staff
Stayed 3 nights in Sep 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. They definitely could update a bit but overall what we expected. Breakfast is good and location is also great.
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

LaToya

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A Stay Worth the Money

The hotel was a descent stay. The staff was super nice but the room didn't smell the greatest and many of the electrical outlets didn't work.
Stayed 1 night in Sep 2025

8/10 Good

Kim

Stayed 1 night in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness
The room was comfortable!
Stayed 1 night in Sep 2025

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, staff & service
Very dated and need updates. Way over prices. Clean and helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and when I called to get an early check in I the person was polite and accommodating my room was ready at 1pm as I asked. The breakfast was ready and good Yes I would stay there again
Stayed 2 nights in Sep 2025

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall, our one night stay was fine. Front desk staff was friendly, and the room was clean. However, we had booked a queen room and ended up in a full, as the door lock on the original room was not working and we had to be moved. Looking at the emergency floor map on the backside of our new room door, we could see that this replacement room was half the size of all other rooms on the floor. Disappointing.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, hot tub works, friendly staff, breakfast selection options . Will stay again
Stayed 1 night in Sep 2025

10/10 Excellent

malita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Staff & service, room comfort
For a Best Western Plus, maintenance is lacking. The bathroom faucet was practically falling off. There was carpeting by the fridge that was soaked, with noticeable water on the floor. Miscellaneous dirt and bottlecaps were just under the bed.
Stayed 1 night in Sep 2025

6/10 Okay

William

Travelled with family
Liked: Staff & service, amenities
Staff was friendly. Had to change rooms when we first arrived due to pet hair being on the couch cushions. Second room was better, but the refrigerator was leaking and maintenance never showed up to address the issue. Management offered no explanation or attempted to at least pacify us for the inconvenience.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Stayed 1 night in Aug 2025

8/10 Good

Grace, miami

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Aug 2025

10/10 Excellent

Randall

Stayed 1 night in Sep 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Juventina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The breakfast could be improved: gravy was too thick and so was the waffle mix. The sausage was not good. Food was bland overall. The rooms seem to have poor insulation, you can hear everything from the little kids in the hallway to the people walking upstairs.
Stayed 1 night in Sep 2025

8/10 Good

Dana

Stayed 1 night in Sep 2025