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Kalamazoo Hotel and Suites

2.5 star property

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Photo gallery for Kalamazoo Hotel and Suites

Suite, 2 Queen Beds (Additional Living Area) | 1 bedroom, down duvets, desk, laptop workspace
Front of property
Suite, 1 King Bed | 1 bedroom, down duvets, desk, laptop workspace
Lobby sitting area
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included
  • Parking included

Explore the area

View in a map
3630 E Cork St, Kalamazoo, MI, 49001
  • Wings Event Center
    ‪16 min walk‬
  • Kalamazoo College
    ‪10 min drive‬
  • Western Michigan University
    ‪10 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, down duvets, desk, laptop workspace

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, down duvets, desk, laptop workspace

Standard Single Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Sleep Inn & Suites

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 1,003 reviews
The price is CHF 79
includes taxes & fees
1 Sept - 2 Sept
Sleep Inn & Suites

About this property

Kalamazoo Hotel and Suites

Hotel with free breakfast, near Wings Event Center
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space.
Kalamazoo Hotel and Suites offers 65 accommodations with free newspapers and coffee/tea makers. Beds feature down duvets. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kalamazoo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Kalamazoo Hotel and Suites. During your stay, you'll be within walking distance of Wings Event Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served at weekends
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Wings Event Center and a few minutes from Air Zoo
Kalamazoo Hotel and Suites offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 75 square feet (7 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Kalamazoo Hotel and Suites. Self parking is free.

Smoking is allowed in designated areas at this Kalamazoo hotel.

Guests are served a free buffet breakfast on weekends from 5:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 5:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Ski lift privileges
  • Ski passes
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 75 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Kalamazoo
Holiday Inn Express Kalamazoo

Kalamazoo Hotel and Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 208 out of 611 reviews
Rating 8 - Good. 170 out of 611 reviews
Rating 6 - Okay. 91 out of 611 reviews
Rating 4 - Poor. 70 out of 611 reviews
Rating 2 - Terrible. 72 out of 611 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Liked: Staff & service
They're sorta remodeling just.
Stayed 3 nights in Apr 2025

2/10 Terrible

Karen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a holiday inn and suites breakfast was 3 items even though advertised holiday inn breakfast pictures it was a complete joke
Stayed 1 night in May 2025

2/10 Terrible

Ranay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was one of the worst hotels I have stayed at. I don’t even think this was a Holiday Inn, as the Logo was taken off the front of the building. There were ants in the bathroom. The bathroom door was made of plywood and it wouldn’t shut all the way and I had my two grown teenage boys with me. The pool that they advertised was not in working order. There was barely any breakfast food available. There were only a handful of people in the dining room and it was only 730 in the morning and the pans were empty in several of the breakfast foods. The place is old, dirty, and just run down. I can’t believe that I paid close to 400.00 for this room. I would like someone to call me regarding my stay. I would never recommend this hotel to anyone and I don’t totally feel ripped off. Usually Holiday Inns are clean and new. This was an absolute disappointment in every sense of the word.
Stayed 1 night in Apr 2025

4/10 Poor

Jackson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looked rundown and shampoo was already used.
Stayed 1 night in Apr 2025

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It isnt a Holiday Inn Express. The toliet was disgusting, food on the floor, water stains on bathroom ceiling, carpet dirty, phone didnt work. The so called shampoo/conditioner was dollar store. The bed itself was poor quality and the pillow presentation was very poor. Definitely not what one would expect from IHG Holiday Inn. Will not go through Expedia again. Very miss leading. The sign was taken down and there was a sign that said Kalamazoo Inn and Suites. Pool was closed for repairs. Seeking restitution. Carol and Randy Weiland
Stayed 1 night in Apr 2025

2/10 Terrible

Cassidy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked my stay at hotels.com for 2 rooms iternary confirmed. . When I arrived at the hotel, they only had me booked for one room. Although it was supposed to be adjoining rooms, paying for 2 rooms at $408. Then they told me the pool was closed, which was the main reason I booked at the place to begin with. Customer service was terrible, kept referring me to hotels. Dot com and nothing they could do for me.When I arrived at the place seemed vacant and very suspicious. Then charged me for a stay i couldnt do and had to rush to find another hotel to accomodate me quickly. Found a cheper hotel half price was decent and accommodated me quickly. Worst experience i have ever had. I am now fighting to get my money back through hotel.com for thier mistake not booking 2 rooms or the hotel that claims they didnt have 2 rooms either way Stay away from this hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Jordon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this location because it was advertised as having a pool. When we arrived we were told the pool was closed permanently six to eight weeks prior to our arrival. Their listings and website need to be updated to reflect this.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mitchell

Stayed 2 nights in Mar 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

No pool, smokey room, cheap breakfast, run down.

We show up expecting a pool and were told its shut down permanently. Room had a no smoking sign on it and it clearly STUNK like smoke. Hot breakfast was powdered eggs and brown and serve sausage. Overall rundown.
Stayed 2 nights in Mar 2025

2/10 Terrible

Catheryn

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very run down. Pee and pubic hair on my toilet upon check in. NO TOWELS. They gave us pool towels to compensate. Chipped paint all over our room. A stain of what I have to assume was blood? On the floor. My son tripped on their entry way and all that was said back was “it passes code” Usually holiday inn’s do us well. This needs upgraded or shut down
Stayed 2 nights in Mar 2025

2/10 Terrible

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
i chose this hotel bc i wanted to swim but the pool is out of order. i was woken up so many times that i got no sleep. extremely disappointed and will never stay here again. Homeless people living around the property vandalizing vehicles.....do better or close your old hotel or move to a safer location.
Stayed 1 night in Mar 2025

8/10 Good

Magdeline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I originally didn’t intend to book a room at this hotel, but because of getting a horrible room at a different hotel this was a last minute decision. Walking in, I was immediately greeted by a young woman with a wide face. It was then that I knew this place would be a whole lot safer than the last. Then as I opened the door to my room, I was faced with shock. It certainly wasn’t what I was expecting but better! The room was huge, I quite literally felt like Kevin from the Home Alone movies when he got a room. It was very neat and tidy, smelled amazing, and was extremely comforting. Definitely recommend booking a room at this hotel. Not to mention the pricing isn’t too terrible, my room was $160 (definitely on the cheaper side in my opinion)
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Property conditions & facilities
Very clean, beds are comfy, rooms are spacious and love the layout, pool and hot tub are really nice and the employees are really nice as well!
Stayed 1 night in Mar 2025

4/10 Poor

Richelle

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Fairly run down. Pool closed.
Stayed 1 night in Feb 2025

2/10 Terrible

Devin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was down for maintenance ended up just leaving and getting another room somewhere else
Stayed 1 night in Jan 2025

2/10 Terrible

Tomasz

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Terrie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs to be cleaned up. Homeless people at hotel smoking pot at front door. No swimming pool open. Was not on website. Did mot feel safe. I would not recommend this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Jayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Not the best.

As a coffee drinker it was annoying that the only coffee in the room was decaf and the carafe in the lobby was empty. The breakfast had several stations that were empty. Front desk was not quite professional. I've been in worst but this Holiday Inn Express wasn't great.
Stayed 1 night in Oct 2024

8/10 Good

Tarisai

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Our room was not very clean. We found gummies under the bed and candy by the door. The tub also had dirt ring in it. This hotel just need some updates and remodel
Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Maninder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Garrett

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024