Best Western Plus Kalamazoo Suites

2.5 star property

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Photo gallery for Best Western Plus Kalamazoo Suites

Indoor pool
Exterior
Lobby
1 bedroom, down duvets, in-room safe, desk
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry

Explore the area

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2575 S 11th Street, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    ‪2 min drive‬
  • Western Michigan University
    ‪5 min drive‬
  • Kalamazoo College
    ‪8 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Kalamazoo Suites

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a microwave in a common area and a business centre.
Best Western Plus Kalamazoo Suites offers 64 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 48-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Kalamazoo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Kalamazoo Suites. During your stay, you're just a quick walk from Crystal Woods. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 10 minutes on foot from Crystal Woods and a 5-minute drive from Western Michigan University
Best Western Plus Kalamazoo Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Event space at this hotel measures 1195 square feet (111 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Kalamazoo Suites. Self parking is free.

This Kalamazoo hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 7:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 7:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Kalamazoo
Best Western Kalamazoo Suites
Best Western Plus Kalamazoo
Best Western Plus Kalamazoo Suites
Best Western Plus Suites Hotel Kalamazoo
Best Western Suites Kalamazoo
Kalamazoo Best Western
Best Western Plus Kalamazoo Hotel Kalamazoo
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Hotel
Best Plus Kalamazoo Suites
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Suites Kalamazoo
Best Western Plus Kalamazoo Suites Hotel Kalamazoo

Best Western Plus Kalamazoo Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 423 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2025

6/10 Okay

Janette

Travelled with family
This was our last stop on a two week trip across the US and it was by far the loudest hotel we stayed at. We could hear everything from the room beside and above us until 1am.
Stayed 1 night in May 2025

8/10 Good

tameron

Stayed 2 nights in Apr 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great however the kids running up and down the hallway at 10pm or the same ppl in the hot for over an hour without a care to anyone else who might have wanted to use it was not so impressive. Maybe there needs to be a time limit posted so others can enjoy the amenities as well
Stayed 1 night in May 2025

10/10 Excellent

Charles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Very kid friendly
Stayed 1 night in May 2025

6/10 Okay

Ingrid, Hackensack

Travelled with family
Liked: Cleanliness
I like that it was near the university.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

The whole place was very clean. The room was very nice. and the hot tub was perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we chose this hotel! My kids love it. Staff was amazing. Would definitely go back again.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Apr 2025

4/10 Poor

Christine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Darius, Laredo

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Disliked: Property conditions & facilities

Weekend getaway

This hotel is run down and old. Beds are poor, pillows are small. Bathrooms are very dated Lobby stinks of pool water. Breakfast was very good and attendant was very helpful and friendly. For the money it’s a tough decision to stay again.
Stayed 2 nights in Apr 2025

6/10 Okay

Dorothy

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean. Staff were welcoming, helpful, and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Darius, Laredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

6/10 Okay

Kathleen

Breakfast sucks

Breakfast sucks, premade egg patties, really, soggy potatoes. They’re not even trying to make it look appealing
Stayed 1 night in Apr 2025

10/10 Excellent

William, KALAMAZOO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, breakfast had many options and parking was very easy !
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Bedding had some questionable stains but beds were comfy, pool was great, hot tub was great, breakfast was good. Staff was friendly and helpful when needed.
Stayed 2 nights in Apr 2025

6/10 Okay

Mary E

Liked: Cleanliness
Disliked: Staff & service
I checked into my room and turned the heat on because it was cold in the room. A few minutes later it started smelling of fire then the fire alarm went off. I turned off the heat and the alarm eventually stopped. I told the person at the front desk. She said to wait 30 minutes then try again. I went back to my room but the smell and fumes were causing my throat to burn so I called the desk and said I couldn’t stay in the room, let alone feel comfortable with electrical problems with the heating unit. She gave me another room but it was in the recessed area with the elevators. People waiting for the elevator were standing right beside my door. The hotel was mostly empty, with only an around a dozen cars in the parking lot. Overall, not the best experience and a little scary when my room was filling with fumes and I was sent back in to that room and told to try turning it on again. Not the way to treat guests.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We were just staying one night for a concert but it was a really nice room. Very spacious and clean. I appreciate the little kitchen counter space if you were staying longer, it would be perfect! The bed was really comfy as well. Breakfast was great, it’s nice that they offer hot options because so many hotels have switched to just cereal/muffins etc.
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Stayed 1 night in Apr 2025

8/10 Good

April, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. Pool and hot tub were great! The staff were friendly and helpful! We would definitely stay again
Stayed 3 nights in Apr 2025