I messed up on my booking date and the staff looked out for me and still put me in a room when i booked a room for the following day instead of the day of
Only 1 towell for 2 people. No hand soap to wash with. Cable and internet
were awful. No.plug for tub.
Cosmetically awful: no phone cord, no fire alarm, holes in wall, drawers broke and mirror in bathroom hanging to one side. Both door locks were broke so I had to put a chair against the door. A big mirror and picture just sitting on the floor not hanging on wall. The only reason I generously gave them 2 stars instead of 1 is because there were no bed bugs.
Our room was double booked. The staff made a conscientious effort to upgrade us to another room. However, it took a while waiting for the room to be prepared before we could be checked in.